# Systems Integration Swindon's IT Experts > IT Support & Maintenance, repairs, back up, disaster recovery > Generated by All in One SEO Pro v5.0.3, this is an llms-full.txt file, used by LLMs to index the site. ## Posts ### [Falling Leaves, Rising Threats: Your October IT Health Check for Swindon Businesses](https://www.systems-integration.co.uk/your-october-it-health-check/) **Published:** October 6, 2026 **Author:** Scott Hadwin **Excerpt:** October IT Checklist: Cybersecurity Awareness & Autumn Readiness **Content:** ## Falling Leaves, Rising Threats: Your October IT Health Check for Swindon Businesses As autumn sets in across Wiltshire, local businesses are settling into the final stretch of the year. Darker evenings, unpredictable British weather, and the onset of standard winter routines often bring subtle shifts in how teams work. Crucially, **October is Global Cybersecurity Awareness Month**—making it the ideal time to review your IT setup, refresh your team’s security habits, and ensure your infrastructure is resilient enough to handle whatever autumn throws your way. At **Systems Integration Ltd**, we’ve spent over two decades helping businesses across Swindon and the M4 corridor keep their operations secure, fast, and fully connected. To help you stay ahead, here is your essential October IT Support Health Check. ## 1. Refresh Cybersecurity Awareness in the Workplace Cyber criminals don’t take a seasonal break—in fact, phishing attacks often spike in Q4 as inbox volume increases. Use Cyber Awareness Month to educate your team on current red flags: - **The “Urgent Request” Trap:** Smishing (SMS phishing) and social engineering impersonating executives or trusted suppliers. - **Multi-Factor Authentication (MFA) Fatigue:** Training staff never to approve unexpected MFA prompts on their devices. - **Safe Remote Access:** Ensuring hybrid workers connect via secure Managed Detection & Response (MDR) or encrypted channels rather than public Wi-Fi. > **Action Step:** A single short staff refresher training session in October can dramatically lower your organization’s risk profile for the upcoming holiday season. ## 2. Prepare Your Infrastructure for Weather Incidents & Remote Working With autumn storms on the horizon, power flickers and localized broadband outages become far more common along the M4 corridor. If your office network drops out or experiences a surge, how quickly can your team fall back on secondary connections? - **Leased Lines & Failover:** Verify that your primary line has automatic secondary backup connectivity so your business never goes dark. - **Uninterruptible Power Supplies (UPS):** Check that battery backups for critical servers and networking switches are operational. - [**VoIP Flexibility:** ](https://www.systems-integration.co.uk/telephony-and-voip-services/)Ensure your cloud phone system (VoIP) is configured so call routes can be instantly diverted to mobile devices if staff are forced to work from home on short notice. ## 3. Test Your Disaster Recovery & Offsite Data Backups When was the last time you actually tested restoring a system backup, rather than just checking that the “[Backup Completed” light was green](https://www.systems-integration.co.uk/data-backup-swindon/)? October is an ideal month to run a dry-run disaster recovery simulation. A reliable IT support strategy requires: 1. **The 3-2-1 Rule:** 3 copies of your data, stored on 2 different media types, with 1 copy kept completely offsite in a secure cloud repository. 2. **Immutable Backups:** Ensuring your backup data cannot be altered or encrypted by ransomware if a breach occurs. 3. **Recovery Time Targets (RTO):** Knowing exactly how many hours (or minutes) it will take to get your systems running smoothly again. ## 4. Conduct an Autumn Hardware & Patching Audit Running outdated software or aging hardware creates friction that slows down your operations—and opens security holes. Before end-of-year deadlines hit, perform a quick sweep: - **Operating System Updates:** Confirm all desktop devices and servers are running supported operating systems with the latest patch updates applied. - **Network Audits:** Assess switches, firewalls, and routers for firmware upgrades. - **Hardware Lifecycle Check:** Identify aging machines that are slowing down employee productivity so replacements can be budgeted before year-end. ## Let Systems Integration Ltd Handle Your Tech Stress Managing business technology doesn’t have to be overwhelming or unpredictable. At Systems Integration Ltd, we support Swindon and Wiltshire businesses with proactive IT management, cyber defense, and structured maintenance—all for a straightforward, flat monthly fee. Whether you need a full infrastructure audit, stronger cyber protection, or a reliable local helpdesk team to support your workforce, we’ve got you covered. **Ready to future-proof your IT setup this October?** Contact our Swindon-based team today to book a [comprehensive **IT Infrastructure Audit & Review**.](https://www.systems-integration.co.uk/it-systems-audit-advice/) ![author avatar](https://secure.gravatar.com/avatar/6bae5d83490c053878bed0db629e8338c4ea56f8409331853e62d10f17d56667?s=300&d=mm&r=g) Scott Hadwin [See Full Bio](https://www.systems-integration.co.uk/author/scott/) **Categories:** Systems Integration **Tags:** IT health Check --- ### [Essential Post-Summer Checks for Wiltshire Businesses](https://www.systems-integration.co.uk/september-essentials/) **Published:** September 3, 2026 **Author:** Scott Hadwin **Excerpt:** Autumn-Proofing Your Business IT: Post-Summer Cyber ​​Readiness | Systems Integration Ltd **Content:** September brings a distinct change of pace across Swindon and the M4 corridor. As the summer holiday ends and staff return to their desks, businesses naturally shift focus towards pushing hard to meet year-end targets. However, September also brings a subtle spike in operational friction and cyber security vulnerability. With teams transitioning back to full-time routines, hybrid working models shifting, and cyber criminals launching targeted autumn phishing campaigns, now is the ideal time to review your technology ecosystem. Here is a practical checklist to ensure your IT systems, cloud environments, and cyber security protocols are robust, secure, and ready for a productive autumn. ## 1. Resetting After Summer: Combatting the Hybrid Security Gap During July and August, employees frequently log in from unfamiliar remote locations, public Wi-Fi networks, or personal devices while balancing leave schedules. This seasonal shift often leaves behind hidden vulnerabilities: - **Outdated Remote Connections:** Temporary VPN access or unmonitored remote desktop setups created for holiday cover can easily become forgotten entry points for attackers. - **Unpatched Endpoints:** Laptops that spent weeks offline or outside the main corporate network may have missed critical operating system and application updates. - **Credentials Exposure:** Employees accessing work accounts on hotel or café networks face a higher risk of credential theft. **The Fix:** Conduct a September system audit to review access permissions, force missing software patches across all remote devices, and verify that Multi-Factor Authentication (MFA) is strictly enforced across every login point. ## 2. Preparing for the Autumn Phishing Surge Cyber ​​attackers understand business seasonality. As holiday handovers end and email inboxes fill up with catching-up communications, staff are far more likely to fail for malicious links or fraudulent invoice requests. Common post-summer email threats include fake overdue invoice notices, fraudulent Microsoft 365 login prompts, and phishing emails impersonating senior executives requesting urgent transfers. **The Fix:** Deploy proactive email filtering and Managed Detection & Response (MDR) software to catch malicious messages before they hit the inbox. Combining automated filtering with a quick staff reminder about email safety will substantially reduce your risk. ## 3. Reviewing Disaster Recovery & Backup Integrity Autumn weather in the UK brings an increase in localized power outages, storm disruptions, and potential downtime connectivity. A reliable backup strategy requires active verification: - **Immutability:** Ensure your off-site backups are isolated and read-only so they are fully protected from ransomware tampering. - **Recovery Speed:** Test a live system restore to verify your Recovery Time Objective (RTO) rather than assuming your routines work. - [**Cloud Integration:**](https://www.systems-integration.co.uk/cloud-computing-swindon/) Add third-party cloud backups for platforms like Microsoft 365, as SaaS providers do not cover user-side data loss. ## 4. Optimising Cloud & Network Performance for Peak Season With your entire workforce back online simultaneously, networks often experience bandwidth bottlenecks that slow down day-to-day productivity. September is the right moment to evaluate whether your internet infrastructure—such as business broadband or leased lines—is keeping pace with your operational demands. Moving legacy applications to structured cloud environments or optimising your [VoIP phone setup](https://www.systems-integration.co.uk/telephony-and-voip-services/) can eliminate midday slowdowns and keep client-facing operations running smoothly. ## Secure Your Business Technology with Systems Integration Ltd Whether you operate in Swindon, Royal Wootton Bassett, Marlborough, or across the wider M4 corridor, maintaining robust IT infrastructure should accelerate your business, not slow it down. At **Systems Integration Ltd** , our accredited engineers deliver proactive managed IT support, enterprise-grade cyber security, and seamless cloud solutions tailored to your operational needs—all for a transparent, predictable flat fee. **Ready to future-proof your network for the autumn ahead?** [Contact our Swindon-based team today](https://www.systems-integration.co.uk/contact-systems-integration/) on **01793 481981** or visit our team in Swindon to schedule an IT audit. ![author avatar](https://secure.gravatar.com/avatar/6bae5d83490c053878bed0db629e8338c4ea56f8409331853e62d10f17d56667?s=300&d=mm&r=g) Scott Hadwin [See Full Bio](https://www.systems-integration.co.uk/author/scott/) **Categories:** Systems Integration **Tags:** IT Essentials, Post Summer IT Checks, September Update --- ### [The August Slowdown? Why It’s the Perfect Time to Audit Your Business IT](https://www.systems-integration.co.uk/it-slowdown-in-august/) **Published:** August 12, 2026 **Author:** Scott Hadwin **Excerpt:** Be IT Smart This August With System Integration Ltd **Content:** August has arrived, and across Swindon and the M4 corridor, offices are noticeably quieter. With team members jetting off for summer holidays and businesses operating on “skeleton staff,” day-to-day operations naturally dial back a notch. While your output might slow down, cyber threats and system vulnerabilities don’t take a summer holiday. In fact, a quieter office can actually present a higher risk if network security is left unmonitored or if fewer eyes are watching for phishing attempts. Instead of letting August simply slip by, smart business owners use this seasonal lull to fortify their infrastructure. Here are four essential IT checks the Systems Integration team recommends tackling before autumn arrives. ### 1. Stress-Test Your [Backup and Disaster Recovery Systems](https://www.systems-integration.co.uk/data-backup-swindon/) If a critical server fails or a ransomware attack hits while your head of IT is on a beach in Spain, how quickly can your business recover? **The Check:** Don’t just assume your data is backing up correctly. Use the quiet weeks of August to run a full data restoration test. Knowing your cloud and local backups actually work under pressure gives you ironclad peace of mind for the busy months ahead. ### 2. Patch the Open Windows (Software & Firmware Updates) When your team is at full capacity, pushing out major software patches or operating system updates can feel like an inconvenience. Because of this, employees frequently hit “Remind Me Later,” leaving systems exposed to known vulnerabilities. **The Check:** With fewer users logged into the network, August is the prime window for rolling out vital software patches, firewall updates, and firmware upgrades across all company devices. ### 3. Tighten Remote Access for Holiday Workers It’s highly likely some of your team will try to catch up on work from a hotel balcony or a public coffee shop this month. Unsecured public Wi-Fi networks are hotbeds for cybercriminals looking to intercept business data. **The Check:** Ensure that any employee accessing company files remotely is doing so via a secure, encrypted Virtual Private Network (VPN). Enforce Multi-Factor Authentication (MFA) across all corporate applications—it is the single most effective barrier against unauthorised logins. ### 4. Review Your “Ghost” Accounts When staff leave or roles change earlier in the year, administrative cleanup can sometimes fall through the cracks. Active user accounts assigned to former employees or interns are major security liabilities. **The Check:** Conduct a swift administrative policy audit. Revoke old access permissions, close down redundant mailboxes, and ensure current employees only have access to the specific data required for their roles. An Expert Tip from the [Systems Integration Team](https://www.systems-integration.co.uk/): “Summer lightning storms can cause unexpected power surges that fry delicate server components. If your office is going to be largely empty for a week or two, ensure your server room hardware is backed up by an active, tested Uninterruptible Power Supply (UPS) to prevent sudden data corruption.” **Get a Flat-Fee IT Health Check This August** Don’t wait for a system crash or a cyber breach to realize your IT infrastructure has a blind spot. For over 20 years, Systems Integration has been helping Swindon and Wiltshire businesses stay efficient, competitive, and completely secure. As a [Microsoft Certified Partner](https://www.systems-integration.co.uk/microsoft-services-swindon/), we manage everything from cloud backups and cybersecurity to managed IT support—all for a transparent, predictable flat monthly fee. [Get in touch with our Swindon-based team](https://www.systems-integration.co.uk/contact-systems-integration/) today to book your comprehensive system audit! ![author avatar](https://secure.gravatar.com/avatar/6bae5d83490c053878bed0db629e8338c4ea56f8409331853e62d10f17d56667?s=300&d=mm&r=g) Scott Hadwin [See Full Bio](https://www.systems-integration.co.uk/author/scott/) **Categories:** Systems Integration **Tags:** Business IT Support Swindon, IT Support --- ### [Beyond the Ticket: Why Swindon Businesses Need Proactive IT Support This Summer](https://www.systems-integration.co.uk/beyond-the-ticket/) **Published:** July 11, 2026 **Author:** Scott Hadwin **Excerpt:** Beyond the Ticket: Why Swindon Businesses Need Proactive IT Support This Summer **Content:** July is usually the time when local business owners hope to slow down just a fraction, catch their breath, and enjoy a slightly quieter patch. But if you are spending your summer mornings resetting frozen routers, chasing missing cloud files, or wondering if that weird email your account manager clicked was a phishing scam, you aren’t really getting a break at all. For small and medium businesses across Swindon—from the bustling trade hubs at the South Marston Industrial Estate to professional services in Old Town—technology shouldn’t feel like a background frustration you simply learn to live with. If your current IT strategy relies on waiting for something to break and then calling an engineer to patch it up, your business is losing more productive hours than you realize. Here is how modern, managed IT services keep your team moving forward while you focus on growth. The Three IT Pillars Your Business Needs to Secure Right Now The modern workplace isn’t tethered to a physical server in a back room anymore. With Swindon’s local digital infrastructure seeing major upgrades, local firms have a massive opportunity to work faster and cleaner—provided their internal systems can keep up. #### **1. Identity-First Cyber Security & Cyber Essentials** Hackers aren’t just trying to break down your digital doors with brute force anymore; they are simply trying to log in using stolen credentials. With AI-driven phishing scams becoming incredibly sophisticated, standard passwords aren’t enough. **What we do:** We implement robust Identity Threat Detection alongside Multi-Factor Authentication (MFA) and conditional access rules. **The Goal:** Getting your business fully aligned with Cyber Essentials certification. It doesn’t just protect your data—it is rapidly becoming a mandatory requirement to win supply chain contracts with larger corporate clients and government bodies. #### **2. Moving On From Legacy Infrastructure** Are you still nursing an aging, on-premises physical server? With older operating systems fast approaching their end-of-support deadlines, maintaining legacy hardware is a ticking compliance clock. **What we do:** We specialize in smooth, seamless cloud migrations to platforms like [Microsoft 365 and Azure.](https://www.systems-integration.co.uk/microsoft-services-swindon/) **The Goal:** Transitioning your team to a flexible environment where files are securely accessible from anywhere—whether that’s a home office, an airport lounge, or a client site—without losing data or experiencing costly operational downtime. #### **3. Proactive Monitoring Over ‘Break-Fix’ Repairs** If your IT provider only shows up when something goes wrong, their business model relies on your failure. That is an old-school way of working. **What we do:** Our managed services use real-time monitoring tools that quietly run in the background. **The Goal:** Identifying and fixing a failing hard drive, a security patch vulnerability, or a network bottleneck *before* your staff even notices a dip in performance. ##### [Why Keeping Your IT Partner Local Matters](https://www.systems-integration.co.uk/) While the cloud allows us to manage almost everything remotely, there is a distinct advantage to partnering with an IT support provider right on your doorstep in Swindon. The Local Advantage: If a critical hardware failure happens or a switch goes down, you don’t want to wait for an engineer traveling down from London or dealing with a faceless national ticketing queue. You want a team that understands the local business landscape, can pop on-site at a moment’s notice, and treats you like a neighbor, not a ticket number. As we hit the midpoint of the year, [take a quick audit of your office tech](https://www.systems-integration.co.uk/it-systems-audit-advice/). Are you truly protected? Are your employees losing twenty minutes a day to clunky systems? Let’s get your infrastructure to a place where it just works, leaving you free to enjoy the summer. **Ready to upgrade your business tech or secure your Cyber Essentials badge?** Let’s have a straightforward, jargon-free chat about how Systems Integration Ltd can support your Swindon-based team. ![author avatar](https://secure.gravatar.com/avatar/6bae5d83490c053878bed0db629e8338c4ea56f8409331853e62d10f17d56667?s=300&d=mm&r=g) Scott Hadwin [See Full Bio](https://www.systems-integration.co.uk/author/scott/) **Categories:** Systems Integration **Tags:** Proactive IT support, Summer IT Support --- ### [Digital Spring Cleaning: Is Your Swindon Business Future-Proof for June 2026?](https://www.systems-integration.co.uk/june-digital-spring-clean/) **Published:** June 5, 2026 **Author:** Scott Hadwin **Excerpt:** Digital Spring Clean - Is your Business Ready **Content:** June in Swindon is a time of growth—not just in the Lydiard Park gardens, but for our local economy. However, as we approach the midpoint of 2026, many SMEs are finding that their technology is struggling to keep pace with the summer heat. At Systems Integration Ltd, we’ve spent over 20 years as Microsoft Certified Partners, helping the M4 corridor stay connected. This June, the focus isn’t just on “fixing what’s broken”; it’s about resilience. With global hardware lead times stretching out and AI-capable chips in high demand, local businesses need a proactive strategy more than ever. ### The June IT Reality Check Why June? Because it’s the perfect window to audit your systems before the Q3 rush. In Swindon, we’re seeing two major trends this month: 1. **The AI Transition:** Local firms are moving beyond “testing” AI to integrating it into daily workflows. This requires more than just a software update; it requires robust network infrastructure. 2. **Hardware Scarcity:** As we’ve highlighted in our recent Hardware Contracts updates, securing workstations now prevents the “AI Demand Shock” price spikes expected later this year. ### Managed IT Support FAQs for Swindon Businesses #### **1. Why should I choose a local Swindon IT support provider over a national call centre?** **Answer:** Speed and accountability. When a server goes down in Greenbridge or West Swindon, you don’t want to be “Ticket #402” in a London queue. A local provider like Systems Integration Ltd can offer on-site support often before your coffee gets cold. Being local means we understand the regional infrastructure and can provide hands-on lifecycle management for your hardware. #### 2. How can my Swindon business achieve Cyber Essentials accreditation in 2026? **Answer:** Cyber Essentials is now the baseline for UK business security. To achieve it, your business must demonstrate five key controls: secure firewalls, secure configuration, user access control, malware protection, and patch management. We specialize in guiding Swindon SMEs through this process, ensuring your systems meet the 2026 standards required by most insurers and government contracts. #### 3. What is a “Low-Cost Hardware Contract” and how does it help with 2026 tech shortages? **Answer:** In 2026, high demand for AI-capable hardware has driven prices up by 20–40%. [Our low-cost hardware contracts](https://www.systems-integration.co.uk/it-services/it-support-contracts/) allow Swindon businesses to swap large capital expenditures (CapEx) for predictable monthly operating expenses (OpEx). This locks in your hardware rates and ensures your team has modern, secure devices without the “sticker shock” of 2026 market prices. #### 4. Is it time to move my Swindon office entirely to the cloud? **Answer:** For most, the answer is yes. With Windows Server 2016 nearing its final end-of-life stages, 2026 is the year to retire aging on-premise servers. [Migrating to the cloud](https://www.systems-integration.co.uk/cloud-computing-swindon/) (via Microsoft 365 or Azure) reduces your local hardware footprint, improves security for remote workers in the Cotswolds or Wiltshire, and ensures your data is backed up off-site in case of local emergencies. #### 5. My IT is “fine”—why do I need proactive monitoring? **Answer:** The “break-fix” model is dead. In 2026, downtime is too expensive to ignore. Proactive monitoring means we often identify a failing hard drive or a security breach attempt before you even notice a slowdown. For a busy Swindon SME, this “quiet” IT support is the difference between a productive Tuesday and a total operational standstill. **Don’t Let Your Tech Overheat This Summer** Wherever you are based in Swindon or Wiltshire, your IT should be an engine for growth, not a source of stress. This June, let’s clear the “digital dust” and get your systems ready for the future. [Book Your Free IT Health Check with Systems Integration Ltd Today](https://www.systems-integration.co.uk/contact-systems-integration/) ![author avatar](https://secure.gravatar.com/avatar/6bae5d83490c053878bed0db629e8338c4ea56f8409331853e62d10f17d56667?s=300&d=mm&r=g) Scott Hadwin [See Full Bio](https://www.systems-integration.co.uk/author/scott/) **Categories:** Systems Integration **Tags:** IT Clean up, IT Support Swindon --- ### [Tech Spring Cleaning: Optimising Your Workspace for the "May Productivity Surge"](https://www.systems-integration.co.uk/tech-spring-clean/) **Published:** May 3, 2026 **Author:** Scott Hadwin **Excerpt:** Tech Spring Cleaning **Content:** As the fiscal year finds its stride and the weather finally breaks, May is the month where many businesses move from “planning mode” into “execution mode.” But is your office infrastructure helping you move faster, or is it acting as an anchor? At Systems Integration Ltd, we specialise in making technology invisible—so you can focus on the work that matters. [From seamless cloud transitions](https://www.systems-integration.co.uk/cloud-computing-swindon/) to robust network security, May is the perfect time to audit your digital workspace and ensure your team is equipped for the busier months ahead. **1. The “Cable Audit” (Physical and Digital)** With hybrid work now the standard, many office desks have become a graveyard of tangled chargers and redundant hardware. **The Integration Fix:** Streamlining your physical space with unified docking stations and wireless meeting room solutions doesn’t just look better—it reduces hardware failure and technical “friction” for your staff. **2. Strengthening the “Human Firewall”** Cybersecurity isn’t just about software; it’s about habits. With the May bank holidays approaching, staff may be more distracted. – The Strategy: Now is the time to run a quick phishing simulation or a security awareness refresh. Ensure that “Out of Office” messages aren’t giving away too much information that a social engineer could use. **3. Reviewing Your “Cloud Hygiene”** Are you paying for licenses you aren’t using? As teams grow or shift, SaaS (Software as a Service) bloat is common. May is a great time to consolidate your platforms—moving from fragmented tools to a single, integrated ecosystem like Microsoft 365 or Google Workspace. ### Frequently Asked Questions for Business IT in May Insights for business leaders looking to stay competitive. **What are the benefits of Managed IT Services vs. an In-House team?** – Managed IT Services provide 24/7 monitoring, access to a broad range of specialist experts, and predictable monthly costs. For most SMEs, it is a more scalable solution than a small in-house team, offering high-level strategic consultancy (vCIO) that would otherwise be too expensive to hire full-time. **How can I improve our office Wi-Fi for guest and staff use?** – The best approach is a “Leased Line” or “Business Fibre” connection paired with a Mesh network. By creating a secure, segregated “Guest” network, you ensure that visitors have fast internet without ever gaining access to your private company data or servers. **Is my business data truly safe in the cloud?** – While the cloud is generally more secure than an on-premise server, it requires proper configuration. We implement “Zero Trust” architectures and Multi-Factor Authentication (MFA) to ensure that even if a password is stolen, your business intelligence remains locked down and encrypted. **Future-Proof Your Growth** Technology shouldn’t be a headache—it should be your greatest competitive advantage. Whether you are looking to migrate to the cloud, secure your endpoints, or fully integrate your business workflows, our team is ready to build the bridge between where you are and where you want to be.# Is your IT infrastructure ready for the second half of the year? [Contact Systems Integration Ltd](https://www.systems-integration.co.uk/contact-systems-integration/) today for a [comprehensive systems audit.](https://www.systems-integration.co.uk/it-systems-audit-advice/) Does your team currently lose more than an hour a week to “small” technical glitches? ![author avatar](https://secure.gravatar.com/avatar/6bae5d83490c053878bed0db629e8338c4ea56f8409331853e62d10f17d56667?s=300&d=mm&r=g) Scott Hadwin [See Full Bio](https://www.systems-integration.co.uk/author/scott/) **Categories:** Systems Integration **Tags:** Latest IT Update, Tech Spring Clean --- ### [The 2026 IT Health Check: Is Your Business Architecture Built for Resilience?](https://www.systems-integration.co.uk/it-health-check/) **Published:** April 5, 2026 **Author:** Scott Hadwin **Excerpt:** Is Your IT health up to Scratch? **Content:** As we move through the second quarter of 2026, the “wait and see” approach to digital transformation is no longer a viable strategy for small and medium-sized businesses. With cyber threats becoming increasingly AI-driven and the demand for seamless cloud integration at an all-time high, your IT infrastructure should be an asset that drives growth—not a source of hidden risk. At Systems Integration Ltd, we specialise in helping businesses bridge the gap between “making it work” and building a secure, scalable digital ecosystem. Whether you are struggling with legacy system bottlenecks or planning your next cloud migration, here is where your focus should be this April. #### **1. Identity is the New Perimeter (ITDR)** In 2026, the traditional firewall is only half the battle. With the rise of sophisticated social engineering and AI-powered credential theft, Identity Threat Detection and Response (ITDR) has become the gold standard for security. * The Action: Ensure you have mandatory Multi-Factor Authentication (MFA) across all cloud applications, not just your email. #### **2. Moving from “Reactive” to “Agentic” IT** Many businesses are still “firefighting” their IT issues. This year is about moving toward Agentic IT—where automated systems don’t just alert you to a problem but execute diagnostic and remedial workflows automatically. * The Benefit: Reduced downtime and lower operational costs by automating routine patching and system health checks. #### **3. The “Cloud-First” Reality: Avoiding Hidden Costs** [Cloud adoption](https://www.systems-integration.co.uk/cloud-computing-swindon/) is no longer a future goal; it’s the operating baseline. However, without proper governance, cloud subscriptions can become a “silent” budget drain. We help businesses optimize their cloud infrastructure to ensure you aren’t paying for licenses or compute power you don’t use. * The Tip: If you haven’t reviewed your cloud spend in the last six months, you are likely overpaying. **4. Is Your Data Ready for AI?** You’ve heard the hype about AI, but AI is only as good as the data it’s fed. Most businesses are sitting on “dark data”—unstructured information scattered across emails, drives, and legacy apps. We help you clean and structure your data so it’s ready for the next generation of business-integrated AI tools. **Why Partner with Systems Integration Ltd?** Technology should be an enabler, not a headache. As your dedicated IT partner, we provide: * Vendor-Agnostic Advice: We recommend the tools that fit your business, not the ones that offer us the biggest kickback. * Proactive Security-First Approach: We build resilience into your architecture, not just as an “add-on.” * Fixed-Fee Predictability: Know exactly what your IT spend will be, with no surprise “emergency” call-out fees. **Is your technology roadmap ready for the rest of 2026?** Let’s ensure your systems are helping you reach your goals, not holding you back. [Contact Systems Integration Ltd](https://www.systems-integration.co.uk/contact-systems-integration/) for a Technology Audit or call our team today. ![author avatar](https://secure.gravatar.com/avatar/6bae5d83490c053878bed0db629e8338c4ea56f8409331853e62d10f17d56667?s=300&d=mm&r=g) Scott Hadwin [See Full Bio](https://www.systems-integration.co.uk/author/scott/) **Categories:** Systems Integration **Tags:** IT health Check, IT News --- ### [Spring Cleaning Your IT Budget: Why 2026 is the Year for Smarter Hardware](https://www.systems-integration.co.uk/it-spring-clean/) **Published:** March 6, 2026 **Author:** Scott Hadwin **Excerpt:** Spring Clean Your IT Budget: Predictable Hardware, Zero Headaches. **Content:** As the frost thaws and March brings a sense of renewal to the M4 corridor, many local business owners in Swindon and Wiltshire are looking at their offices with fresh eyes. You’ve likely tackled the physical “spring cleaning,” but what about the digital dust gathering in your server room or the sluggish laptops slowing down your team? At Systems Integration Ltd, we know that for a local SME, the “buy-break-fix” cycle isn’t just frustrating—it’s a drain on the capital you need to grow. With 2026 bringing new demands like Agentic AI and stricter security compliance, having the right hardware isn’t a luxury; it’s your frontline defense. Here’s how our Low-Cost IT Hardware Contracts are helping local businesses stay competitive without breaking the bank this spring. **1. Capital Preservation:** Keep Your Cash for Growth In the current economic climate, cash flow is king. Spending thousands upfront on a new fleet of workstations or a server refresh can paralyze your marketing or hiring budgets. * The Systems Integration Way: [Our hardware contracts](https://www.systems-integration.co.uk/it-services/it-support-contracts/) turn a massive capital expenditure into a predictable, low-monthly operating expense. * The Benefit: You get the latest tech today while keeping your cash reserves liquid for opportunities that arise in Q2. **2. Beating the “AI Demand Shock”** You might have heard that 2026 is seeing a global squeeze on hardware. High demand for AI-capable chips and memory scarcity are driving prices up and lead times out to several months. * How we help: We leverage our long-standing vendor partnerships to secure hardware at locked-in rates. Our contracts protect you from the 20–40% price spikes we’re seeing in the open market. **3. Ending the “Ghost of Windows Past”** With legacy systems like Windows Server 2016 approaching end-of-life and Windows 10 support fading, older machines are becoming security liabilities. * Automatic Refreshes: Our contracts aren’t just about “renting” gear. They include planned lifecycle management. When a device becomes obsolete or slow, it’s swapped out for a modern, secure replacement—no surprise invoices required. **4. Local Support, Zero “Tech Headaches”** The biggest cost of cheap hardware isn’t the price tag; it’s the downtime when it fails. If a laptop dies in the middle of a client pitch, “low cost” suddenly feels very expensive. * The Systems Integration Difference: Because we are based right here in Swindon, our contracts include proactive monitoring and rapid local support. We often know a hard drive is failing before you do, and we’ll have a replacement on your desk before your coffee gets cold. > “The era of ‘cloud-at-any-cost’ and ‘buying-to-keep’ is over. 2026 is about control—control over your data, your security, and most importantly, your spend.” **Ready to Audit Your Tech?** Don’t let outdated hardware be the anchor that holds your business back this year. We are currently offering [free one-hour IT audits](https://www.systems-integration.co.uk/it-systems-audit-advice/) for local businesses in Wiltshire and the M4 corridor to see where you can trim the fat and upgrade your performance. ![author avatar](https://secure.gravatar.com/avatar/6bae5d83490c053878bed0db629e8338c4ea56f8409331853e62d10f17d56667?s=300&d=mm&r=g) Scott Hadwin [See Full Bio](https://www.systems-integration.co.uk/author/scott/) **Categories:** Systems Integration **Tags:** IT support contracts --- ### [Elevate Your Business with Expert IT Services in Swindon](https://www.systems-integration.co.uk/expert-it-services/) **Published:** February 28, 2026 **Author:** Scott Hadwin **Excerpt:** Expert IT services for Swindon Businesses **Content:** In today’s fast-paced digital landscape, a robust and reliable IT infrastructure isn’t just a luxury – it’s a necessity. For businesses in Swindon, navigating the complexities of modern technology can be a significant challenge. That’s where System Integration Ltd comes in. We offer comprehensive and bespoke [**IT services Swindon**](https://www.systems-integration.co.uk/) businesses can trust to enhance efficiency, bolster security, and drive growth. ### **Why Choose System Integration Ltd for Your IT Needs in Swindon?** At System Integration Ltd, we understand that every business is unique. We don’t believe in one-size-fits-all solutions. Our team of experienced and certified IT professionals takes the time to understand your specific requirements, challenges, and aspirations. This allows us to design and implement tailored IT strategies that align perfectly with your business objectives. ### **Our Core IT Services for Swindon Businesses Include:** - **Managed IT Support:** Say goodbye to frustrating downtime and tech headaches. Our proactive managed IT services ensure your systems are constantly monitored, maintained, and optimized, preventing issues before they impact your operations. - **[Cloud Solutions & Migration](https://www.systems-integration.co.uk/cloud-computing-swindon/):** Harness the power of the cloud! We help Swindon businesses seamlessly migrate to secure and scalable cloud platforms, offering increased flexibility, accessibility, and cost-efficiency. - **Cybersecurity Solutions:** Protect your valuable data and reputation from evolving cyber threats. Our robust cybersecurity services include threat detection, prevention, data backup, and recovery strategies to keep your business safe. - **Network Design & Implementation:** A strong network is the backbone of any successful business. We design, implement, and optimize secure and high-performance networks that support your current and future needs. - **IT Consulting & Strategy:** Unsure about your next IT move? Our expert consultants provide strategic guidance, helping you make informed decisions about technology investments that will yield the best returns for your Swindon business. **The System Integration Ltd Advantage:** - **Local Expertise:** As a Swindon-based company, we have an intimate understanding of the local business landscape and are readily available to provide swift and effective support. - **Tailored Solutions:** We pride ourselves on creating customised IT solutions that address your specific challenges and goals. - **Proactive Approach:** We focus on preventing problems rather than just reacting to them, ensuring maximum uptime and productivity for your business. - **Dedicated Support:** Our friendly and knowledgeable team is always on hand to provide exceptional support and guidance. #### **Don’t Let IT Hold You Back – Partner with System Integration Ltd Today!** Investing in the right **IT services Swindon** can transform your business, giving you a competitive edge and peace of mind. Let System Integration Ltd be your trusted IT partner, allowing you to focus on what you do best – running your business. **Ready to optimize your IT infrastructure? [Contact System Integration Ltd today](https://www.systems-integration.co.uk/contact-systems-integration/) for a no-obligation consultation!** ![author avatar](https://secure.gravatar.com/avatar/6bae5d83490c053878bed0db629e8338c4ea56f8409331853e62d10f17d56667?s=300&d=mm&r=g) Scott Hadwin [See Full Bio](https://www.systems-integration.co.uk/author/scott/) **Categories:** Systems Integration **Tags:** Business IT Support, IT Services, IT Support --- ### [A January Audit To Set The Pace...](https://www.systems-integration.co.uk/january-it-audit/) **Published:** January 4, 2026 **Author:** Scott Hadwin **Excerpt:** January Is the Perfect Time To Audit Your Systems and Set The Pace For The New Year **Content:** As we enter January 2026, the “New Year, New Me” mantra is echoing through the offices of Swindon. But while many are focused on personal resolutions, the most successful businesses in Wiltshire are looking at their digital foundations. At Systems Integration Ltd, we believe that the best way to start 2026 isn’t by adding more technology, but by making sure the systems you already have are actually working for you. That is why January is the prime month for a professional [IT Systems Audit.](https://www.systems-integration.co.uk/it-systems-audit-advice/) Here is why an audit is the ultimate “fresh start” for your business this year. **1. Trimming the “Subscription Creep”** Over the last two years, many businesses have fallen into the trap of “Software-as-a-Service” bloat. You might be paying for three different project management tools, redundant cloud storage, or licenses for employees who left in 2025. A 2026 audit identifies these overlaps. By consolidating your “tech stack,” we often find that Swindon businesses can reduce their monthly IT overheads by 15–20% without losing a single feature. **2. The AI-Readiness Reality Check** 2026 is the year of Agentic AI—tools that don’t just answer questions but actually perform tasks within your workflow. However, these tools require a clean, organised data structure to work safely. * The Audit Benefit: We review your data permissions and folder structures. This ensures that when you do implement AI, it isn’t accidentally accessing sensitive payroll info or private client data. **3. Closing the “2026 Security Gaps”** Cyber threats have evolved. Standard firewalls and basic antivirus are no longer the “gold standard.” During a Systems Integration audit, we look for: * Shadow IT: Unauthorised apps being used by staff that bypass your security. * MFA Gaps: Ensuring Multi-Factor Authentication is active on every entry point, not just email. * Legacy Vulnerabilities: Identifying old hardware that can no longer receive the latest 2026 security patches. **4. Performance Optimization: Speed = Sanity** There is nothing more draining than starting a busy January with a “spinning wheel” on your screen. An audit looks at your local network health, your broadband contention rates (vital for businesses along the M4 corridor), and server bottlenecks. > Did you know? A simple “right-sizing” of your cloud resources can often make your daily applications feel twice as fast without costing an extra penny in hardware. **Start Your Year with 5-Star Confidence** For over 20 years, Systems Integration Ltd has helped Swindon and Wiltshire businesses run effectively. We don’t believe in “tech for tech’s sake”—we believe in IT that supports your bottom line. Our January Audit includes a review of: * Hardware Lifecycle: What needs replacing and what can be “squeezed” for another year. * Security & Compliance: Are you ready for the 2026 GDPR and Cyber Essentials updates? * Connectivity: Is your Swindon office getting the speeds you’re actually paying for? * Backup Integrity: When was the last time you actually tested a data recovery? If you are interested in Booking a discovery call with one of our Swindon engineers to discuss a bespoke audit for your office, [please get in touch..](https://www.systems-integration.co.uk/contact-systems-integration/) ![author avatar](https://secure.gravatar.com/avatar/6bae5d83490c053878bed0db629e8338c4ea56f8409331853e62d10f17d56667?s=300&d=mm&r=g) Scott Hadwin [See Full Bio](https://www.systems-integration.co.uk/author/scott/) **Categories:** Systems Integration **Tags:** IT Audit, New Year Audit --- ### [December Delivers: Unwrapping Seamless Solutions with System Integration Ltd!](https://www.systems-integration.co.uk/december-delivers-it-support/) **Published:** December 13, 2025 **Author:** Scott Hadwin **Excerpt:** Systems Integration delivers IT Support this December **Content:** As the festive season twinkles into full swing, December brings with it a time for reflection, connection, and perhaps a little bit of magic. At System Integration Ltd in Swindon, we believe the true magic lies in the seamless connections we create for your business, making your operations brighter, smarter, and more efficient. This month, as you plan for a prosperous new year, consider how a truly integrated system can be the greatest gift you give your company. Forget the tangle of disparate software and the frustration of manual data entry; imagine a world where all your systems speak the same language, working in perfect harmony. That’s the power of System Integration Ltd. ### **What’s Under Our Tree This December?** **1.** **Bespoke Integration Solutions**: Just like every snowflake is unique, every business has its own distinct needs. We don’t believe in one-size-fits-all solutions. Our expert team crafts bespoke integration strategies that are precisely tailored to your specific challenges and goals. Whether you’re connecting CRM with ERP, streamlining e-commerce platforms, or automating complex workflows, we ensure a perfect fit. **2. Enhanced Efficiency & Productivity:** Give your team the gift of time! By automating repetitive tasks and eliminating data silos, our integrations free up your employees to focus on what they do best – innovation, customer service, and strategic growth. Imagine faster order processing, real-time insights, and a reduction in costly errors. **3. Future-Proofing Your Business:** The business landscape is constantly evolving. Our solutions are built with scalability and adaptability in mind, ensuring your integrated systems can grow and change alongside your business. Invest in a solution that will continue to deliver value for years to come. **4. Local Expertise, Global Standards:** Based right here in Swindon, we pride ourselves on providing friendly, an accessible, and highly [professional IT Support service.](https://www.systems-integration.co.uk/) We understand the local business environment while implementing solutions that meet the highest international standards of security and performance. **A December to Remember for Your Business!** This holiday season, don’t just dream of a more efficient future – make it a reality with System Integration Ltd. Let us help you unwrap the full potential of your business, connecting your systems for unparalleled productivity and growth. Ready to transform your operations? [Contact us today](https://www.systems-integration.co.uk/contact-systems-integration/) for a free consultation and let’s discuss how we can bring seamless integration to your business in the New Year and beyond! ![author avatar](https://secure.gravatar.com/avatar/6bae5d83490c053878bed0db629e8338c4ea56f8409331853e62d10f17d56667?s=300&d=mm&r=g) Scott Hadwin [See Full Bio](https://www.systems-integration.co.uk/author/scott/) **Categories:** Systems Integration **Tags:** Business IT Support Swindon, December Update, IT Updates in December --- ### [The November Download: Critical IT News You Need to Know](https://www.systems-integration.co.uk/november-it-news/) **Published:** November 3, 2025 **Author:** Scott Hadwin **Excerpt:** Latest IT support News For November **Content:** As the nights draw in this November, the world of IT support and cybersecurity is lighting up with important shifts. For Swindon businesses, staying ahead of these trends isn’t just about efficiency—it’s about survival. At Systems Integration Ltd, we’ve summarised the three critical topics dominating the tech landscape right now, so you can focus on running your business while we handle the integration and protection. #### **1. The Cloud: Centralised Risk and the Lesson of Outages** October was dominated by news of a major cloud service provider outage (such as AWS, Google, or Microsoft). These incidents, which can disrupt everything from major banking systems to simple e-commerce sites, serve as a potent reminder for every business relying on the cloud: * The Fragility of Centralisation: When a single point of failure (like a major cloud region or critical service) goes down, the impact is immense and widespread. This underscores the systemic risk businesses take when all their critical eggs are in one provider’s basket. * The Shared Responsibility Model: Your cloud provider manages the security of the cloud, but you are responsible for the security in the cloud. This includes correct configuration, data encryption, and access management. A recent outage highlights that reliance on the cloud does not absolve you of the need for robust, proactive IT management. * The System Integration Solution: We help Swindon businesses implement resilience planning. This means ensuring critical data is backed up off-site (or across different cloud regions), auditing your dependencies, and configuring your environment to minimise disruption when inevitable cloud issues occur. #### **2. The AI Arms Race: Higher Stakes in Cybersecurity** Artificial Intelligence (AI) isn’t just automating tasks; it’s accelerating both cyberattacks and cyber defences, forcing every business—big or small—to modernise its protection. * AI-Enhanced Attacks: Cybercriminals are using sophisticated AI models to create hyper-realistic, targeted phishing emails at a massive scale. The days of easily identifiable, poorly written scams are over. Attacks are now personalised, highly convincing, and bypass older filtering methods. * Ransomware is Still King: Driven primarily by financial gain, extortion and ransomware remain the number one cyber threat. Cybercriminals are using AI to find and exploit unpatched vulnerabilities faster than ever before. * The System Integration Solution: We deploy AI-powered tools on the defensive side. This includes Advanced Endpoint Detection and Response (EDR) that can spot unusual behaviour (like ransomware activity) in real-time. Crucially, we focus on training your team to recognise these new, convincing social engineering tactics—because a vigilant human is still the best defence. #### 3. The Future of Support: AI in the Helpdesk The way you receive IT support is changing, and AI is playing a major role in speeding up ticket resolution and improving efficiency. * Automation on the Rise: The helpdesk automation market is seeing massive growth. Simple, repetitive IT issues—like password resets or troubleshooting common software errors—are increasingly being resolved by AI-powered chatbots and workflow automation. * The Human Focus: This shift doesn’t mean human engineers are redundant; it means their role is elevated. By automating the low-level noise, our expert engineers can dedicate their time and talent to complex, strategic issues that require true human problem-solving, like system architecture, high-level security incidents, and strategic planning. * The System Integration Solution: We view AI as a powerful tool to enhance our service, not replace it. We’re leveraging these tools to provide faster, 24/7 initial response, while ensuring that when a problem requires specialist Swindon expertise, a dedicated member of the Systems Integration team is there to resolve it comprehensively. #### Secure Your Tomorrow, Today. The IT landscape is moving fast. The challenges presented by cloud vulnerabilities and the acceleration of AI-driven threats require a [proactive, expert IT support partner.](https://www.systems-integration.co.uk/) Don’t wait for the next outage or sophisticated attack to force your hand. [Contact Systems Integration Ltd today](https://www.systems-integration.co.uk/contact-systems-integration/) to review your current setup and ensure your Swindon business is protected and resilient against the realities of the modern digital world. Systems Integration Ltd: Securing Swindon’s Digital Future. ![author avatar](https://secure.gravatar.com/avatar/6bae5d83490c053878bed0db629e8338c4ea56f8409331853e62d10f17d56667?s=300&d=mm&r=g) Scott Hadwin [See Full Bio](https://www.systems-integration.co.uk/author/scott/) **Categories:** Systems Integration **Tags:** AI News, Latest IT Support News --- ### [Beyond the Hype: How AI is Reshaping Businesses and How We Can Help](https://www.systems-integration.co.uk/ai-and-how-it-affects-your-business/) **Published:** October 3, 2025 **Author:** Scott Hadwin **Excerpt:** AI, Your Business and how Systems Integration Ltd can Help **Content:** The buzz around Artificial Intelligence (AI) is louder than ever, and for good reason. It’s no longer a futuristic concept; it’s a practical tool that’s fundamentally changing how businesses in Swindon and across the UK operate. But for many, the question remains: How do you move past the headlines and actually make AI work for you? At Systems Integration Ltd, we see AI not as a standalone product, but as a catalyst for a more intelligent, connected business. This month, as a specialist in [supporting businesses with their IT](https://www.systems-integration.co.uk/it-systems-audit-advice/) , we’re looking at how AI is reshaping the business landscape and, more importantly, our crucial role in helping you successfully integrate this technology for real-world results. **The AI Revolution: More Than Just a Chatbot** When you hear “AI,” you might first think of chatbots or generative tools. While these are common applications, the real power of AI lies in its ability to streamline core business operations and provide deep, actionable insights. AI is transforming businesses by: * **Automating Repetitive Tasks:** From data entry and invoice processing to customer service inquiries, AI can handle time-consuming, repetitive tasks with speed and accuracy. This frees up your employees to focus on strategic, high-value work that requires human creativity and critical thinking. * **Enhancing Decision-Making:** AI can analyze vast amounts of data in real time, uncovering patterns and trends that would be impossible for a human to detect. This allows businesses to make data-driven decisions about everything from predicting market trends to optimizing supply chains. * **Improving the Customer Experience:** AI-powered tools provide personalized recommendations and 24/7 customer support, leading to faster problem resolution and higher customer satisfaction. **Why AI Requires Systems Integration** Here’s the catch: AI doesn’t work in a vacuum. A chatbot can’t give a customer a personalized recommendation if it can’t “talk” to your inventory or sales systems. This is where systems integration becomes non-negotiable. Many companies adopt AI in isolated “silos,” leading to fragmented gains that don’t deliver a true business transformation. Our role is to build the digital infrastructure that allows your new AI tools to communicate with your existing applications, creating a unified, intelligent ecosystem. We ensure that your data is clean, well-structured, and accessible, which is the essential fuel that unlocks AI’s true potential. We help businesses navigate the complexities of AI adoption by: * Bridging Data Silos: We connect your various systems—from CRM and ERP to e-commerce platforms—to create a single, centralized data source that feeds your AI applications. * Building a Scalable Foundation: We design a robust and flexible IT infrastructure that can grow with your AI initiatives, ensuring you can scale your operations without costly and disruptive overhauls. * Mitigating Risk: We implement solutions with a focus on security and compliance, ensuring your AI systems operate within a secure framework. A Local Partner for a Global Shift As a Swindon-based company, we understand the unique challenges and ambitions of local businesses. We’re not just providing a service; we’re partnering with you to future-proof your business. Whether you’re looking to automate your back office, gain deeper insights into your customers, or improve operational efficiency, AI is the engine, and systems integration is the roadmap. Ready to move beyond the hype and start your AI transformation? [Contact Systems Integration Ltd today](https://www.systems-integration.co.uk/contact-systems-integration/). Let’s build a smarter, more connected future for your business, together. ![author avatar](https://secure.gravatar.com/avatar/6bae5d83490c053878bed0db629e8338c4ea56f8409331853e62d10f17d56667?s=300&d=mm&r=g) Scott Hadwin [See Full Bio](https://www.systems-integration.co.uk/author/scott/) **Categories:** Systems Integration **Tags:** AI, Helping your business, IT Support --- ### [Top IT Support Challenges Facing Swindon Businesses This September ](https://www.systems-integration.co.uk/it-support-challenges/) **Published:** September 7, 2025 **Author:** Scott Hadwin **Excerpt:** Systems Integration, Helping business in Swindon This September **Content:** With the return from summer holidays, September marks a critical time for many Swindon businesses to re-evaluate and strengthen their IT infrastructure. As the pace of work accelerates, so do the challenges. This month, we’re seeing a few key issues dominating the IT landscape, from emerging cyber threats to the ongoing complexities of hybrid work. **The Evolving Threat of AI-Powered Attacks** Cybersecurity remains the number one concern. While phishing and ransomware have been around for a while, threat actors are now using Artificial Intelligence (AI) to make their attacks more sophisticated. AI can automate the creation of highly convincing phishing emails, tailor malware to bypass traditional security defenses, and even help bad actors find vulnerabilities in your network much faster. Simply having antivirus software isn’t enough anymore. Businesses need a multi-layered approach that includes employee training, robust endpoint protection, and proactive threat detection. **Navigating the Remote and Hybrid Work IT Maze** For many companies, the days of everyone working in one office are gone. The hybrid work model, with employees split between the office and home, presents unique IT support challenges. A major pain point is securing remote access. Employees need reliable and secure ways to connect to company networks and data from their homes. This often involves ensuring strong VPN (Virtual Private Network) use and implementing multi-factor authentication (MFA). Another common issue is hardware and software compatibility, as personal devices (BYOD) may not be as secure as company-issued equipment, creating a wider attack surface. **The Burden of Outdated Technology and Slow Networks** It’s tempting to put off upgrading old hardware and software, especially with budget constraints. However, relying on outdated technology is a significant risk. Not only does it slow down productivity and cause frequent disruptions, but it also leaves your business vulnerable to security breaches. Older systems often lack the necessary patches and security features to defend against modern threats. Similarly, a slow or unreliable network can cripple a business, hindering collaboration and frustrating employees. This month, we’re [helping clients in Swindon audit their current systems](https://www.systems-integration.co.uk/it-systems-audit-advice/) and create a strategic plan for upgrades to ensure they stay secure and efficient. **Proactive IT Management is Key** These challenges highlight a critical shift from reactive to proactive IT support. Instead of waiting for a problem to occur (like a system crash or a cyberattack), businesses should be focusing on prevention. This is where a managed [IT service provider](https://www.systems-integration.co.uk/) like Systems Integration Ltd comes in. By providing 24/7 monitoring, regular software patching, and strategic IT planning, we help businesses stay ahead of the curve, minimize downtime, and focus on what they do best: growing their business. ![author avatar](https://secure.gravatar.com/avatar/6bae5d83490c053878bed0db629e8338c4ea56f8409331853e62d10f17d56667?s=300&d=mm&r=g) Scott Hadwin [See Full Bio](https://www.systems-integration.co.uk/author/scott/) **Categories:** Systems Integration **Tags:** Business IT Support Swindon, It Support challenges --- ### [How Connected Systems Help Growth](https://www.systems-integration.co.uk/connected-systems/) **Published:** August 4, 2025 **Author:** Scott Hadwin **Excerpt:** Connecting systems and how they help growth **Content:** August in Swindon: Beyond the Holiday Haze – How Connected Systems Power Your Business Growth. As the Swindon sun beats down and thoughts drift to summer holidays, it’s easy for businesses to slip into a relaxed gear. But while the pace might slow for some, the need for efficiency, innovation, and robust operations never truly takes a vacation. In fact, August is an excellent time to step back, assess, and prepare your business for a stronger, more connected future. Here at Systems Integration Ltd, we’ve been helping Swindon and Wiltshire businesses thrive for years by doing one thing exceptionally well: making your technology talk to each other. This August, we want to share why connecting your disparate systems isn’t just a “nice-to-have” but a fundamental driver of growth, even during the quieter months. **The “Silo Effect”: Your August Achilles’ Heel?** Think about your business right now. Do you have: * Separate software for sales, marketing, and customer service? * Inventory managed in one place, accounting in another? * Manual data entry transferring information between departments? * Teams working from different versions of the truth? This is the [“silo effect”](https://www.systems-integration.co.uk/data-silos/) – where different parts of your business operate independently, often duplicating effort, creating errors, and hindering a holistic view of your operations. While manageable during peak times, these inefficiencies become glaring when staff are on holiday or when you’re planning for future expansion. **Why August is Prime Time for System Integration (Even if You’re Dreaming of the Beach!)** * Strategic Planning & Assessment: With a potentially lighter workload, August offers a unique opportunity to dedicate time to strategic planning. This is the perfect moment to identify those frustrating manual processes, data discrepancies, and communication breakdowns that integration can solve. * Smoother Holiday Cover: Imagine if your sales team could seamlessly access customer service history, or if your accounts department could instantly see inventory levels. Integrated systems ensure that even with reduced staff, critical information is accessible, making holiday cover far more efficient and less stressful. * Preparing for the Autumn Rush: The end of summer often brings a surge in activity. By integrating your systems now, you’re building a robust foundation. This means faster order processing, more accurate forecasting, improved customer response times, and a general readiness to scale without breaking a sweat. * Uncovering Hidden Insights: When all your data flows into a unified system, powerful insights emerge. You can see the entire customer journey, identify bottlenecks in your supply chain, and make data-driven decisions that propel growth. This level of clarity is invaluable for strategic decision-making, particularly as you plan for the remainder of the year. * Boosting Employee Morale (Seriously!): No one enjoys repetitive data entry or chasing information across different systems. By automating these tedious tasks, you free up your Swindon team to focus on more valuable, engaging work, leading to increased productivity and job satisfaction. **Systems Integration Ltd: Your Swindon Partner in Connected Growth** We specialise in taking your existing technologies – whether it’s your CRM, ERP, accounting software, e-commerce platform, or something unique to your industry – and making them work together seamlessly. Our approach is always tailored, understanding your specific business needs before recommending and implementing solutions. From enhancing customer relationship management to streamlining supply chain operations and automating critical workflows, we empower Swindon businesses to: * Reduce operational costs * Improve data accuracy and reliability * Enhance customer experience * Accelerate decision-making * Future-proof their technology infrastructure Don’t let this August be just another holiday month. Make it the month you commit to transforming your business through intelligent system integration. The future of your business in Swindon is connected, efficient, and ready for whatever comes next. Ready to explore how your systems can work smarter, not harder? [Contact Systems Integration Ltd today](https://www.systems-integration.co.uk/contact-systems-integration/) for a no-obligation chat. Let’s make your August a springboard for year-round success! ![author avatar](https://secure.gravatar.com/avatar/6bae5d83490c053878bed0db629e8338c4ea56f8409331853e62d10f17d56667?s=300&d=mm&r=g) Scott Hadwin [See Full Bio](https://www.systems-integration.co.uk/author/scott/) **Categories:** Systems Integration **Tags:** Business Growth, Connected systems --- ### [Building for a Connected Swindon (and Beyond!)](https://www.systems-integration.co.uk/connecting-swindon/) **Published:** July 3, 2025 **Author:** Scott Hadwin **Excerpt:** Building for a Connected Swindon (and Beyond!) **Content:** As July arrives, bringing longer days and the hum of summer, we at Systems Integration Ltd in Swindon are reflecting on what this season truly represents for businesses: growth, opportunity, and the perfect time to solidify your foundations for the rest of the year. Just like a perfectly planned summer getaway, a successful business relies on seamless connections. And that’s exactly what we do: we don’t just sell technology; we craft integrated systems that make your business in Swindon, and wherever you operate, run smoother, smarter, and more securely. Think about it. Are your different departments truly “speaking” to each other? Is your data flowing freely and securely between your sales, operations, and customer service teams? In today’s fast-paced world, disjointed systems are like trying to navigate a bustling summer market with a blindfold on – inefficient, frustrating, and prone to missed opportunities. **Why July is Prime Time for Integration** Many businesses use the summer months for strategic planning and getting ahead. It’s often a slightly quieter period, offering a valuable window to assess your current IT infrastructure and identify areas for improvement. This July, consider: * **Streamlining Operations:** Are there manual processes that could be automated, freeing up your team to focus on more strategic tasks? Integrated systems can drastically reduce human error and boost efficiency. * **Enhancing Data Insights:** Imagine having a unified view of your customer data, sales figures, and inventory in real-time. This isn’t just a dream; it’s the power of effective systems integration, leading to better decision-making. * **Boosting Security:** As cyber threats continue to evolve, a fragmented IT landscape can create vulnerabilities. Integrating your security systems provides a more robust and cohesive defense. * **Preparing for Peak Seasons:** Whether your peak is autumn, winter, or next spring, getting your systems in order now means you’ll be well-equipped to handle increased demand and activity without a hitch. **Swindon’s Connection to a Smarter Future** As a Swindon-based company, we’re proud to be part of a vibrant business community. We understand the unique challenges and opportunities that local businesses face, and we’re committed to helping them thrive through intelligent technology solutions. From [migrating to the cloud](https://www.systems-integration.co.uk/cloud-computing-swindon/) to integrating your CRM with your ERP, our team of experts is here to design and implement solutions that are tailored to your specific needs, ensuring a smooth transition and ongoing support. We believe in building long-term partnerships, helping your business evolve with the ever-changing technological landscape. So, as you enjoy the longer days and perhaps a well-deserved break this July, take a moment to consider the blueprint of your business. Is it built for maximum efficiency and future growth? If not, let’s talk. We’re here to help you connect the dots and build a more integrated, efficient, and successful future, right here from Swindon. ![author avatar](https://secure.gravatar.com/avatar/6bae5d83490c053878bed0db629e8338c4ea56f8409331853e62d10f17d56667?s=300&d=mm&r=g) Scott Hadwin [See Full Bio](https://www.systems-integration.co.uk/author/scott/) **Categories:** Systems Integration **Tags:** Connecting Swindon via IT, IT infrastructure --- ### [How Systems Integration Can Rescue Your Swindon Business from Data Silos](https://www.systems-integration.co.uk/data-silos/) **Published:** June 3, 2025 **Author:** Scott Hadwin **Excerpt:** Systems Integration - Helping Businesses escape from Data Silos **Content:** ## Beyond the Islands: How Systems Integration Can Rescue Your Swindon Business from Data Silos Welcome back to the Systems Integration Ltd blog, your local guide to building a smarter, more efficient business right here in Swindon. Today, we’re tackling a common yet often underestimated challenge that many Swindon enterprises face: siloed systems. Think of your business as an archipelago – different departments and software operating as separate islands. Your sales team uses one platform, marketing another, customer service yet another, and finance might be on something completely different. While each island might function independently, the lack of bridges between them creates significant problems that can silently erode your productivity and profitability. **The Hidden Costs of Isolation: Common Challenges Faced by Swindon Businesses with Siloed Systems** We see it time and time again with businesses across Swindon, from burgeoning startups to established enterprises. These are just some of the common pain points caused by disconnected systems: * **Data Entry Nightmares & Inaccuracies**: Imagine your sales team closing a deal, but the information has to be manually re-entered into your CRM, then again into your accounting software. This isn’t just time-consuming; it’s a breeding ground for errors, leading to discrepancies in inventory, invoicing mistakes, and ultimately, unhappy customers. * **Lost Opportunities & Poor Customer Experience:** When your marketing team doesn’t have real-time access to sales data, their campaigns might miss the mark. Similarly, if your customer service team lacks a holistic view of a customer’s interactions across all touchpoints, they can’t provide personalized and efficient support, potentially leading to churn. * **Inefficient Workflows & Bottlenecks:** Siloed systems often lead to manual handoffs and duplicated efforts. Information gets stuck in one department, slowing down crucial processes like order fulfillment, lead nurturing, and issue resolution. This wasted time and effort directly impacts your bottom line. * **Lack of Real-Time Visibility & Poor Decision-Making:** Without integrated data, getting a clear and comprehensive overview of your business performance is a struggle. Generating accurate reports becomes a laborious task, hindering your ability to identify trends, make timely decisions, and react quickly to market changes. * **Increased IT Complexity & Costs:** Managing multiple disparate systems often requires specialized knowledge for each platform. This can lead to higher [IT maintenance costs](https://www.systems-integration.co.uk/it-services/it-support-contracts/), increased complexity in troubleshooting issues, and challenges in adopting new technologies. * **Frustrated Employees:** Constantly switching between different systems, manually transferring data, and dealing with inconsistencies can lead to employee frustration and decreased morale. When information isn’t easily accessible, productivity suffers. **Building Bridges, Not Walls:** How Systems Integration Ltd Helps Swindon Businesses Thrive At Systems Integration Ltd, we understand the unique challenges faced by businesses right here in Swindon. We’re not just about connecting software; we’re about building bridges between your business operations, transforming those isolated islands into a unified and efficient mainland. Here’s how our systems integration expertise can help your Swindon business overcome the limitations of siloed systems: * **Seamless Data Flow:** We design and implement solutions that allow your critical data to flow effortlessly between different applications. This eliminates manual data entry, reduces errors, and ensures everyone is working with the most up-to-date information. * **Automated Workflows:** By connecting your systems, we can automate repetitive tasks and streamline your business processes. This frees up your team to focus on higher-value activities, improving efficiency and reducing operational costs. * **Unified Customer View**: We can integrate your CRM, marketing automation, and customer service platforms to provide a 360-degree view of your customers. This empowers your teams to deliver personalized experiences, build stronger relationships, and drive customer loyalty. * **Real-Time Insights & Reporting:** Our integration solutions enable you to consolidate data from various sources into a centralized platform, providing you with accurate and real-time insights into your business performance. This empowers you to make data-driven decisions and identify areas for improvement. * **Scalable & Flexible Infrastructure:** We design integration solutions that are scalable and adaptable to your evolving business needs. As your Swindon business grows, your integrated systems can grow with you, ensuring long-term efficiency and agility. * **Reduced IT Complexity & Costs:** By creating a unified IT environment, we can help you simplify your infrastructure, reduce IT maintenance overheads, and make it easier to adopt new technologies in the future. ### Ready to Break Down Your Business Silos? Don’t let disconnected systems hold your Swindon business back. Systems integration is the key to unlocking your full potential, improving efficiency, enhancing customer experiences, and driving sustainable growth. [Contact Systems Integration Ltd today for a consultation](https://www.systems-integration.co.uk/contact-systems-integration/). Let us help you build the bridges your business needs to thrive in the competitive Swindon landscape. We’ll work with you to understand your specific challenges and design a tailored integration solution that delivers tangible results. Stay tuned for our next blog post, where we’ll delve into the exciting possibilities of automation through systems integration! ![author avatar](https://secure.gravatar.com/avatar/6bae5d83490c053878bed0db629e8338c4ea56f8409331853e62d10f17d56667?s=300&d=mm&r=g) Scott Hadwin [See Full Bio](https://www.systems-integration.co.uk/author/scott/) **Categories:** Systems Integration **Tags:** Data silos, IT Support Swindon, System Integration --- ### [The Power of API Integration in Swindon](https://www.systems-integration.co.uk/power-of-api/) **Published:** May 10, 2025 **Author:** Scott Hadwin **Excerpt:** The Power Of API Integration **Content:** ## Unlock Your Business Potential: The Power of API Integration in Swindon In today’s rapidly evolving digital landscape, businesses in Swindon are constantly seeking ways to streamline operations, enhance customer experiences, and gain a competitive edge. One of the most powerful tools in achieving these goals is API integration. But what exactly is it, and how can it benefit your business right here in Swindon? Let’s dive in. What is API Integration and Why Should Swindon Businesses Care? Think of an Application Programming Interface (API) as a digital messenger. It allows different software applications to communicate and exchange information seamlessly, without you needing to manually transfer data or build complex custom connections. For businesses in Swindon, this means breaking down silos between various systems you might be using – your CRM, e-commerce platform, accounting software, marketing automation tools, and more. Instead of these systems operating independently, API integration allows them to “talk” to each other, automating workflows and unlocking valuable data insights. Imagine the possibilities for your Swindon-based business: * **For Retailers**: Automatically updating inventory levels across your online store and physical shop in Swindon whenever a sale is made. No more overselling or manual stock checks! * **For Service Providers:** Seamlessly pulling customer data from your CRM into your project management software, ensuring everyone on your team has the latest information. * **For Manufacturers:** Integrating your production management system with your supplier portals for automated order placement and real-time tracking of raw materials. * **For Logistics Companies:** Connecting your dispatch system with mapping services for optimized route planning and real-time delivery updates for your Swindon customers. **The Tangible Benefits of API Integration:** * Increased Efficiency: Automate repetitive tasks, freeing up your team to focus on more strategic initiatives. * Improved Data Accuracy: Eliminate manual data entry errors and ensure consistent information across all your systems. * Enhanced Customer Experience: Provide faster, more personalized service by having a holistic view of your customer interactions. * Better Decision-Making: Gain valuable insights by analyzing data from multiple sources in one place. * Scalability and Flexibility: Easily integrate new applications as your business grows and adapts to changing market needs. * Reduced Costs: Minimize manual work, reduce errors, and optimize resource allocation. How Systems Integration Ltd of Swindon Can Be Your Integration Partner Navigating the world of API integration can seem daunting. That’s where Systems Integration Ltd, your [local IT experts in Swindon](https://www.systems-integration.co.uk/), come in. We understand the unique challenges and opportunities faced by businesses in our community. Our team of experienced professionals can help you: * Identify Your Integration Needs: We’ll work closely with you to understand your business processes and pinpoint areas where API integration can deliver the most significant impact. * Develop a Custom Integration Strategy: We’ll design a tailored integration plan that aligns with your specific goals and budget. * Seamlessly Implement Integrations: Our skilled developers will handle the technical complexities of connecting your various systems, ensuring a smooth and efficient process. * Provide Ongoing Support and Maintenance: We’ll be there to ensure your integrations continue to function optimally and adapt to any future changes in your systems. Don’t let disconnected systems hold your Swindon business back. Embrace the power of API integration and unlock your true potential. [Contact Systems Integration Ltd](https://www.systems-integration.co.uk/contact-systems-integration/) today for a consultation and let us help you build a more efficient, data-driven, and customer-centric business for the future. We’re your local partner in digital transformation. ![author avatar](https://secure.gravatar.com/avatar/6bae5d83490c053878bed0db629e8338c4ea56f8409331853e62d10f17d56667?s=300&d=mm&r=g) Scott Hadwin [See Full Bio](https://www.systems-integration.co.uk/author/scott/) **Categories:** Systems Integration **Tags:** API, IT experts, IT integration --- ### [Bytes & Bandwidth](https://www.systems-integration.co.uk/a-day-in-the-life-of-systems-integration/) **Published:** April 12, 2025 **Author:** Scott Hadwin **Excerpt:** A Day In The Life of a Systems Integration IT Support Engineer **Content:** # Bytes and Bandwidth A Day in the Life of a Systems Integration IT Support Technician in Swindon. Swindon, a town transitioning from its industrial past to a modern tech hub, relies heavily on seamless IT infrastructure. For an [IT support technician](https://www.systems-integration.co.uk/) at System Integration Ltd, every day is a dynamic blend of troubleshooting, network management, and user assistance. Let’s delve into the daily grind of keeping Swindon’s digital pulse alive. 8:00 AM: Boot Up and Prioritize The day begins with a quick scan of the ticketing system. Emails and alerts are reviewed, prioritizing urgent issues. A strong coffee fuels the morning, prepping for the day’s digital battles. Swindon’s diverse businesses, from startups to established corporations, present a wide range of IT challenges. 8:30 AM: Network Connectivity Crisis at a Local Startup First on the agenda: a network connectivity issue at a buzzing startup in the town centre. Users are reporting intermittent internet access, halting productivity. Our technician arrives, armed with diagnostic tools and a calm demeanor. The culprit? A faulty router configuration. After a swift reconfiguration and thorough testing, the network is back online, and the startup’s team can breathe a sigh of relief. 10:30 AM: Software Installation and Training at a Financial Firm Next, it’s off to a financial firm on the outskirts of Swindon. The task: installing a new software suite and providing user training. This requires patience and clear communication, ensuring employees can effectively utilize the new tools. Our technician guides them through the software’s features, answering questions and addressing any concerns. 1:00 PM: Lunch Break – A Quick Refuel and System Update Check A brief lunch break at a local cafe, a chance to recharge and catch up on industry news. Our technician also takes a moment to check for any critical system updates or security patches that need to be applied. 2:00 PM: Hardware Troubleshooting at a Manufacturing Plant The afternoon brings a call from a manufacturing plant in the Hawksworth industrial estate. A critical workstation is experiencing hardware issues, hindering production. Our technician arrives to diagnose the problem, which turns out to be a faulty RAM module. After a quick replacement and system test, the workstation is back up and running, minimising downtime. 3:30 PM: Remote Support for a Home-Based Business A remote support request comes in from a home-based business owner in a nearby village. They’re struggling with a software compatibility issue. Our technician connects remotely, diagnoses the problem, and provides a step-by-step solution. Remote support is a valuable tool, allowing for quick and efficient problem resolution. 5:00 PM: Ticket Logging and System Monitoring As the day winds down, it’s time to log all completed tickets, update system documentation, and monitor network performance. This ensures accurate records and proactive maintenance. Our technician also checks for any overnight backups or scheduled maintenance tasks. 5:30 PM: Home Time – Tech Triumphs and Tomorrow’s Tasks The day concludes, and our technician heads home, knowing they’ve played a crucial role in keeping Swindon’s businesses connected and productive. Every day presents a new set of challenges and opportunities, from troubleshooting complex network issues to providing user-friendly support. **The System Integration Ltd Advantage:** What makes an IT support technician at System Integration Ltd stand out in Swindon? It’s more than just technical proficiency; it’s about: * Problem-Solving: Quickly and effectively diagnosing and resolving IT issues. * Communication: Clearly communicating technical information to non-technical users. * Customer Service: Providing friendly and patient support, ensuring user satisfaction. * Adaptability: Handling a wide range of hardware, software, and network issues. * Proactive Maintenance: Identifying and addressing potential issues before they cause disruptions. In Swindon, where technology drives progress, System Integration Ltd’s IT support technicians are the unsung heroes, keeping the digital infrastructure running smoothly, one ticket at a time. ![author avatar](https://secure.gravatar.com/avatar/6bae5d83490c053878bed0db629e8338c4ea56f8409331853e62d10f17d56667?s=300&d=mm&r=g) Scott Hadwin [See Full Bio](https://www.systems-integration.co.uk/author/scott/) **Categories:** Systems Integration **Tags:** Day in The Life of IT Support, System Integration typical day --- ### [Navigating The Digital Landscape With Systems Integration](https://www.systems-integration.co.uk/it-help-for-smes-in-swindon/) **Published:** March 9, 2025 **Author:** Scott Hadwin **Content:** **Navigating the Digital Landscape: How Local IT Support Can Help Swindon SMEs** In today’s digital age, technology is no longer a luxury for small and medium-sized enterprises (SMEs) in Swindon; it’s a necessity. However, managing and maintaining a complex IT infrastructure can be a daunting task for businesses that don’t have a dedicated IT department. That’s where local IT support providers such as Systems Integration comes in. **The Role of Local IT Support Providers in Swindon** Local IT support providers such as ourselves offer a wide range of services to help Swindon SMEs navigate the digital landscape. These services include: - **IT consulting and strategy:**Local IT support providers can help Swindon SMEs develop and implement an IT strategy that aligns with their business goals. - **IT infrastructure management:** Local IT support providers can manage and maintain Swindon SMEs’ IT infrastructure, including hardware, software, and networks. - **Cybersecurity:**[Local IT support providers](https://www.systems-integration.co.uk/) can help Swindon SMEs protect their data and systems from cyber threats. - **[Cloud computing](https://www.systems-integration.co.uk/cloud-computing-swindon/):**Local IT support providers can help Swindon SMEs migrate to the cloud and take advantage of the many benefits of cloud computing. - **Technical support:**Local IT support providers can provide technical support to Swindon SMEs’ employees. **The Benefits of Working with a Systems Integration in Swindon** There are many benefits to working with ourselves. These benefits include: - **Cost-effective:**Local IT support provides a cost-effective way for Swindon SMEs to get the IT support they need. - **Responsive:**As an SME ourselves we treat our clients as partners resulting in better response, typically more than large IT companies. - **Experienced:**We have a deep understanding of the challenges facing Swindon SMEs. - **Trusted:**We have a great reputation and are renowned as trusted advisors to their clients. **Choosing the Right Local IT Support Provider in Swindon** When choosing a local IT support provider in Swindon, it’s important to consider the following factors: - **Experience:**Make sure the IT support provider has experience working with businesses like yours. - **Services:**Make sure the IT support provider offers the services you need. - **Reputation:**Make sure the IT support provider has a good reputation. - **Price:**Make sure the IT support provider’s prices are competitive. **Conclusion** If you’re a Swindon SME, working with a local IT support provider such as ourselves can help you navigate the digital landscape and achieve your business goals. By outsourcing your IT needs to a trusted partner, you can free up your time to focus on what you do best: running your business. **Call to action:** If you’re interested in learning more about how Systems Integration can help your Swindon or Wilthsire, [please contact us today](https://www.systems-integration.co.uk/contact-systems-integration/). We would be happy to answer any questions you have. ![author avatar](https://secure.gravatar.com/avatar/6bae5d83490c053878bed0db629e8338c4ea56f8409331853e62d10f17d56667?s=300&d=mm&r=g) Scott Hadwin [See Full Bio](https://www.systems-integration.co.uk/author/scott/) **Categories:** Systems Integration **Tags:** Help mfor SMEs, IT Support --- ### [Tech Trends in 2025](https://www.systems-integration.co.uk/tech-trends-in-2025/) **Published:** February 7, 2025 **Author:** Scott Hadwin **Content:** # Tech Trends in 2025: What Your Swindon Business Needs to Know The tech world is constantly evolving. In 2025, businesses in Swindon are facing a unique set of challenges and opportunities. This month we will explore some of the key tech trends that are impacting local businesses and how Systems Integration can help you navigate these changes. 1. **The Rise of AI and Machine Learning:** \* Impact: AI is no longer a futuristic concept. It’s here, and it’s rapidly transforming businesses. From automating tasks to improving customer service, AI is poised to revolutionise how businesses operate. \* Local Swindon and Wiltshire businesses can leverage AI for a variety of purposes, such as: \* Predictive maintenance: Analyse equipment data to anticipate and prevent costly downtime. \* Personalized customer service: Utilise chatbots to provide 24/7 support and answer common customer inquiries. \* Enhanced marketing: Utilise AI-powered tools for targeted advertising and improved customer segmentation. \* Systems Integrations Solution – We can help you understand how AI can benefit your specific business and assist with the implementation and integration of AI-powered solutions. 2. **The Importance of Cybersecurity:** \* Impact: Cyber threats are becoming increasingly sophisticated and frequent. Data breaches can have devastating consequences for businesses of all sizes. \* Local businesses in the UK, regardless of their size, are vulnerable to cyberattacks. \* Systems Integration offer comprehensive cybersecurity solutions, including: \* Managed IT services: Proactive monitoring and maintenance of your IT infrastructure to identify and mitigate potential threats. \* Security audits and risk assessments: Identify vulnerabilities in your current security posture. \* Employee training: Educate your staff on cybersecurity best practices to prevent social engineering attacks. 3. **The Cloud Continues to Dominate:** \* Impact:[ Cloud computing](https://www.systems-integration.co.uk/cloud-computing-swindon/) continues to be a major force in the IT industry, offering businesses increased flexibility, scalability, and cost-effectiveness. \* Local Swindon businesses can leverage cloud solutions to: \* Improve collaboration: Access data and applications from anywhere with an internet connection. \* Reduce IT costs: Eliminate the need for expensive on-premises hardware and software. \* Increase agility: Quickly scale resources up or down as business needs change. \* Systems Integration can help you migrate to the cloud, optimise your cloud infrastructure, and ensure the security of your cloud data. 4. **The Internet of Things (IoT) is Growing:** \* Impact: The IoT is connecting everyday devices to the internet, creating a vast network of interconnected devices. \* Local businesses can utilise IoT technology to: \* Improve operational efficiency: Monitor and control equipment remotely. \* Enhance customer experience: Offer innovative IoT-based products and services. \* Gain valuable insights: Collect and analyse data from connected devices to improve decision-making. \* Systems Integration can help you integrate IoT devices into your business operations and ensure the security of your IoT ecosystem. The tech landscape is constantly evolving, and businesses in Swindon need to stay ahead of the curve to remain competitive. By embracing these key tech trends and partnering with a reliable [IT support provider](https://www.systems-integration.co.uk/) like ourselves, you can ensure your business is well-positioned for success in 2025 and beyond. [Contact Systems Integration today](https://www.systems-integration.co.uk/contact-systems-integration/) for a free consultation and let us help you navigate the challenges and opportunities of the digital age. ![author avatar](https://secure.gravatar.com/avatar/6bae5d83490c053878bed0db629e8338c4ea56f8409331853e62d10f17d56667?s=300&d=mm&r=g) Scott Hadwin [See Full Bio](https://www.systems-integration.co.uk/author/scott/) **Categories:** Systems Integration **Tags:** IT Support, Newe Technology, Tech Trends --- ### [Common IT Headaches And How We Can Help](https://www.systems-integration.co.uk/it-headaches/) **Published:** January 12, 2025 **Author:** Scott Hadwin **Content:** # 5 Common IT Headaches and How We Can Help In today’s digital age, technology is essential for businesses of all sizes. But with that reliance comes a host of potential IT headaches. From slow computers and network outages to data breaches and cybersecurity threats, IT issues can disrupt productivity, damage your reputation, and even put your business at risk. Over the past 30 Years Systems Integration has helped 10s of Local Swindon Businesses with their IT issues. This month we look at the 5 common IT headaches our clients have faced and if your business is currently experiencing them, how our [expert IT support team](https://www.systems-integration.co.uk/) can help overcome them. 1. **Slow Computers and Network Performance:**\* The Problem: Sluggish computers, slow internet speeds, and frequent network outages can severely impact employee productivity and customer satisfaction. \* Our Solution: Our team can diagnose and resolve performance issues, including: \* Hardware upgrades: Upgrading outdated hardware like RAM and hard drives can significantly boost computer speed. \* Network optimization: We can optimize your network infrastructure to improve speed, reliability, and security. \* Software optimization: We can identify and remove performance-draining software and optimize existing software for better performance. 2. **Data Security Breaches:** \* The Problem: Data breaches can have devastating consequences, including financial losses, reputational damage, and legal liabilities. \* Our Solution: We implement robust cybersecurity measures to protect your sensitive data, including: \* Firewall installation and configuration: Firewalls act as a barrier between your network and the internet, blocking unauthorized access. \* Antivirus and anti-malware protection: We deploy and maintain robust antivirus and anti-malware software to protect your systems from threats. \* Data backup and disaster recovery: We implement comprehensive data backup and disaster recovery plans to ensure business continuity in the event of a data breach or other unforeseen event. 3. **Cybersecurity Threats:**\* The Problem: Cyber threats are constantly evolving, making it increasingly difficult for businesses to stay protected. \* Our Solution: Our team stays abreast of the latest cybersecurity threats and implements proactive measures to mitigate risk, such as: \* Employee security training: We provide your employees with training on cybersecurity best practices, such as recognizing phishing emails and creating strong passwords. \* Regular security audits: We conduct regular security audits to identify and address potential vulnerabilities in your IT infrastructure. \* Intrusion detection and prevention systems: We can implement intrusion detection and prevention systems to monitor network traffic for malicious activity. 4. **Software and Hardware Issues:**\* The Problem: Software glitches, hardware malfunctions, and compatibility issues can disrupt workflows and cause significant downtime. \* Our Solution: We provide comprehensive software and hardware support, including: [low cost, no fixed tie in leasing or as well](https://www.systems-integration.co.uk/it-services/it-support-contracts/) as… \* Software installation and configuration: We can install, configure, and troubleshoot a wide range of software applications. \* Hardware repairs and replacements: We can diagnose and repair hardware issues, or replace faulty components as needed. \* Software updates and patches: We ensure your systems are up-to-date with the latest software updates and patches to enhance security and performance. 5. **IT Support Outsourcing:**\* The Problem: Managing your own IT department can be costly and time-consuming. \* Our Solution: We offer a range of IT support outsourcing options to suit your specific needs and budget, including: \* On-site and remote support: We can provide on-site and remote support to address your IT needs quickly and efficiently. \* Managed IT services: We can manage your entire IT infrastructure, including hardware, software, and network security, on an ongoing basis. \* Help desk support: We can provide a dedicated help desk to assist your employees with any IT-related issues. By partnering with our expert IT support team, you can overcome common IT headaches, improve productivity, enhance security, and gain peace of mind knowing your technology is in good hands. [Contact us today for a free consultation](https://www.systems-integration.co.uk/contact-systems-integration/) and let us show you how we can help your business thrive in the digital age. ![author avatar](https://secure.gravatar.com/avatar/6bae5d83490c053878bed0db629e8338c4ea56f8409331853e62d10f17d56667?s=300&d=mm&r=g) Scott Hadwin [See Full Bio](https://www.systems-integration.co.uk/author/scott/) **Categories:** Systems Integration **Tags:** Business IT Support, Common IT Headaches, IT Solutions --- ### [How GDPR Affects your Business](https://www.systems-integration.co.uk/gdpr-and-business/) **Published:** December 14, 2024 **Author:** Scott Hadwin **Content:** # **Understanding GDPR: How It Affects Your Business** Many small businesses are unaware of the consequences that not managing data correctly poses. So, this month, as reliable [IT Support providers](https://www.systems-integration.co.uk/) and Consultants, the Systems Integration team give you a summary of GDPR, what it is and how it can affect your business. **Introduction** The General Data Protection Regulation (GDPR) is a comprehensive data protection law that came into effect in the European Union (EU) in 2018.1 While it may seem complex, understanding its core principles and how they impact your business is crucial. **What is GDPR?** GDPR is a regulation designed to protect the personal data of individuals within the EU. It gives individuals more control over their personal data and imposes strict obligations on organizations that process that data. **Why Should Your Business Care About GDPR?** Even if your business is not physically located in the EU, if you process the personal data of EU residents, you must comply with GDPR. Non-compliance can result in significant fines. **Key Principles of GDPR** - Lawfulness, Fairness, and Transparency: Data processing must be lawful, fair, and transparent. - Purpose Limitation: Data must be collected for specified, explicit, and legitimate purposes. - Data Minimization: Only the necessary personal data should be collected. - Accuracy: Data must be accurate and kept up-to-date. - Storage Limitation: Data should not be kept longer than necessary. - Integrity and Confidentiality: Data must be processed in a manner that ensures appropriate security,2 including protection against unauthorised processing. - Accountability: Organizations are accountable for and must be able to demonstrate compliance with GDPR. **How GDPR Impacts Your Business** 1. Data Subject Rights: - Right of Access: Individuals can request access to their personal data. - Right to Rectification: Individuals can request the correction of inaccurate data. - Right to Erasure: Individuals can request the deletion of their personal data. - Right to Restriction of Processing: Individuals can request the restriction of processing their personal data. - Right to Data Portability: Individuals can request the transfer of their personal data to another organization. - Right to Object: Individuals can object to the processing of their personal data. 14. **Data Protection Officer (DPO):** - In certain cases, organizations must appoint a DPO. - The DPO is responsible for monitoring compliance with GDPR. 16. **Data Breaches:** - Organizations must report data breaches to the relevant supervisory authority within 72 hours. **How to Comply with GDPR** 1. Data Mapping: Identify and document the personal data you process. 2. Data Protection Impact Assessments (DPIAs): Conduct DPIAs for high-risk processing activities. 3. Consent Management: Obtain valid and informed consent from data subjects. 4. Data Security: Implement appropriate technical and organizational measures to protect personal data. 5. Employee Training: Train employees on GDPR and data protection best practices. 6. Incident Response Plan: Develop a plan to respond to data breaches. **Conclusion** By understanding and complying with GDPR, your business can protect itself from legal risks and build trust with your customers. If you are unsure about how GDPR affects your business, consider c[onsulting with an IT support provider](https://www.systems-integration.co.uk/contact-systems-integration/) such as ourselves and let us ensure you are taking the necessary steps to comply. ![author avatar](https://secure.gravatar.com/avatar/6bae5d83490c053878bed0db629e8338c4ea56f8409331853e62d10f17d56667?s=300&d=mm&r=g) Scott Hadwin [See Full Bio](https://www.systems-integration.co.uk/author/scott/) **Categories:** Systems Integration **Tags:** Business IT Support, GDPR --- ### [IT Solutions For Small Businesses in Swindon](https://www.systems-integration.co.uk/it-solutions-for-small-businesses/) **Published:** November 9, 2024 **Author:** Scott Hadwin **Content:** # **IT Solutions for Small Businesses** As a [local IT experts](https://www.systems-integration.co.uk/), we appreciate the issues that local small businesses encounter, after all we started out the same…In their infancy small businesses often face unique IT challenges due to limited resources and expertise. But finding the right IT solutions from the get go, can help them overcome these obstacles and achieve their goals. Here is a list of what our team believes are essential IT solutions for small businesses: **Cloud Computing** \* [Cloud-Based Applications](https://www.systems-integration.co.uk/cloud-computing-swindon/): Utilize cloud-based software like Google Workspace or Microsoft 365 for email, productivity tools, and collaboration. \* Cloud Storage: Store data securely and accessibly in the cloud, eliminating the need for on-premise servers. \* Disaster Recovery: No one can ever afford to lose critical data – Implement cloud-based backup and disaster recovery solutions to protect critical data. **Cybersecurity** \* Firewall: Protect your network from unauthorised access with a robust firewall. \* Antivirus and Anti-Malware Software: Keep your systems safe from viruses, malware, and other threats. \* Employee Training: Educate your staff about cybersecurity best practices to prevent phishing attacks and data breaches. As hackers are getting more and more Savi, it is vital threat you keep this training up and it does not lapse, what is not possible for hackers today, may be tomorrow.. **Remote Access and Collaboration** \* Virtual Private Network (VPN): Securely connect remote employees to your network. \* Video Conferencing: Conduct meetings and collaborate with team members in real time. \* Project Management Tools: Organize and track projects efficiently, even with remote teams. **IT Support and Managed Services** \* IT Support: Never sit there struggling, with recruitment or gaps in your infrastructure, You can outsource IT tasks to business such as System Integration – we can provide expert assistance and troubleshooting. \* Managed Services: With us as Partners we can take care of the ongoing management of your IT infrastructure. **Hardware and Software** \* Hardware: Choose reliable and affordable hardware, including computers, servers, and network equipment. All of which are items that Systems Integration can help with via [low cost IT support contracts](https://www.systems-integration.co.uk/it-services/it-support-contracts/) \* Software: Select software that meets your specific business needs and integrates seamlessly with your existing systems – if you are unsure, contact IT specialists.. **Additional Considerations** \* Scalability: Ensure your IT infrastructure can grow with your business. \* Budget: Allocate adequate resources to IT to support your operations and growth. We can help advise on what you need and if you are looking to expand, when you will need it, ensuring you only spend the money when you need to. \* Compliance: Adhere to industry regulations and data privacy requirements. By implementing these IT solutions, your small businesses can improve efficiency, enhance productivity, and gain a competitive edge. It’s essential to assess your specific needs and working with a trusted IT Support partner such as ourselves can help you develop a tailored strategy. ![author avatar](https://secure.gravatar.com/avatar/6bae5d83490c053878bed0db629e8338c4ea56f8409331853e62d10f17d56667?s=300&d=mm&r=g) Scott Hadwin [See Full Bio](https://www.systems-integration.co.uk/author/scott/) **Categories:** Systems Integration **Tags:** IT support solutions, small business IT --- ### [The Impact of Spam Emails](https://www.systems-integration.co.uk/stopping-spam-emails/) **Published:** October 12, 2024 **Author:** Scott Hadwin **Content:** # **The Impact of Spam Emails on Businesses** Like ourselves here at Systems Integration, it is most likely that your business encounters tens of spam emails. Not just an inconvenience, spam has a negative impact on any organisation, from decreased productivity and resources to overwhelming employees. To stay competitive, businesses must proactively protect themselves against it. This month, we explore how spam can negatively affect businesses and look at ways to protect your business from increasingly sophisticated spammers. **What is spam, and how does it affect businesses?** Spam is a blanket term for unsolicited and unwanted emails. It affects businesses by clogging up inboxes and causes recipients to delete emails without reading them, potentially leading to missed opportunities. It can also decrease customer loyalty as people expect companies to protect their data and privacy. Fortunately, there are solutions such as spam filters that reduce the amount of these messages – but some spammers find ways around them and continue to send damaging or offensive content into networks. Therefore, businesses must stay vigilant. Spam represents over 50% of email traffic, which is the most intrusive method cyber criminals use to introduce malware to business systems. This can greatly interrupt workflow and decrease business efficiency. **Common types of spam** Spam can range from phishing emails with malicious links, surveys, and competitions to unsolicited messages about money-making opportunities or fake products and services. People should stay aware of these threats and always double-check sources before proceeding with any requests – clicking on the wrong link could have serious consequences. **The risks associated with spam** Spam emails can cause individuals and businesses many problems if they are opened and responded to. By opening this mail, the reader confirms that their email address is active and valid and could download malware onto their device by clicking malicious links. Additionally, responding can result in personal information, such as banking details, being stolen. Suffering a distributed denial of service (DDoS) attack is another risk. This is when a hijacker obtains information through spam that overloads your network bandwidth causing long periods of downtime. These risks help to highlight the importance of cyber security in your organisation. If spam management isn’t part of your existing cyber security plan, it’s time to add it in. **How to identify and prevent spam** Identification Common signs to look for in determining if spam is trying to reach your mailbox include offers that seem too good to be true, requests for large sums of money, or communications from someone acting suspiciously. If you receive any of these communications, you should talk to colleagues and do your research before responding. You should also report the spam to your IT department – check your cyber security policies so you know what action to take. **Spam Prevention** These simple steps will help you protect yourself against scammers and give you peace of mind. - Use email filtering software to set up effective measures against phishing. - Protect your accounts and stay wary of digital scams with the help of employee cyber security training and refresher courses, and by using email filters to. - Stay sceptical. Even when emails appear authentic, double-check before clicking anything. - Don’t click on links within or respond to spam. - Use trusted antivirus software to ensure that malicious software doesn’t enter your computer. This is often how spammers get access to your emails. - Never give out your email address unless necessary. If possible, create an alternative dedicated account for activities like online shopping that require sharing it. **Benefits of filtering software** With over one million malware threats released every day, it’s important to implement filtering software within your business. The main benefit of using anti-spam software is its ability to prevent malicious emails from reaching your inbox, preventing potential damage to sensitive communications and confidential information. Using it can also improve your general data security defences against phishing attacks, viruses and other malicious threats by blocking suspicious emails before they reach employee inboxes. It also makes it easier for businesses to ensure that their communication policies are being adhered to and that a consistent brand message is projected throughout all stages of communication. **Create a secure environment for your business communications** Hopefully this information will help you and your business be more aware of the dangers that lurk in your inbox and will assist you in deciding what actions you can take to protect yourself and your company from the potential risk. If you are a local Swindon Business and concerned about the possibility of spam or scams infiltrating your business, [please feel free to get in touch](https://www.systems-integration.co.uk/contact-systems-integration/). Our team of qualified technicians can help advise on many different solutions and software that will keep your business protected and potentially more efficient. ![author avatar](https://secure.gravatar.com/avatar/6bae5d83490c053878bed0db629e8338c4ea56f8409331853e62d10f17d56667?s=300&d=mm&r=g) Scott Hadwin [See Full Bio](https://www.systems-integration.co.uk/author/scott/) **Categories:** Systems Integration **Tags:** IT Support, Protecting Your IT Systems, Spam emails --- ### [Choosing The Right IT Hardware For Your Business](https://www.systems-integration.co.uk/choosing-it-hardware/) **Published:** September 4, 2024 **Author:** Scott Hadwin **Content:** **Choosing the Right IT Hardware for Your Local Business** As a recognised [provider of IT support Services](https://www.systems-integration.co.uk/) across Swindon and Wiltshire, we thought that this month we would look at collating a guide to help local SMEs make informed decisions about their choices of Hardware. As you are aware in today’s digital age, technology is a vital part of any business, regardless of its size or industry. The right IT hardware can help your local business to operate more efficiently, improve productivity, and stay ahead of the competition. However, choosing the right hardware can be a daunting task, especially for small businesses that may have limited budgets and resources. **1. Identify Your Needs** The first step is to determine your specific hardware needs. Consider the following questions: \* What are your business goals and objectives? \* What types of software and applications will you be using? \* How many employees will need access to the hardware? \* What are your budget constraints? \* What are your security requirements? \* What is your expected growth rate? Once you have a good understanding of your needs, you can start to narrow down your options. If you are unsure of the overall goals or how your business might expand, our Engineers are more than willing to help and advise. 2\. **Research and Compare** There are a variety of IT hardware vendors and products available, so it’s important to do your research and compare different options. Look for vendors that offer a good reputation, competitive prices, and excellent customer support – At Systems Intergration we do offer [No Fixed term Contracts for Hardware](https://www.systems-integration.co.uk/it-services/it-support-contracts/). This ensure that you are not footed with an initial hefty bill and it also ensure that you can change hardware to keep up with technology. You can also read reviews and testimonials from other businesses to get a sense of the quality of different products. 3**. Consider Scalability** Your business may grow and change over time, so it’s important to choose hardware that can be scaled up or down as needed. This will help you avoid having to invest in new hardware every time your business grows. 4\. **Prioritise Security** Security is a top priority for any business, especially in today’s digital age. Make sure to choose hardware that is secure and compliant with all applicable regulations. 5\. **Choose a Reliable Vendor** If you are going to purchase all your hardware as opposed to lease, it’s important to choose a vendor that offers reliable hardware and excellent customer support. This will help you ensure that your hardware is up and running and that you can get help if you need it. 6\. **Get Professional Help** Unsure about what you need? Then is a good idea to get professional help. Professional IT consultants such as ourselves can help you assess your needs and recommend the best hardware for your business. **Conclusion** Choosing the right IT hardware for your local business can be a challenging but rewarding process. By following the tips above you can make informed decisions and ensure that your business has the technology it needs to succeed. And if you have any doubts or just want to take the stress out of the whole process then please [feel free to get in touch](https://www.systems-integration.co.uk/contact-systems-integration/). We have been helping business with their IT needs for the past 25+ years and have the knowledge to ensure that all decisions you make are in the interest of your business. ![author avatar](https://secure.gravatar.com/avatar/6bae5d83490c053878bed0db629e8338c4ea56f8409331853e62d10f17d56667?s=300&d=mm&r=g) Scott Hadwin [See Full Bio](https://www.systems-integration.co.uk/author/scott/) **Categories:** Systems Integration **Tags:** Business Hardware, IT Hardware, IT Support --- ### [Common IT Issues](https://www.systems-integration.co.uk/common-it-issues/) **Published:** August 6, 2024 **Author:** Scott Hadwin **Content:** # COMMON IT ISSUES At Systems Integration we know that local businesses are the backbone of our communities, we also know that they often face unique IT challenges. This month we look at some of the common IT issues Local Swindon & Wiltshire Businesses encounter and how outsourced IT partners such as ourselves can help and in some cases be complete game changers. **Common IT Problems Small businesses encounter** – **Cybersecurity Threats:** No matter the location, when any business is connected to the web, it will be prime target for cyberattacks. Outsourced IT partners such as us can provide advanced security solutions, vulnerability assessments, and ongoing monitoring to safeguard your data. We keep our technicians aware of the latest threats and the solutions – **Outdated Technology:** Keeping up with the latest tech can be expensive. If you are partners with us, we can offer access to a team of experts who can advise on cost-effective upgrades and ensure your systems run smoothly. – **Data Backup and Recovery:** Data loss can cripple a local business. Systems Integration can implement a [reliable backup and recovery plan](https://www.systems-integration.co.uk/data-backup-swindon/) to ensure your data is always secure and readily recoverable. Knowing that your data is always safe is a peace of mind that can never be underestimated. – **Slow or Unreliable Internet:** We can help assess your internet needs and recommend solutions for a stable and efficient connection, keeping your business operations running uninterrupted. If your connections are slow, you are wasting time and losing money. – **Limited IT Expertise:** In-house IT staff can be costly. If you outsource your IT, we are able offers access to a pool of IT professionals with a wide range of expertise, all at a predictable cost. We are also one of the few [IT Support providers](https://www.systems-integration.co.uk/) who do not tie you in to long drawn out fixed term contracts! In addition to this, our IT Experts can help via: \* **Our Proactive Approach:** We can identify and address potential issues before they become critical, minimising downtime and ensuring business continuity. \* **Cost-Effectiveness:** Outsourcing eliminates the need to hire a full-time IT staff, reducing overall IT expenditures. \* **Scalability:** We know how to future proof systems. Your IT needs can grow over time. When you use us as Partners, we ensure you can scale your IT infrastructure to accommodate your evolving requirements. \* **Expertise and Efficiency:** Our Engineers have the knowledge and experience to handle complex IT challenges efficiently, freeing you to focus on running your business. And last but not least.. **\* Peace of Mind:** Having a reliable reputable IT partner in place, such as Systems Integration, allows you to focus on your core business functions with the peace of mind that your IT infrastructure is secure and well-maintained. If you are looking to see how you can improve your IT Efficiency, Please feel free to [get in touch](https://www.systems-integration.co.uk/contact-systems-integration/) and we can perform a Free IT Systems Audit. ![author avatar](https://secure.gravatar.com/avatar/6bae5d83490c053878bed0db629e8338c4ea56f8409331853e62d10f17d56667?s=300&d=mm&r=g) Scott Hadwin [See Full Bio](https://www.systems-integration.co.uk/author/scott/) **Categories:** Systems Integration **Tags:** IT and Small businesses, IT Issues, IT Support --- ### [Supporting Your Remote Workers](https://www.systems-integration.co.uk/supporting-your-remote-workers/) **Published:** July 4, 2024 **Author:** Scott Hadwin **Content:** # **Supporting your Remote Workers** With remote working still being the norm for some firms, this month we thought we would give tips on how you can keep your Systems & data secure, and let you know how we, as an [outsourced IT support](https://www.systems-integration.co.uk/) business can help you support them.. Firstly, the basics for safe remote working and things that all remote workers should be made aware of by their employers: 1. **Secure Network Connections:** Instruct employees to only use secure, password-protected Wi-Fi connections for work devices. Public Wi-Fi networks are vulnerable, so a VPN encrypts data and adds an extra layer of security. 2. **Software Updates:** Enforce regular updates for operating systems, antivirus software, and all work applications. Updates often include security patches that fix vulnerabilities. 3. **Strong Passwords:** Implement strong and unique passwords for all work accounts and require multi-factor authentication (MFA) whenever possible. And ensure that your workers do not have matching passwords for personal accounts and work accounts. If you do run a business with remote workers, this is something you need to educate on – proper password hygiene is paramount. 4. **Home Network Security:** Advise employees to secure their home networks by changing default router passwords, enabling strong encryption (WPA3), and keeping router firmware updated. 5. **Beware of Phishing:** Train employees to identify phishing attempts. Phishing emails try to trick users into revealing sensitive information. 6. **Data Encryption:** Use data encryption for sensitive information both in storage and transit. This safeguards confidential data in case of a security breach. 7. **Device Management:** Consider a mobile device management (MDM) solution to remotely wipe lost or stolen devices and enforce security policies. 8. **Security Awareness Training:** Conduct regular security awareness training to keep employees updated on cybersecurity threats and best practices. 9. **File Sharing Security:** Establish secure file-sharing procedures. Avoid using public file-sharing platforms for sensitive work documents. 10. **Data Backups:**Ensure regular data backups to a secure location. This allows for data recovery in case of a cyberattack or hardware failure. Then there is the actual support that remote workers will need, does your business have an onsite IT team to help these home workers? If not, this is where IT Support businesses such as ourselves can help. - With Systems Integration you have access to Expertise: We have a pool of technicians with a wide range of skills. This ensures remote workers can get help with specific problems, even if it’s a niche technical issue. - Remote Support Tools: We are able to remote access tools to diagnose and fix problems directly on the remote worker’s device. This eliminates the need for on-site visits, saving time and resources. - Proactive Maintenance: Systems Integration offer proactive monitoring of systems. This helps identify potential problems before they disrupt workflow, keeping remote workers productive. - Availability: Technical issues can arise outside of regular business hours. We can provide extended or even 24/7 coverage, ensuring remote workers get help whenever they need it. - Cost-Effectiveness: Hiring and maintaining an in-house IT staff can be expensive. When you partner up with Systems Integration, we offer a scalable and cost-effective solution, allowing businesses to pay only for the services they need. We have over 30+ years helping local Swindon and Wiltshire Businesses with support for remote workers as well as general inhouse IT infrastructure support. If you are looking for IT advice to ensure you stay productive and efficient, regardless of your workers location, [get in touch.](https://www.systems-integration.co.uk/contact-systems-integration/) ![author avatar](https://secure.gravatar.com/avatar/6bae5d83490c053878bed0db629e8338c4ea56f8409331853e62d10f17d56667?s=300&d=mm&r=g) Scott Hadwin [See Full Bio](https://www.systems-integration.co.uk/author/scott/) **Categories:** Systems Integration **Tags:** Help for remote workers, IT Support --- ### [Why You need IT Support](https://www.systems-integration.co.uk/why-you-need-it-support/) **Published:** June 13, 2024 **Author:** Scott Hadwin **Content:** # **The Hidden Costs of Downtime: Why IT Support is an Investment** This month we look at the hidden costs of IT downtime and why it is crucial to have a solid [IT support team](https://www.systems-integration.co.uk/) available when needed. Every minute your system is down translates to lost productivity, revenue, and potentially, customer trust. But, the true cost of downtime goes beyond the immediate financial impact. We delve into the hidden costs of downtime and explore why investing in IT support is a strategic decision for businesses of all sizes. **Beyond Lost Revenue:** - **Reduced Productivity:** Downtime means employees are unable to access essential tools and data, hindering their ability to work effectively. This translates to missed deadlines, delayed projects, and overall inefficiency. - **Customer Frustration and Lost Trust:** When customers can’t access your online store, place orders, or get support, it creates frustration and damages your reputation. Regaining trust can be an uphill battle and with there being so much competition in nearly every sector, you do not want to be one that loses out… - **Employee Morale:** Technical issues and constant troubleshooting can be demoralising for employees. Proactive IT support ensures a smooth workflow and boosts employee morale. **The Domino Effect:** - **Reputational Damage:** Negative online reviews and social media buzz about downtime can spread quickly, impacting your brand image and future sales. - **Compliance Risks:** Downtime can lead to missed regulatory deadlines or data breaches, resulting in hefty fines and legal repercussions. - **Wasted Resources:** When IT problems arise, internal IT staff or management may be forced to scramble and neglect core responsibilities, leading to wasted resources and lost focus. **Investing in Peace of Mind:** - **Prevention is Key:** Proactive IT support focuses on preventing issues before they disrupt your business. Regular maintenance, security updates, and data backups minimize downtime risk. - **Faster Resolution:** A reliable IT support team such as Systems Integration can diagnose and resolve issues quickly, minimising downtime and ensuring a swift recovery. - **Focus on Growth:** When you outsource your IT support, you free up your team to focus on core business activities, driving growth and innovation. **IT Support: A Strategic Advantage:** As we say to many of our local clients in Swindon and Wiltshire, having a dedicated IT support team is not just a cost; it’s an investment in the smooth operation, efficiency, and overall success of your business. By minimising downtime, protecting your data, and ensuring a secure and productive work environment, IT support gives you a strategic advantage in today’s competitive landscape. If you believe that there are ways that your IT infrastructure can be improved or upgraded, then please feel free to get in touch with us. Our IT technicians are experienced in all aspects of IT support, from disaster recovery to cyber security, [Microsoft programs](https://www.systems-integration.co.uk/microsoft-services-swindon/) and training for staff right through to protection for your building with state of the art CCTV and security systems. Systems Integration, helping business in Swindon with their IT needs for 25+ years! | | ReplyForward Add reaction | |---|---| ![author avatar](https://secure.gravatar.com/avatar/6bae5d83490c053878bed0db629e8338c4ea56f8409331853e62d10f17d56667?s=300&d=mm&r=g) Scott Hadwin [See Full Bio](https://www.systems-integration.co.uk/author/scott/) **Categories:** Systems Integration **Tags:** IT Support, IT Support benefits, IT Support Swindon, Why Have IT support --- ### [Understanding IT Security Jargon](https://www.systems-integration.co.uk/it-security-terminology/) **Published:** May 3, 2024 **Author:** Scott Hadwin **Content:** # **Demystifying IT Security Jargon** We often get asked by our clients what a lot of the technical terms mean, and when it comes to IT security, well, there are a lot, and it is easy to see why many individuals get a bit perplexed when it comes to understanding what our technicians are trying to say. This month we aim to give you the knowledge so misunderstandings are a thing of the past – Welcome to Systems Integration’s very own IT Security definition guide, giving a breakdown of some common jargon to help you understand the concepts better: - **Authentication:** Verifying someone’s claimed identity. Like checking your ID at a bank. - **Authorization:** Granting access to specific resources based on your identity. Like having the right key for a specific door. - **Encryption:** Scrambling data to make it unreadable without a special key. Like writing a secret message in a code only you and the recipient understand. - **Firewall:** A software program or hardware that filters incoming and outgoing traffic on a network, blocking suspicious activity. Imagine it as a security guard at a network gate, checking everyone who enters or leaves. - **Phishing:** Deceptive emails or messages designed to trick you into revealing personal information or clicking on malicious links. Think of it as someone pretending to be a friend to lure you into danger. - **Malware:** Malicious software like viruses, worms, or trojan horses that can damage or steal data. It’s like a computer illness that can harm your device. - **Vulnerability:** A weakness in a computer system or software that hackers can exploit. Like a loose lock on a door that a thief could break. - **Patch:** A fix for a software vulnerability released by the developer. Think of it as a security patch applied to the loose lock to make it harder to break. - **Two-factor Authentication (2FA):** Adding an extra layer of security by requiring a second verification step beyond a password, like a code sent to your phone. Imagine needing both a password and a fingerprint scan to access a high-security area. - **Confidentiality:** Ensuring that information is only accessible to authorized individuals. - **Integrity:** Maintaining the accuracy and completeness of information - **Intrusion detection and prevention systems (IDS/IPS):** Systems that monitor networks for suspicious activity and take action to block attacks. These listed are just a few examples, but they should give you a better understanding of some key IT security terms. As the list is endless though, here are some additional tips: - **Don’t hesitate to ask!** If you encounter a term you don’t understand, research it online or get in touch with one of our IT support Engineers - **Security awareness training:** Many [IT support companies](https://www.systems-integration.co.uk/) offer training programs to help users understand basic security practices and we are not an exception, we offer advice and training on all aspects of IT Security - **Stay informed:** Keep yourself updated on the latest cybersecurity threats and best practices by visiting our blog on a regular basis. ![author avatar](https://secure.gravatar.com/avatar/6bae5d83490c053878bed0db629e8338c4ea56f8409331853e62d10f17d56667?s=300&d=mm&r=g) Scott Hadwin [See Full Bio](https://www.systems-integration.co.uk/author/scott/) **Categories:** Systems Integration **Tags:** Business IT Support, IT Security, IT Security definitions --- ### [Common IT Issues And Fixes](https://www.systems-integration.co.uk/it-issues/) **Published:** April 5, 2024 **Author:** Scott Hadwin **Content:** # **IT Support Troubleshooting Guide for Common Issues** As experienced IT support providers, we come across many IT issues that are quite easily rectified. This month we look at the most common problems we help our clients with, some are simple, but some may prove more tricky – If that is the case don’t hesitate to [contact the System Integration](https://www.systems-integration.co.uk/contact-systems-integration/) support team for further assistance. **General Troubleshooting Tips:** - **Restart the Device:** A simple restart can often resolve temporary glitches and software conflicts. - **Check Cables and Connections:** Ensure all cables are securely plugged into your computer, monitor, router, and other peripherals. - **Update Software and Drivers:** Outdated software and drivers can cause compatibility issues and security vulnerabilities. Regularly update your operating system, applications, and device drivers. **Specific Issues and Solutions:** - **Slow Performance:** - - Close unnecessary programs running in the background. - Run a disk cleanup to remove temporary files and free up storage space. - Check for and remove malware or viruses that could be consuming resources. **Slow Internet Connection:** - Restart your router and modem. - Check your internet service provider (ISP) for outages in your area. - Test your internet speed using online tools and compare it to your subscribed plan. - **Password Issues:** - If you forgot your password, try resetting it using security questions or a registered email address. - For complex password management, consider using a password manager tool. - **Printer Problems:** - Ensure the printer is turned on and properly connected (wired or wireless). - Check for and clear any paper jams or errors displayed on the printer panel. - Make sure the correct printer is selected in your software applications. - **Software Errors:** - Identify the error message and search online for solutions related to that specific error code. - Reinstall the problematic software if the error persists. **Additional Resources:** - Many software vendors provide online troubleshooting guides and FAQs on their websites. - It can be noted that our technicians have a vast knowledge of software, their functionalities, and can often provide guidance or even provide access to the manufacturers software documentation that may not be initially provided. **Always Remember:** - **If you do have an issue you cannot resolve, document the problem and what you have done:** Notes on the symptoms, error messages, and any troubleshooting steps you’ve already tried, will provide are vital for to support technicians to be able to identify faults - **Be Clear and Concise:** The more information you provide about the problem, the faster the IT team can diagnose and resolve it. The team at Systems Integration are always on hand to assist if you do have any IT issues, so please feel free to get in touch, if your or your business need any advice ![author avatar](https://secure.gravatar.com/avatar/6bae5d83490c053878bed0db629e8338c4ea56f8409331853e62d10f17d56667?s=300&d=mm&r=g) Scott Hadwin [See Full Bio](https://www.systems-integration.co.uk/author/scott/) **Categories:** Systems Integration **Tags:** Business IT Support, IT Issues --- ### [National or Local IT Support - Which Is Best For You](https://www.systems-integration.co.uk/local-it-support/) **Published:** March 4, 2024 **Author:** Scott Hadwin **Content:** **Local or National IT Support** When looking for IT support, should you consider a large National Firm or a local business? This month we tell you the compelling reasons to choose a [local IT support company](https://www.systems-integration.co.uk/) over a national one, particularly for businesses in Swindon, and Wiltshire. **Faster response times and on-site support:** Being Swindon based, we are physically closer, allowing us to respond to urgent issues more quickly and efficiently. Whether it’s a hardware failure or a software glitch, we can get a technician onsite quickly, saving valuable downtime and minimising disruptions. **Personalized service and understanding of your specific needs:** Being local we do tend to have a smaller clientele, allowing them to provide more personalised attention and develop a deeper understanding of your unique business needs, IT environment, and local regulations. **Community investment and relationship building:** Choosing a local company such as ourselves keeps your money circulating within the Swindon community, supporting local jobs and businesses. (The team at Systems Integration are all residents). You are also more likely to build a long-term relationship with our technicians and will get to know the people you will be working with, fostering trust and collaboration. **Knowledge of local infrastructure and regulations:** Being local means we are familiar with the specific internet service providers, telecoms, and data security regulations relevant to Swindon and Wiltshire. This local knowledge can be invaluable in troubleshooting issues and ensuring compliance. **Potential for cost-effectiveness:** While national companies may offer economies of scale, as a local IT Support we have lower overhead costs, which can translate to more competitive pricing. Additionally, you will not be paying for travel costs for on-site support. **Focus on small and medium businesses:** We specialise in serving small and medium businesses (SMBs), meaning we understand the unique challenges and budgets of businesses in your size range. This can lead to more tailored solutions and cost-effective options. - **Experience, expertise and reputation:** Do they have a proven track record of success with businesses like yours? If you are a SME in Swindon, then our reputation alone can give assurance that we know how to make IT partnerships last. Google reviews for local businesses such as ours are purely for us, unlike National Companies who may have tens of reviews, but are they for your local branch? - **Pricing and transparency:** We pride ourselves on our prices. We offer clear and competitive fees? And can they be tailored to your business needs? This is where System Integration differs from many other IT support. We do not have lengthy tie ins, and can provide ad hoc assistance when needed. If you are looking for IT support, we always recommend you look at the options available, but we would always suggest you give us a call. We offer a free systems audit and are keen to help local businesses. If you need advice on how to bring your IT systems up to speed, please feel free to get in touch. ![author avatar](https://secure.gravatar.com/avatar/6bae5d83490c053878bed0db629e8338c4ea56f8409331853e62d10f17d56667?s=300&d=mm&r=g) Scott Hadwin [See Full Bio](https://www.systems-integration.co.uk/author/scott/) **Categories:** Systems Integration **Tags:** Local IT Support, National IT Support --- ### [Benefits of Cloud Migration](https://www.systems-integration.co.uk/cloud-benefits/) **Published:** February 6, 2024 **Author:** Scott Hadwin **Content:** ## The Top 4 Benefits of Cloud Migration The cloud offers numerous benefits to forward-thinking businesses that want to work smarter. [Cloud-based IT solutions](https://www.systems-integration.co.uk/cloud-computing-swindon/) provide superior flexibility and efficiency than traditional on-premises infrastructures. But even though this sounds great, there are challenges! To give you the best chance of success, we’ve listed the five biggest challenges businesses face and how you can overcome them when you migrate over to the cloud **Common Challenges** 1. **User adoption** Stakeholder buy-in is the most common cause of issues and obstacles during cloud migration. Give someone a straight choice between learning a new process or system and sticking with what they already know, and most will choose the latter. Many businesses work with cloud migration specialists to overcome this problem. From onboarding support to tailored training courses, specialist consultants offer a range of cloud services to help staff adapt to new systems confidently embrace future advances. 2. **Cost** Managing internal servers isn’t just time-consuming, it’s expensive. While cloud can be a cost-effective option, cloud costs include the up-front costs of transferring your data, and ongoing service and maintenance charges. You may also need to budget for staff training to get everyone up to speed. Working with third-party IT consultants such as ourselves, ensures that you can streamline the process and significantly reducing your migration costs. Experience tells us that outsourcing IT support isn’t only more cost-effective than building an in-house team, it gives you access to unparalleled knowledge and experience, in our case that is over 25 years! Sometimes full migration isn’t always the best option, but our engineers can advise you on the best solution for your business. For example, a hybrid approach might be a better, more affordable option if you don’t have to contend with sudden usage spikes. 3. **Data security** Cloud security is complex. In public cloud environments, the provider and the customer share responsibilities. Physical infrastructure security, including servers and data centres, typically falls to the provider. Customers are responsible for their applications and data. Data protection, access control, and identity management each play a crucial role in securing your cloud. To maintain robust security across your business, staff must know how to safely transfer, access, and manage data in the cloud – and what to do in the event of a breach. This requires regular training and accessible support – Which is something that the Systems Integration experts are more than happy to help you with. 4. **Downtime** Cloud configuration has a vast impact on system performance. For example, inadequate capacity planning can result in resource shortages during peak times, leading to sudden service outages. Not only does this impact your bottom line, but it can also erode customer trust and your reputation. After all, who wants an unreliable supplier? We can help you avoid this pitfall by configuring your cloud with scalability and multiple levels of redundancy in mind. This includes setting up load balancers, distributed databases, and multiple server instances across different availability zones or regions. Additionally, we can monitor performance and capacity over time to anticipate resource requirements and prevent overloads. **The value of migrating to the cloud with Systems Integration** There are many steps to successful cloud migration – from finding the right platform to configuration. As cloud migration specialists, we provide guidance and support at every stage to make the process as smooth as possible. We work with you to understand your needs and find a solution to match while providing expert advice on any issues that arise quickly and cost-effectively. If your business is looking to take the step over to the cloud, [then please get in touch.](https://www.systems-integration.co.uk/contact-systems-integration/) ![author avatar](https://secure.gravatar.com/avatar/6bae5d83490c053878bed0db629e8338c4ea56f8409331853e62d10f17d56667?s=300&d=mm&r=g) Scott Hadwin [See Full Bio](https://www.systems-integration.co.uk/author/scott/) **Categories:** Systems Integration **Tags:** Cloud computing, Cloud migration --- ### [Correct Installation Of Structured Cabling](https://www.systems-integration.co.uk/structured-cabling/) **Published:** January 10, 2024 **Author:** Scott Hadwin **Content:** # Correct Installation Of Structured Cabling If you are looking to extend your office or move your business premises, you will know that you are going to be faced with some installation problems. Structured data cabling installation is a complex process. Without the correct guidance from an experienced professional – like Systems Integration you could be putting your business and employees at risk. This month we take a look at why it is important to use professionals such as ourselves to help you with your office move or extension **Planning** Data cabling is a method that connects electronic devices within an IT system. It can connect many devices such as PCs, phones, and security cameras. You may be thinking – connecting electronic devices is easy. However, that statement couldn’t be further from the truth. A [structured cabling installation plan](https://www.systems-integration.co.uk/structured-cabling-swindon/) will need to be created to ensure that cables are grouped safely – to avoid any interference to the network. There are a lot of factors you need to consider, like the equipment you use and the floorplan of your workspace. Our expert team use their IT knowledge/experience – to put together a strategic plan unique to your business and organisation’s needs. We ensure that cables are labelled accordingly and installed safely so your network can run efficiently. Without this knowledge and hindsight, you could end up with your system being correctly installed. Which will cause problems to your network further down the line. **Incorrect installation equates to hazards** Failure to install your structured cabling system correctly could pose a serious safety hazard to your and staff, communication issues for your business and serious technical issues to your IT infrastructure. For example, bundling together too many cables will create excess heat, which can cause damage and interfere with the network. It can also pose a fire hazard. Therefore, it is crucial that you hire an experienced provider who has the right knowledge. There are also unsafe locations for you to install a data cabling system. For example, you should avoid running data cables beneath any flooring or over an electrical conduit. Installing structured cabling in the wrong place will be deemed unsafe, and you are putting your workplace and employees at risk. **Avoid costly mistakes** If you take structured cabling installation into your own hands, you could end up making costly mistakes that have a detrimental impact on your business. The System Integration Engineers understand that companies need to maximise their profits to grow. That is why we truly believe that elements such as data cabling installation should be left to an experienced professional. Failure to install your system correctly could cost you. We also have foresight ensuring that when we lay cabling, we build it on the premise that you will be looking to extend in the future, making it a scalable. One of the great things about structured cabling installation is that it is meant to save your business money. By simplifying your IT system, you no longer have to deal with multiple systems that can cost you a lot of money to run. If you would like to know more about data and structured cabling installation, feel free to [get in touch](https://www.systems-integration.co.uk/contact-systems-integration/) or book a free consultation and speak to one of our experts. ![author avatar](https://secure.gravatar.com/avatar/6bae5d83490c053878bed0db629e8338c4ea56f8409331853e62d10f17d56667?s=300&d=mm&r=g) Scott Hadwin [See Full Bio](https://www.systems-integration.co.uk/author/scott/) **Categories:** Systems Integration **Tags:** Office relocation, Structured cbaling services --- ### [Choosing The Right IT Support For Your Business](https://www.systems-integration.co.uk/choosing-the-right-it-support/) **Published:** December 8, 2023 **Author:** Scott Hadwin **Content:** # **How to choose the right IT Support Plan.** Choosing the right IT support plan for your business is crucial to ensure your IT infrastructure is running smoothly and securely. This month we tell you how to go about finding out what you need and to ensure that the package you select is right for your business. Here’s a step-by-step guide to help you make an informed decision: 1. **Assess your IT needs:** - Identify your IT assets: Make a list of all your hardware and software, including computers, servers, networks, and applications. This will give you a clear picture of your IT environment. - Evaluate your current support: Consider your current IT support situation. Are you relying on in-house staff, external vendors, or a combination of both? What are your pain points and areas for improvement? Do you always need IT support? If you have an in-house team, are they being fully utilized or are you better outsourcing? (See below) - Assess your business goals: Understand your short-term and long-term business objectives. How will [IT support help](https://www.systems-integration.co.uk/) you achieve these goals? What level of support do you need to maintain operational continuity? 2. **Define your IT support requirements:** - Support level: Determine the level of support you need, whether it’s basic break-fix, proactive monitoring, or comprehensive managed services. - Response time and resolution time: Consider how quickly you need issues to be addressed and resolved. Define acceptable response and resolution times for different types of incidents. - On-site or remote support: Decide whether you need on-site support, remote support, or a combination of both. Consider your geographic location and the availability of on-site technicians. 3. **Research and compare IT support providers:** - Even though we have full confidence in the support we can provide, we still suggest you gather recommendations: Ask colleagues, business partners, or industry peers for recommendations on IT support providers. - Check online reviews: Read reviews from other businesses on websites like [Google My Business](https://www.google.com/search?gs_ssp=eJzj4tZP1zcsyclOKilPN2C0UjWoMLEwNzQxMbQ0N7FItEy0NLcyqLBMTDFNNDVNMk5MSzZKSjPzki6uLC5JzS1WyMwrSU0vSizJzM9TKC7PzEvJzwMA2eEaKQ&q=systems+integration+swindon&rlz=1C1CHBD_en-gbGB852GB852&oq=systems+integration&gs_lcrp=EgZjaHJvbWUqFQgBEC4YJxivARjHARiABBiKBRiOBTIJCAAQRRg5GIAEMhUIARAuGCcYrwEYxwEYgAQYigUYjgUyBwgCEAAYgAQyBggDEEUYPDIGCAQQRRg8MgYIBRBFGDwyBggGEEUYQTIGCAcQRRhB0gEINDY4OWowajeoAgCwAgA&sourceid=chrome&ie=UTF-8#lrd=0x48714419748a9a97:0x9ad5a55b3afc2bf6,1,,,,), Yelp and Yell. - Request proposals: Systems Integration have no qualms about providing references free Quotes, and neither should any other outsourced IT support Providers. We always suggest that you carefully evaluate their offerings, pricing, and service level agreements (SLAs). 4. **Evaluate provider qualifications:** - Experience and expertise: Ensure the provider has experience in supporting businesses of your size and industry. Check their credentials and certifications. - Technical capabilities: Assess the provider’s technical capabilities and their ability to support your specific IT infrastructure. - Communication and customer service: Evaluate communication style, responsiveness, and customer service reputation. 5. **Make a decision, select the right IT support and implement the plan:** - Select the best fit: Choose the IT support provider that best aligns with your needs, budget, and business goals. If you have any doubts about your current supplier, then you have nothing to lose by contacting us. - Negotiate terms: We offer flexible no fixed term contracts, does you current supplier offer that? You are the customer and are in the position to negotiate the contract terms, including pricing, SLAs, and any additional services you may require. - Establish a relationship: Build a strong working relationship with your IT support provider. Communicate clearly about your expectations and provide regular feedback. If your business is in a position where you want to revisit your current IT requirements than [please get in touch](https://www.systems-integration.co.uk/contact-systems-integration/). For the past +25 years we have been providing IT support for local Swindon and Wiltshire businesses and we know we can help… ![author avatar](https://secure.gravatar.com/avatar/6bae5d83490c053878bed0db629e8338c4ea56f8409331853e62d10f17d56667?s=300&d=mm&r=g) Scott Hadwin [See Full Bio](https://www.systems-integration.co.uk/author/scott/) **Categories:** Systems Integration --- ### [How Outsourced IT Can Help Your Business Grow](https://www.systems-integration.co.uk/outsourced-it/) **Published:** November 6, 2023 **Author:** Scott Hadwin **Content:** # **How Outsourcing IT Can Help Your Business Grow** Did you know that when you outsource your IT there are many benefits. Not just having the knowledge that all your IT problems are taken managed and taken care of in a compliant manner, but with businesses such as us on your side, you can grow your business in a number of ways, including: - Freeing up your time and resources to focus on core business activities. When you outsource your IT support with Systems Integration, you can free up your time and resources to focus on the things that you do best, such as growing your business and serving your customers. - We provide access to expertise and experience that you may not have in-house. We have a team of experienced and knowledgeable IT professionals who can provide you with the expertise and support that you need to keep your IT systems running smoothly and efficiently. - Helping you to stay up-to-date with the latest technology trends. Systems Integration’s outsourced IT support helps you to stay up-to-date with the latest technology trends and ensures that you are using the most efficient and effective IT solutions for your business. - Scaling your IT infrastructure as your business grows. Our IT support clients can scale their services to meet the needs their growing business, so they don’t have to worry about overinvesting in IT resources. Here are some specific examples of how our IT support can help you to grow your business: - Help you to launch new products or services. When you are launching a new product or service, you need to have a reliable and scalable IT infrastructure in place. Systems Integration can help you to set up and manage your IT infrastructure so that you can focus on launching your new product or service on time and within budget. - Support your remote workforce. If you have a remote workforce, you need to have a way to provide them with support. We can provide remote IT support to your employees, so they can get the help they need when they need it, no matter where they are located. - Help you to expand into new markets. If you are planning to expand your business into new markets, you need to have a way to support your IT infrastructure in those markets. We have a National presence, so we can provide you with IT support in any market where you operate. Overall, our IT support can be a valuable asset for businesses of all sizes. By outsourcing your IT support with us, you can free up your time and resources to focus on core business activities, gain access to expertise and experience that you may not have in-house, stay up-to-date with the latest technology trends, and scale your IT infrastructure as your business grows. As leading local Wiltshire [IT Support providers](https://www.systems-integration.co.uk/), we can obviously help, but if you new to seeking outsourced IT support and are wondering how to choose a local company, here are some tips for choosing the right outsourced IT support provider your business. - Make sure the provider has a good reputation and is experienced in working with businesses in your industry. - Ask the provider about their security and disaster recovery procedures. - Make sure the provider offers a variety of services that meet your needs. - Get a quote from multiple providers before making a decision. By following these tips, you can ensure the IT partner you choose is right for your business. And is one that can not only help you now, but also in the future when your business starts to grow. Systems Integration have been helping business across Swindon and Wiltshire do just this for the past 25+ years. So if you are looking to grow your business and do not want any IT headaches in the future, feel free to [get in touch. ](https://www.systems-integration.co.uk/contact-systems-integration/) ![author avatar](https://secure.gravatar.com/avatar/6bae5d83490c053878bed0db629e8338c4ea56f8409331853e62d10f17d56667?s=300&d=mm&r=g) Scott Hadwin [See Full Bio](https://www.systems-integration.co.uk/author/scott/) **Categories:** Systems Integration **Tags:** IT Support, Outsourced It, outsourcing IT --- ### [Not Just IT Support, But Consultants](https://www.systems-integration.co.uk/it-consultancy-swindon/) **Published:** October 6, 2023 **Author:** Scott Hadwin **Content:** # **IT Consultancy For Swindon Businesses** Over the past 20+ years not only have Systems Integration been support SMEs across Swindon and Wiltshire with hardware and software support, but we also help via our consultancy services. When it comes to our knowledge base, we can help our clients out with everything from IT Procurement to Internet Services, and almost everything in between. We cater to companies from a broad range of industries and company sizes. We have been known to work with every business type from recruitments agencies, charities to international multi-site businesses. **Need Our Help?** If you would benefit from some IT infrastructure advice, feel free to ask our consultants about any of our current services. Here are just a small selection of consultancy services that our team offers; - Procurement of your IT hardware and software. IT Equipment is a big expense, but our consultant can tell you which are the best value and most efficient - Installation of your hardware and software, e.g. servers, routers and networks. - Need advice on building your computer network including the network design, data cabling, wireless networks both public and non-public, WANs and LANs. - Migration of your server or desktop via Cloud and [Office 365](https://www.microsoft.com/en-gb/microsoft-365). - Upgrading your computer’s software – We can tell you which is the most suitable hardware for your business needs. - We can help you with communication and advise on your broadband, email, remote access, and VPNs. - We can assist with your next office move, with IT resource planning and implementation of IT services. From wireless communication right through to the physical office move itself - We can provide advice the following services: Server support, desktop support, IT systems support, Apple Mac support, computer repairs and also upgrades. And we do not just offer your standard off the self advice. Our consultants know that no two businesses are the same, or have the same needs. That is why each project we take on is given tailored IT consultancy, with their own dedicated IT support adviser. We want every client to feel valued, and believe we provide a top-class level of customer service. From cloud computing to Wi-Fi installation Systems Integration will be able to access your business making sure it is fit for purpose. All of Systems Integrations our IT consultants are experienced professionals with years of IT support under their belts. Each and every one of our IT consultants is, or has: Fully qualified [Microsoft Certified](https://www.systems-integration.co.uk/microsoft-services-swindon/) 15+ Year Industry Experience If you would like to hear about any of our case studies or current projects, [get in touch](https://www.systems-integration.co.uk/contact-systems-integration/) with a member of our team and we will endeavor to make sure you get the information you need. ![author avatar](https://secure.gravatar.com/avatar/6bae5d83490c053878bed0db629e8338c4ea56f8409331853e62d10f17d56667?s=300&d=mm&r=g) Scott Hadwin [See Full Bio](https://www.systems-integration.co.uk/author/scott/) **Categories:** Systems Integration **Tags:** IT consultants Swindon, Local IT consultantcy --- ### [CCTV For Swindon Businesses](https://www.systems-integration.co.uk/cctv-for-swindon-businesses/) **Published:** September 4, 2023 **Author:** Scott Hadwin **Content:** > As proud partners of many businesses across Swindon, Systems Integration are not just protectors of your IT systems, but we can also help protect your actual business premises! If you are looking for new or want to upgrade your buildings security, we can help with our security system. We Are [SSAIB](https://www.ssaib.org/) qualified and have technicians who are specialists with all types of CCTV systems and have a great team of technicians available to help. CCTV (closed-circuit television) systems are used in businesses for a variety of purposes, including: > - Preventing crime: CCTV cameras can deter criminals by making them aware that they are being watched. They can also be used to identify and prosecute criminals after a crime has been committed. > - Deterring vandalism: CCTV cameras can also deter vandalism by making it more difficult for vandals to act without being seen. > - Providing evidence: CCTV footage can be used as evidence in court cases, helping to convict criminals and protect businesses from liability. > - Monitoring staff: CCTV cameras can be used to monitor staff performance and deter theft. > - Enhancing customer service: CCTV cameras can be used to monitor customer areas and ensure that customers are being treated properly. > - Improving safety: CCTV cameras can be used to improve safety by monitoring high-risk areas, such as loading docks and parking lots. > > When choosing a CCTV system for your business, there are a number of factors you need to consider, such as: > > - The size of your business and the areas you need to monitor > - The type of crime you are most concerned about > - The budget you have available > - The level of security you need > Needless to say our technicians can help advise with all these. > Once you have considered these factors, you can start to narrow down your choices and find a CCTV system that is right for your business. > > Here are some additional tips for choosing a CCTV system for your business: > > - Although we pride ourselves as being Swindon’s most competitive when it comes to security systems, we still advise you get quotes from several different companies. > > > > - Read reviews of different CCTV systems before making a decision. It can be noted that our technicians are more than happy to advise if you are unsure of your requirements. > - Make sure the system you choose is easy to use and maintain. > - Consider the quality of the video footage the system produces. > > > - If applicable, make sure the system is compatible with your existing security system. > > CCTV systems can be a valuable asset for businesses of all sizes. By choosing the right system and using it effectively, you can help to keep your business safe and secure. > > Here are some additional benefits of CCTV for businesses: > > - Reduced insurance premiums: CCTV systems can help to reduce insurance premiums by providing evidence of crime or vandalism. > - Increased peace of mind: Knowing that your business is being monitored can give you peace of mind, both for yourself and your employees. > - Improved customer confidence: CCTV systems can help to improve customer confidence by making them feel safer when they are on your premises. > > If you are considering installing a CCTV system for your business, please [feel free to get in touch](https://www.systems-integration.co.uk/contact-systems-integration/). ![author avatar](https://secure.gravatar.com/avatar/6bae5d83490c053878bed0db629e8338c4ea56f8409331853e62d10f17d56667?s=300&d=mm&r=g) Scott Hadwin [See Full Bio](https://www.systems-integration.co.uk/author/scott/) **Categories:** Systems Integration **Tags:** Business security, CCTV, CCTV Installers --- ### [The Benefits Of Microsoft](https://www.systems-integration.co.uk/microsoft-benefits/) **Published:** July 30, 2023 **Author:** Scott Hadwin **Content:** # THE BENEFITS OF MICROSOFT As Microsoft partners, Systems Integration have helped various SMEs across Swindon and Wiltshire with Microsoft and it’s uses. A lot of businesses are actually unaware of what Microsoft offers and how it can help. This month we give you an oversight of how it can help you and your business. Microsoft offers a wide range of services that can help SMEs in a variety of ways. These services include: - [Cloud computing](https://www.systems-integration.co.uk/cloud-computing-swindon/): Microsoft’s cloud computing platform, Azure, provides SMEs with access to a wide range of cloud-based services, including computing, storage, networking, and artificial intelligence. This can help SMEs to reduce their IT costs and improve their agility. - Office 365: Office 365 is a suite of cloud-based productivity tools that includes apps such as Word, Excel, PowerPoint, and Outlook. This can help SMEs to improve their collaboration and productivity. - Dynamics 365: Dynamics 365 is a suite of business applications that can help SMEs to manage their customer relationships, sales, marketing, and operations. This can help SMEs to improve their efficiency and profitability. - Security: Microsoft offers a variety of security solutions that can help SMEs to protect their data from cyber threats. These solutions include [Azure Active Directory](https://azure.microsoft.com/en-gb/products/active-directory/?ef_id=_k_CjwKCAjwlJimBhAsEiwA1hrp5mQ7qBShCgUxKkeBz-be-c2XJ2ZiX6EXCfIPYK7wCezInGRGlDyfuhoCdoIQAvD_BwE_k_&OCID=AIDcmm3bvqzxp1_SEM__k_CjwKCAjwlJimBhAsEiwA1hrp5mQ7qBShCgUxKkeBz-be-c2XJ2ZiX6EXCfIPYK7wCezInGRGlDyfuhoCdoIQAvD_BwE_k_&gad=1&gclid=CjwKCAjwlJimBhAsEiwA1hrp5mQ7qBShCgUxKkeBz-be-c2XJ2ZiX6EXCfIPYK7wCezInGRGlDyfuhoCdoIQAvD_BwE), Microsoft Defender for Cloud, and Microsoft Intune. - Training and support: Microsoft offers a variety of training and support resources that can help SMEs to get the most out of its products and services. These resources include online training courses, documentation, and technical support. In addition to these specific services, Microsoft also offers a number of other benefits to SMEs, such as: - Brand recognition: Microsoft is a well-known and respected brand, which can help SMEs to gain credibility with their customers. - Ease of use: Microsoft’s products and services are generally easy to use, which can help SMEs to save time and money on IT training. - Scalability: Microsoft’s products and services are scalable, which means that SMEs can easily grow their IT infrastructure as their business grows. Overall, Microsoft’s services can offer a number of benefits to SMEs, including cost savings, improved productivity, and increased security. If you are an SME, I encourage you to explore Microsoft’s products and services to see how they can help your business. Here are some specific examples of how Microsoft services have helped SMEs: - A small law firm used Office 365 to improve its collaboration and productivity. The firm was able to reduce the number of emails it sent and received, and it was able to track its billable hours more effectively. - A small retail store used Dynamics 365 to manage its customer relationships. The store was able to track its customer interactions more effectively, and it was able to send targeted marketing messages to its customers. - A small manufacturing company used Azure to improve its security. The company was able to implement a cloud-based firewall, and it was able to encrypt its data. If you are looking at ways to improve your business communication, project management and reputation with the use of Microsoft, [get in touch with us](https://www.systems-integration.co.uk/contact-systems-integration/) and one of our experienced Microsoft Technicians can show you how we can help. ![author avatar](https://secure.gravatar.com/avatar/6bae5d83490c053878bed0db629e8338c4ea56f8409331853e62d10f17d56667?s=300&d=mm&r=g) Scott Hadwin [See Full Bio](https://www.systems-integration.co.uk/author/scott/) **Categories:** Systems Integration **Tags:** Microsoft Benefits --- ### [What is the difference between disaster recovery and data backup?](https://www.systems-integration.co.uk/data-back-up-and-disaster-recovery/) **Published:** July 5, 2023 **Author:** Scott Hadwin **Content:** [Data backup](https://www.systems-integration.co.uk/data-backup-swindon/) and [disaster recovery](https://www.systems-integration.co.uk/disaster-recovery-swindon/) are two important components of any business’s IT infrastructure. While they are often confused with each other, they are actually two distinct concepts. Data backup is the process of creating copies of data and storing them in a safe place. This is done to protect against data loss, which can occur due to a variety of factors, such as hardware failure, software corruption, or human error. Disaster recovery is the process of restoring data and IT systems after a disaster. While data backup is essential for protecting data, disaster recovery is essential for ensuring that business operations can resume after a disaster. A comprehensive disaster recovery plan will include the following elements: - Identifying critical data and systems: The first step in disaster recovery planning is to identify the data and systems that are critical to your business. This will help you determine how much data you need to backup and how often you need to backup. - Creating backups: Once you have identified your critical data and systems, you need to create backups. There are a variety of ways to backup data, including using tape drives, external hard drives, or cloud storage. - Testing backups: It is important to test your backups regularly to make sure that they are working properly. This will help you to ensure that you can restore your data quickly and easily in the event of a disaster. - Developing a disaster recovery plan: The final step in disaster recovery planning is to develop a plan for restoring your data and systems after a disaster. This plan should include contact information for key personnel, a list of steps for restoring data and systems, and a timeline for recovery. As a result of both services being confused, we often get asked by business if having a disaster recovery plan in place is worth it. The answer is yes, especially if you want to ensure business continuity Disaster recovery (DR) is a process for ensuring that critical business functions can continue even in the event of a disaster. A disaster can be anything from a natural disaster, such as a fire, flood to a man-made disaster, such as a fire or cyberattack. A successful DR plan will allow an organization to recover from a disaster quickly and minimize the impact on business operations. The plan should include the following steps: 1. Identify critical business functions. Not all business functions are created equal. Some functions are more critical than others and need to be restored first in the event of a disaster. 2. Develop a recovery plan for each critical function. The recovery plan should specify the steps that need to be taken to restore each function, as well as the resources that will be needed. 3. Test the recovery plan regularly. It’s important to test the recovery plan regularly to make sure it is up-to-date and that the required resources are available. There are several benefits to [outsourcing IT support services](https://www.systems-integration.co.uk/) such as DR. First, it can save organisations money. Outsourcing providers have the expertise and resources to implement and manage DR plans more effectively than many organizations can on their own. Second, outsourcing can free up IT staff to focus on other critical tasks. Third, outsourcing can provide organizations with a higher level of redundancy and resilience. See more on how we can help you with your disaster recovery here Overall, outsourcing IT DR can be a wise decision for organizations that want to improve their resilience to disasters. However, it’s important to carefully consider the risks and benefits before making a decision. Here are some of the benefits of outsourcing IT disaster recovery: - Reduced costs: Outsourcing can save organizations money on the hardware, software, and labour costs associated with maintaining an in-house DR solution. - Increased expertise: Outsourcing providers have the expertise and experience to design and implement a comprehensive DR solution that meets the specific needs of the organization. - Improved uptime: Outsourcing can help organizations improve their uptime by providing a secondary data centre or cloud-based DR solution that can be activated in the event of a primary data centre outage. - Enhanced security: Outsourcing providers can provide a higher level of security for sensitive data than many organizations can on their own. Overall, outsourcing IT disaster recovery can be a wise decision for organisations that carefully consider the risks and benefits. At Systems integration we have secure services that have been helping businesses for across Swindon and Wiltshire with their data storage. If you think this is something we could help you with, please feel free to get in touch. ![author avatar](https://secure.gravatar.com/avatar/6bae5d83490c053878bed0db629e8338c4ea56f8409331853e62d10f17d56667?s=300&d=mm&r=g) Scott Hadwin [See Full Bio](https://www.systems-integration.co.uk/author/scott/) **Categories:** Systems Integration **Tags:** data back up, Diaster Recovery, It Support Services --- ### [The Importance of Cyber Security](https://www.systems-integration.co.uk/the-importance-of-cyber-security/) **Published:** June 5, 2023 **Author:** Scott Hadwin **Content:** ## ## **Cyber Security: The Importance of Protecting Your Data** In today’s digital age, cyber security is more important than ever. With more and more of our personal and business lives being conducted online, our information is at greater risk of being stolen or compromised. Cyber security is the practice of protecting systems, networks, and data from unauthorized access, use, disclosure, disruption, modification, or destruction. It is a critical component of any organization’s risk management strategy. **There are many different types of cyber-attacks, but some of the most common include:** - **Phishing**: This is a type of social engineering attack in which an attacker sends an email or text message that appears to be from a legitimate source, such as a bank or credit card company. The goal is to trick the recipient into clicking on a malicious link or providing personal information, such as their login credentials. - **Malware**: This is a type of software that is designed to damage or disable computer systems. Malware can be delivered through phishing attacks, drive-by downloads, or other means. - **Ransomware**: This is a type of malware that encrypts a victim’s files and demands a ransom payment in order to decrypt them. ### The consequences of a cyber attack can be devastating. In addition to financial losses, businesses can also suffer damage to their reputation and customer relationships. Individuals can also experience financial losses, identity theft, and emotional distress. There are a number of things that organizations and individuals can do to protect themselves from cyber-attacks. Some of the most important steps include: - Using strong passwords and changing them regularly - Keeping software up to date - Being careful about what links you click on and what emails you open - Educating yourself about cyber security threats - Cyber security is an ongoing challenge, but by taking steps to protect yourself, you can help to reduce your risk of being a victim of a cyber-attack. ## The Benefits of Cyber Security There are many benefits to investing in cyber security. Some of the most important benefits include: - Protection of sensitive data: Cyber security can help to protect sensitive data, such as customer information, financial data, and intellectual property. This can help to prevent financial losses, identity theft, and damage to reputation. - Increased productivity: Cyber security can help to increase productivity by reducing the amount of time that is lost to data breaches, malware infections, and other cyber attacks. - Improved compliance: Cyber security can help organizations to comply with regulations, such as the General Data Protection Regulation ([GDPR](https://www.systems-integration.co.uk/privacy-policy/)). This can help to avoid fines and penalties. - Reduced risk of business disruption: Cyber security can help to reduce the risk of business disruption caused by cyber attacks. This can help to protect revenue and customer relationships. - Enhanced customer confidence: Cyber security can help to enhance customer confidence by demonstrating that an organization is taking steps to protect their data. This can lead to increased sales and improved customer loyalty. The benefits of cyber security are clear. By investing in cyber security, organisations can protect their data, increase productivity, improve compliance, reduce risk of business disruption, and enhance customer confidence. Systems Integration has been helping businesses across Swindon and Wiltshire with their [IT support and security](https://www.systems-integration.co.uk/it-services/it-support-contracts/) for the past 20+ years. From employee education to Software, if you want help with your IT security or if you have any concerns, please feel free to [get in touch](https://www.systems-integration.co.uk/contact-systems-integration/). ![author avatar](https://secure.gravatar.com/avatar/6bae5d83490c053878bed0db629e8338c4ea56f8409331853e62d10f17d56667?s=300&d=mm&r=g) Scott Hadwin [See Full Bio](https://www.systems-integration.co.uk/author/scott/) **Categories:** Systems Integration --- ### [What To Ask Your IT Support Company](https://www.systems-integration.co.uk/it-support-company/) **Published:** May 12, 2023 **Author:** admin **Content:** Being a [Local IT Support Company](https://www.systems-integration.co.uk/), Systems Integration have onboarded tens of businesses across Swindon and Wiltshire. And over the past 10 years alone, the competition in the industry has grown tenfold. If you are a business looking for a reliable IT Support partner, you want to ensure you are getting the best. It goes without saying that we would automatically recommend ourselves. But we believe it is only fair that you know what you are getting, not just from ourselves but from any IT support partner you choose. WHAT YOU NEED TO KNOW Here are the top questions we believe you should ask any IT Company before you sign the dotted line…. What levels of support do you offer? Every business has different requirements for IT Systems. We ensure that our It Support packages and IT hardware packages are flexible and affordable. NO Tie Ins. This allows you to pick and choose the level of support. Whether it’s per user, per server or per PC. We can agree a choice that suits not just your requirements but also your budget. Is your support live 24/7 x 365? It is well known that IT issues don’t just occur during the normal 9-5 working week. . Our routine service is available during the hours of 8:30am to 6pm Monday to Friday. But we also offer a remote out of hours support service. How will my account be managed routinely? All of our contracted clients have a dedicated Account Manager. Your manager is there to provide you with personal support. They will have full knowledge of your systems and your requirements. They will ensure there are regular catch ups and ensure you have a constant point of connection giving you full access to the skills and services that we provide. Do you provide a remote service? Providing a remote monitoring structure is a key part of our Service. We monitor your systems afar, to ensure that your hardware is fully optimised and operating at its peak capacity. In effect, our remote monitoring services provide proactive management, highlighting and reducing potential incidents, prior to them having a detrimental effect. In addition, our real time monitoring defends against potential cyber-attacks. Do you have simple to follow escalation process if an IT issue does arise? We have a clearly defined escalation process. If any ticket is raised, it will always be followed through to conclusion. If required, your assigned account manager will keep you updated throughout the project. What makes your IT Support stand out above the rest. Systems integration has over 20+ years in the industry. We are known throughout the region of being one of the few IT support services providers that has flexible contracts. All our engineers are specialists in their fields, whether it is cyber security, Microsoft packages, disaster recovery or account management. They are trained in all the latest systems and procedures. Thus, ensuring that our customers and their systems are always equipped with the latest technologies. I want to grow my business – Can your business cope? WE MANAGE YOUR IT We manage It services for various industries, from small SMEs to larger corporations. When we partner with you, we strategically align our approach, ensuring it that looks far beyond the immediately visible requirements. If you are looking to scale up, so can our systems and support. If you are looking to update your systems or improve your IT Efficiency, feel free to [get in touch.](https://www.systems-integration.co.uk/contact-systems-integration/) We are one of the few IT Companies that are happy to give free and impartial advice ![author avatar](https://secure.gravatar.com/avatar/62dd3e6dbb2082a5bf24b806e5ac560204f249e17650aeb71c567e2bff54aaae?s=300&d=mm&r=g) admin [See Full Bio](https://www.systems-integration.co.uk/author/admin/) **Categories:** Software support **Tags:** It Support Company --- ### [Staying IT Secure](https://www.systems-integration.co.uk/staying-it-secure/) **Published:** January 21, 2021 **Author:** admin **Excerpt:** Hackers have been designing malware that is nothing of the likes that has been seen before. But still, everyday high-profile cyber security and data breaches are occurring. So, what can you do as business to ensure that your business does not fall victim to the ever growing threat? **Content:** Unfortunately due to lockdown, there are many people out there that have no money, but plenty of time on their hands. The result: hackers designing, malware that is nothing of the likes that has been seen before. Local Swindon businesses and businesses around the world are becoming more aware and practised in the field of cyber security. But still, everyday high-profile data breaches are occurring. So, what can you do as business to ensure that your business does not fall victim to the ever growing threat? Some firms believe that if you pay the money, your system will be protected, but that is not often the case. Obviously a good IT infrastructure does help. And we all know that there are no companies out there that want to lose data (The results of a breach can in some cases, destroy a business, especially if you are one that gathers personal information). But, money and the system alone can not always protect. ## 90% of the data breaches in 2019 As sad as it is, IT systems are not the weakest link in your IT security amory, your employees are i.e. human error. We all know that employees will never willingly cause harm to your business, but it is a fact that the Information Commissioner’s Office (ICO) was able to attribute human error being the root cause for 90% of the data breaches in 2019. ## Police National Computer Just recently this issue was highlighted when around 150,000 records were wiped off the Police National Computer, including fingerprint, DNA and arrest history details. The issue was said to have been caused by defective code, introduced to the system through a simple mistake from one of its users! Fortunately, events like this can be surprisingly easy to resolve. But this is only if the correct security and IT measures have been put in place. ## Correct back up systems in place Robust IT data backups can store archives of data to be reinstated if the need arises. This way, if anything gets deleted or compromised, it can be restored to the last proper version quickly and effectively. So how do you ensure that your SME has the correct back up systems in place? ### Keep it remote The aim of backing up data is to ensure it remains accessible whatever happens to the original, so the further away it can be stored the better. Wherever possible ensure it is not even in the same building or system. This way if your initial IT system is compromised, you have that second layer of security. ## Frequency is key Backups should be taken on a regular basis, so nothing risks being lost. Options are available ranging from continuous backups to once a day. Consider your business and its individual needs, then make the decision accordingly. Making your backups secure Backups are like an insurance policy – you never want to use it, but you will be very glad it’s there if you do need to use it. Ensure backups should be subject to the same level of security as the original data. Ensure they are encrypted and stored securely, so that hackers can’t get at your data through the back door. ## We are experts at security and backup systems At System Integration, we don’t just look after the normal IT support services, but we are experts on assisting local Swindon and Wiltshire SMEs with their security and backup requirements. If you think your system could do with a double check to ensure that cyber security is something you never have to worry about, get in touch. We can advise your employees on best practises and can help you ensure that your data is always secure.. ![author avatar](https://secure.gravatar.com/avatar/62dd3e6dbb2082a5bf24b806e5ac560204f249e17650aeb71c567e2bff54aaae?s=300&d=mm&r=g) admin [See Full Bio](https://www.systems-integration.co.uk/author/admin/) **Categories:** Systems Integration **Tags:** Business IT security, Cyber security, Secure Cloud Networks --- ### [Is your Business Ready for 2023?](https://www.systems-integration.co.uk/is-your-business-ready-for-2023/) **Published:** February 24, 2023 **Author:** admin **Excerpt:** In the past year, every business has seen its IT infrastructure take a massive turn and many now appreciate the fact that looking after your business IT demands is not a task for the feint of heart. Systems Integration, can fully support your IT requirements. **Content:** In the past year, every business has seen its IT infrastructure take a massive turn and many now appreciate the fact that looking after your business IT demands is not a task for the feint of heart. This time last year, no one would have thought that working from home would be the norm, even something that is almost being forced upon us. Many businesses have coped, after all it was something that we all believed would only be here for a short period. Unfortunately, though that has not been the case. Especially now that Swindon has just been placed into Tier 4 for the foreseeable. Our previous updates have been about how to work from home safely, but now, you may want to be looking at how you can ensure that whilst working at home, your team as being as efficient as possible. This is where Systems Integration, can fully [support your IT requirements](https://www.systems-integration.co.uk/it-services/it-support-contracts/) ### **Why Do Businesses in Swindon Need IT Support?** The top 3 reasons we have found previously, for businesses in Swindon and Wiltshire outsourcing their IT were: 1. Their IT systems are too slow and they would like to bring in updated, faster and more secure technology. 2. They’re concerned about GDPR, ransomware, and cybercriminals. 3. They value business continuity and would like their IT support to be proactive and not reactive. When businesses outsource their IT support, they find that they are able to free up more internal IT resources (so they can focus on cash generation tasks). It also removes one aspect of worry. When working with ourselves, you can even go a step further and outsource the management of your entire network infrastructure, this includes IT support for those that are WFH. Have you got a system in place to assist remote workers? This is often overlooked, but not if you have Systems Integration on your side. We are your remote helpdesk. One other reason you may consider outsourcing your IT support is due to compliance. Over the past few years, we’ve experienced an increase in businesses looking to ‘audit’ their suppliers as part of their own internal cybersecurity program. What does this mean for you? Well, you could be faced with problems if your IT Structure does not comply with any new business who you’re looking to work with (and even existing businesses who have updated their cybersecurity policy). Many businesses now will only work with you are adhering to all the latest IT and security requirements. By working with an MSP (managed service provider) you can agree to include a certain level of cybersecurity within your contract, such as antivirus, firewalls and network vulnerability scans. This is now even more prevalent with half your team working from home using their own WiFi – Are they safe and how do you ensure your clients that their information being seen on these domestic broadbands is secure? ### **How Can Systems Integration Help?** As a Manged Service Provider, we adhere to the SLA (Service level agreement) you agreed to in your[ IT contract](https://www.systems-integration.co.uk/it-services/it-support-contracts/). Now, this can involve many different features, which are all built around your own business’s needs. Most IT support will focus on a proactive approach vs a reactive approach to your IT systems. This is important for you because it ultimately means less downtime and no unwanted surprises – which could critically halt your operations. By being proactive, we will monitor your systems remotely, patch updates for you when no one is in the office ,and catch internal problems immediately – before they have the opportunity to disrupt your business. You may have gotten away with a more ‘relaxed’ reactive approach to IT in the past. This is ultimately a bad idea in modern times. With GDPR and data breaches, your company could be hit with a punitive fine of up to £17m, or 4% of your global turnover (whichever is greater). Lastly, you’ll typically have a different level of support staff you can lean upon for help. Typically, you’ll have 1st line technicians who will support you remotely, and 2nd line technicians who’ll visit you onsite when necessary. This gives you the benefits of an IT team, without the costs. Each IT Support contract with Systems Integration will come with a certain level of SLA, which will be built around your own unique business needs. This can include services such as: - [Hosted & Cloud Infrastructure ](https://www.systems-integration.co.uk/cloud-computing-swindon/)(outsource your IT systems so you operate on the latest, fastest and most secure technology) - Application management - Business process management - Patch updates - Network security - IT Support for common problems or on boarding new staff - Cybersecurity & Risk management - Consultancy for larger projects ### **If our business teams up with Systems Integration, can we get rid of our inhouse IT team?** We would say no. At Systems Integration, we always try to take the position of complimenting your current structure, rather than replacing them. This allows your own internal IT team to focus their attention on revenue generation tasks, such as app dev projects or cloud initiatives. We are there in the background ensuring they have the systems in place to do this vital work. ### **We are looking to get IT support. Why should we choose Systems Integration?** If you’re thinking about outsourcing your IT Support Swindon and Wiltshire. Then naturally, we’re going to recommend you contact us and here’s why: - 20+ years in the business with over 50 local clients. - Over 30+ 5 star reviews on Google from Businesses we have assisted - We approach your business with growth in mind. This means as your business grows and faces new challenges; we are already prepared to help you. - We provide you with enterprise level expertise (without the cost) so you can feel assured you’re receiving the right technology, advice and level of service you require. - We tailor the IT support packages you need to suit your business – in other words, we offer bespoke packages to assist you, now matter how big or small your firm is. - We’re in a position to visit you onsite fast should you receive any trouble or require immediate assistance. **Think we can help? Then please feel free to [contact the Systems Integration ](https://www.systems-integration.co.uk/contact-systems-integration/)team and let us, help you tackle 2023…** ![author avatar](https://secure.gravatar.com/avatar/62dd3e6dbb2082a5bf24b806e5ac560204f249e17650aeb71c567e2bff54aaae?s=300&d=mm&r=g) admin [See Full Bio](https://www.systems-integration.co.uk/author/admin/) **Categories:** Systems Integration --- ### [The Cloud and WFH](https://www.systems-integration.co.uk/the-cloud-and-wfh/) **Published:** September 26, 2020 **Author:** admin **Excerpt:** With the current and most recent announcement that home working should once again be the norm, at least for the next 6 months, we are now finding that many local Swindon Businesses were not really at grips with the technology that was required to make it happen. **Content:** With the current and most recent announcement that home working should once again be the norm, at least for the next 6 months, we are now finding that many local Swindon Businesses were not really at grips with the technology that was required to make it happen. Overnight companies had to get to grips with how they could continue operating in these unique circumstances. Some, like manufacturing and hospitality, were left high and dry, while others discovered that only a radical shift in working practices would enable them to continue to operate through lockdown. I mean lets be honest, how many people knew what a VPN was, and as for Zoom, it was just something we would hear our children saying when playing with cars. ​All of sudden a number of our clients realised that the investment they had made in [cloud-based solutions](https://www.systems-integration.co.uk/cloud-computing-swindon/) were paying dividends. Suddenly they had found that they could enable their staff to work from home while retaining full access to all necessary files and applications. There are many good reasons for embracing the Cloud – Covid 19 is demonstrating this as an extreme example. In simple terms we are referring to online services; to hosted server services which can be accessed from anywhere, to file management systems that allow you to control and distribute workload and information, and to software that originates on the web although it can be installed locally. In the Cloud computing model, none of these need physically reside in your premises, which if non one is actually on site is proving to be a godsend. Naturally, there is still client hardware, network equipment, laptops and printers and these still need to be managed. But with the cloud, these tasks are made easier. Updates are done remotely and we can all create PDFs and send them without requiring a printer, and even fault diagnosis can be done without attendance. During the period of lockdown, we have supported clients who had already invested in Cloud technology, and those who maintained a more ‘traditional’ IT approach. We are able to handle both situations, but clients who had already adopted Cloud technology definitely found the transition from office home working far simpler with less disruption. In fact recently we have been highlighting the benefits of cloud to numerous clients that have still not made the leap (but will now find themselves having to). With cloud, the benefits far outweigh any cons… · It is cost effective – you only pay only for what you need · It is strategic – Fully agile, allowing you to respond to changes quickly · It is resilient – backups and restorations are simple · Software integration is a breeze · Full Mobility – could services can be accessed from anywhere with pretty much any type of equipment · Deployment – no time-consuming hardware rollouts · It is scalable – it’s easy to match your resources to your business needs, so when your business needs increase, the cloud can cope. As you know, Systems Integration are Microsoft partners and we have can advise all our clients on the benefits of tools such as MS Azure servers, Egnyte and Datto, all of which provide the perfect platform for such industry-standard productivity tools like MS Office 365. This makes integration, sharing, collaboration and teamwork easy, regardless of the physical location of staff members. And as we are fully aware of the Security requirements for any Business IT strategy, we can ensure any cloud migration/transition your business undertakes will be done safely. If you haven’t yet embraced the Cloud, it’s high time you considered it. We have years of experience in bringing together the best of the best in terms of file storage, management and end-user applications to give your business the security and agility it needs to cope with the unseen potholes of modern commerce. We’re always happy to spend time with you to find ways to improve your IT structures and add greater flexibility and value to your business. [Book a chat ](https://www.systems-integration.co.uk/contact-systems-integration/)with us and find out how the Systems Integration and the Cloud can help YOUR business thrive instead of falter during the next 6 months… ![author avatar](https://secure.gravatar.com/avatar/62dd3e6dbb2082a5bf24b806e5ac560204f249e17650aeb71c567e2bff54aaae?s=300&d=mm&r=g) admin [See Full Bio](https://www.systems-integration.co.uk/author/admin/) **Categories:** Systems Integration **Tags:** Cloud computing, IT Support, WFH --- ### [Are you prepared for another lockdown?](https://www.systems-integration.co.uk/are-you-prepared-for-another-lockdown/) **Published:** October 23, 2020 **Author:** admin **Excerpt:** A checklist for any businesses wanting to let their team WFH in Swindon **Content:** With the current Covid crises, Lockdown in place & the threat of different tiers of restriction being enforced once this is over, you may want to look at your setup with regards to home working for your staff. A lot of businesses may have already know what to do and may have already done this, but there are still a few out there that may not be as prepared. A couple of months ago we did let you know how we could help you ensure your team are all set to WFH and are prepared to start remote working. But for those that didn’t catch that, and are now evaluating how they can be prepared in case there is a local lockdown in the Swindon and Wiltshire area, here is a checklist that you can use to make sure you are ready… ### Room The efficiency of personal workspaces at home. Are your employees making the most of your home workspaces by utilising laptop docks and larger screens? Do your employees have the correct chairs and desks? The last thing you want is one of your employees to come back to work with a strained neck or back due to them not sitting in the correct position. ### Privacy Are headsets and webcams needed for web calls? Does your team have this equipment? After all, you do not want them making calls to clients whilst the TV can be heard in the background and they struggle to communicate. ### Is data accessible Can your home workers access business files and data securely? And if so, do you have a secure VPN? Security & Privacy Policy Have you updated your business’ computer security policy for home worker computers (BYOD)? And if you have an up to date policy, are you sure that your empoyees know what is in it? ### Enough IT Equipment Do you have enough business computers and monitors available for your team to work from home? If you do not, do not worry as this is where Systems Integration can help with our IT support contracts. We can help and provide you with the latest equipment for short periods at a fraction of the price of purchasing new. ### Home support Can your tech support actually help your team remotely. Problems do not stop for your team just because they are working from home. You need to ensure that you have IT systems in place that allow full access. ### Phones Can your home users still access the work phone lines remotely? Do your home workers have good internet service at home to support their needs? If you want to ensure that your team is ready for home working or are wanting to improve your current home working structure, please feel free to get in touch and let us see how we can ensure that your team’s transition from the office is as smooth as possible. ![author avatar](https://secure.gravatar.com/avatar/62dd3e6dbb2082a5bf24b806e5ac560204f249e17650aeb71c567e2bff54aaae?s=300&d=mm&r=g) admin [See Full Bio](https://www.systems-integration.co.uk/author/admin/) **Categories:** Systems Integration **Tags:** Cloud IT support, IT Security, Local IT Support, Remote Business IT Support Swindon, Secure Cloud Networks --- ### [Are You IT Safe](https://www.systems-integration.co.uk/are-you-it-safe/) **Published:** August 31, 2020 **Author:** admin **Excerpt:** We all know that Swindon is a hub for new businesses and at Systems Integration we are fully aware of the initial issues that many of these new businesses face and are often unaware. What with getting your brand seen, securing new clients and building a reliable and solid team, many often overlook some of the basics such as IT security and awareness. **Content:** We all know that Swindon is a hub for new businesses and at Systems Integration we are fully aware of the initial issues that many of these new businesses face and are often unaware. What with getting your brand seen, securing new clients and building a reliable and solid team, many often overlook some of the basics such as IT security and awareness. Nearly 50% of UK businesses experienced some form of a cyberattack in 2019-2020, and more than 60% of cybersecurity experts are concerned about data loss and leakage, among a range of other vectors. Obtianing data illegally is now a big business and the criminals and hackers are upping their game daily. If you are just starting up your business, are you aware of what level of security you will need to ensure your clients’ data and your business is safe? This month we give you some tips.. Firstly, never assume it is just big corporations that are prone to cybersecurity breaches. All business that store data are, from your sole trader with his accounts and that of clients to solicitors and recruitments agencies, all store customers and clients data of some form or another. As a new business, consider what risks you face if you suffer a cyberattack. - Downtime - Clients trust - Loss of future clients - and of couse expense. Thats right, not just the cost of getting a [IT professionals](https://www.systems-integration.co.uk/it-services/ "IT professional Services") to find the breach and fix it, but you can also be sued by your clients As they say, an ounce of prevention is better than a pound of cure, so here are some IT security tips and things your should look for when you are exploring your It security options. ### Initial Assessment In order to build your cyber defenses, you need someone to carefully evaluate your current situation. At System Integrtaion when we take you on as a IT partner, we evaluate your complete IT infrastructure for vulnerability, ranging from your users’ passwords to hardware settings and blocking legacy authentication. We are [Microsoft Partners](https://www.systems-integration.co.uk/microsoft-services-swindon/ "Microsoft Partners") and using industry-standard metrics like Microsoft’s Secure Score, we can compare how your business fares against industry standards, and we can let you know what steps are in hardening your security posture. This can also include simple task such as determining how tech-savvy your team are – - Do they know the best practices to prevent attacks in the first place? - We know that email is the main point of entry, but do they? If not we can provide training. ### Implementation of Controlled measures Once the weak points in your IT security have been identified, we look at how to remove them, such as ensuring all your data is using end-to-end encryption. Encryption ensures that if someone intercepts your data as it is being transmitted, they still won’t be able to read it. This kind of interception commonly happens over Wi-Fi, especially when public, open networks are available. It’s perfectly fine to have an open Wi-Fi network for your customers to use, but your other business actions should take place on a separate network using encryption. See our previous blog on secure Wi-Fi. Unfortuntely though there are some cases where encryption can’t protect you, which is why we also focus on one of the most common danger zones such as email. Did you know that over 65% of hackers and cyber criminals used phishing to invade their victims’ networks? **Phishing** is the act of using email to lure people into providing sensitive information. It is not uncommon for you employeess to recieve an email that appears to be an official Microsoft account asking for your Office 365 login information. If this is obtained the hackers can then the files in your compnaies cloud storage and pilfer your data. Phishing can be prevented by securing your email servers through your web host. Systems Integration can assist in implementing protocols such as Domain-based message authentication, report & conformance (DMARC); Domain Keys Identified Mail (DKIM); and Sender Policy Framework (SPF) standards. These security standards will help to identify phishing attacks and alert users before they even open the email. Advanced software can determine who in your organisation has access to data and what data they can access. It also can connect with [cloud services](https://www.systems-integration.co.uk/cloud-computing-swindon/ "cloud services by Systems Integration") such as Microsoft 365 to limit an individual’s access to sensitive information. For startups, this will actually make expansion easier as you’ll be able to add users more easily and prevent new employees from seeing too much. User access control ensures that the data is seen by the right people. Data governance and a robust secure posture need never get in the way of productivity and innovation. Then you are also in a position to further strengthen the validation of user logins by setting up two-factor authentication (where possible). This requires your users to input a second code that they receive on their phone or other device, ensuring that your computers aren’t being accessed by a hacker sat down on a pc miles or even continents away. What yourself and your team need to understand that most of the time it is not possible for these hackers and criminals to access your data unless they are invited i.e. your biggest threat is your employees, who probably will do this with have any malicious intent at all. If required Systems Integration can provide you with soem great tutorial and educational videos along with face to face tutition on how to prevent any of this happening. After all when you work with us, we are all one big team and we like to think that all players are premiership standard If you are a business that is just setting up and find all this to be a bit of a minefield feel free to get in touch with us. We pride ourselves on assiting new businesses and helping them grow. From IT support Contracts or services such as Microsoft experience/training, VOIP services, Disaster recovery or dats backup, we are here to help and offer advice. We all know that Swindon is a hub for new businesses and at Systems Integration we are fully aware of the initial issues that many of these new businesses face and are often unaware. What with getting your brand seen, securing new clients and building a reliable and solid team, many often overlook some of the basics such as IT security and awareness. Nearly 50% of UK businesses experienced some form of a cyberattack in 2019-2020, and more than 60% of cybersecurity experts are concerned about data loss and leakage, among a range of other vectors. Obtaining data illegally is now a big business and the criminals and hackers are upping their game daily. If you are just starting up your business, are you aware of what level of security you will need to ensure your clients’ data and your business is safe? This month we give you some tips.. ![author avatar](https://secure.gravatar.com/avatar/62dd3e6dbb2082a5bf24b806e5ac560204f249e17650aeb71c567e2bff54aaae?s=300&d=mm&r=g) admin [See Full Bio](https://www.systems-integration.co.uk/author/admin/) **Categories:** Systems Integration **Tags:** Business IT Support Swindon, Cloud IT support, IT Security, Local IT Support, Secure Cloud Networks --- ### [Zoom or Teams, which is the best?](https://www.systems-integration.co.uk/zoom-or-teams-which-is-the-best/) **Published:** July 26, 2020 **Author:** admin **Excerpt:** With the masses now all working distantly, organisations have settled on the choice to bring gatherings and collaboration into the cloud. Skype for Business was king of the hill and the top system for associations wanting to communicate remotely. But no more, they have lost their crown,and Microsoft is slowly but surely phasing it out, which leaves everyone now pondering which system to use. So we take a look and give you an insight into which is maybe the best cloud based system for your business. ​ **Content:** With the masses now all working distantly, organisations have settled on the choice to bring gatherings and collaboration into the cloud. Skype for Business was king of the hill and the top system for associations wanting to communicate remotely. But no more, they have lost their crown,and Microsoft is slowly but surely phasing it out, which leaves everyone now pondering which system to use. So we take a look and give you an insight into which is maybe the best cloud based system for your business. ​ Currently, there are two main contenders for crown of cloud based systems. Yes, when it comes to video conferences and team collaboration, the big players are Microsoft Teams and Zoom. With the recent Covid pandemic restricting so many employees to their homes, these tools have become popular with businesses of all sizes. But, when it comes to determining which one is best for your and your business you need to assess them both. #### Microsoft teams can help you with: - Chats - File sharing - Calls - Screen sharing The beauty with Teams is that it is part of Microsoft’s Office 365 platform. Teams easily integrates with Microsoft apps such as Word, Excel, PowerPoint and more. Teams makes it easy to collaborate with team members, partners and clients in any location around the globe. Not only can you hold video calls, but a team can work together live in real time on documents and projects. With Microsoft Teams, you can have up to 250 people in one meeting! There is obviously a payment involved if you want more scope, but if your company (like most) already has an Office 365 subscription, then you already have access to Microsoft Teams and will probably have access to all it’s perks Zoom has become the leader when it comes to video communications. As with Teams, Zoom is a highly popular communication tool for large and small businesses alike, along with being a favourite for individuals, too. #### The tool provides a cloud solution for: - Video and audio conferences - Team collaboration - Chat - Webinars In recent months, Zoom has actually become more famous for the “Zoom-bombing.” that has been occurring. They do say the best form of publicity os scandal, and in Zooms case, this appears to be true. However, the company has quickly reacted to these issues and has added additional security features. The other good thing that we like about Zoom, is it’s simplicity, and the free version is often more than suitable for a lot of smaller businesses ## So which is the best and most suitable for you? oth Teams and Zoom allow you to video call, conference call, hold online meetings, collaborate, chat, call, share files and more. The only real difference is that Teams is part of the Microsoft platform. This is great when you want to share files that are also made up in one of the Office 365 many tools, but as you can screen share on both and as you can easily email someone a file, this does not make it more a clear winner over Zoom. When it comes to features, as mentioned Zoom is more user friendly. Plus, there’s no need to make the move from Skype for Business, Microsoft’s legacy meeting app. Then there is the UI ( user Interface) Zoom is complimented for being user friendly, teams do not often receive this compliment. If you already have a Microsoft account, you are probably used to how the systems work and Teams would not cause you much difficulty and as stated, if your business is already using Microsoft, it may not cost you anything as it will be part of your package. Both Microsoft Teams and Zoom offer room environments. For instance, each tool allows you to create a meeting and then have “breakout rooms” that allow a team to be in one meeting but have separate discussions in various breakout rooms. This is proving to be highly popular with teachers and learners as it allows them to disband the students for breakout sessions and collaborate. It is slos worth noting that on the free version of Zoom, you can have up to 50 separate breakout rooms! If you are going to be selecting your platform, purely based on expense then the pricing could be the key. Zoom and Teams each offer free versions of their tools, and both offer additional features with their paid plans. Zoom’s free version allows for up to 100 participants for meetings; however, the free version of the app only allows for 40 minutes on group meetings. This can be a problem if your meeting needs last longer. When the meeting’s cut after the 40-minute limit, then each participant must rejoin the meeting. Having said that, Zoom does allow for unlimited meetings between two people, and they provide online support and more. Microsoft Team’s free version only allows for limited chats, collaboration, productivity tools, meetings, calls and security. There are also no administration tools in Teams and the tool doesn’t offer access to Microsoft support. Actual plans are based on number of users ranging from around £10 per user on Teams and £11.99 on Zoom, neither require long term commitments though If you want ease of use and can handle the holding calls and getting them completed within the 40 minutes, Zoom is a clear winner. But, Teams is there and easy if you already have the [Microsoft package](https://www.systems-integration.co.uk/microsoft-services-swindon/ "Microsoft packages we provide"). It may take a little longer to get used to navigating but if it costs your business no more, then it is a winner. At Systems-Integration, we have experience with all systems cloud based here to advise your business on which can help you maintain efficiency during these difficult times. please feel free to get in touch if you want any advice ![author avatar](https://secure.gravatar.com/avatar/62dd3e6dbb2082a5bf24b806e5ac560204f249e17650aeb71c567e2bff54aaae?s=300&d=mm&r=g) admin [See Full Bio](https://www.systems-integration.co.uk/author/admin/) **Categories:** Systems Integration **Tags:** Business IT Support Swindon, Cloud, Local IT Support, MS Teams IT Support, Remote IT support, Remote Working, Zoom v Teams --- ### [Why should your SME have an IT Business Continuity plan?](https://www.systems-integration.co.uk/why-should-your-sme-have-an-it-business-continuity-plan/) **Published:** June 27, 2020 **Author:** admin **Excerpt:** If nothing else, the one thing that the COVID Epidemic has taught us is, that you can never take things for granted. And this rule still applies to business that have not been affected by the recent pandemic. ​Multiple things can disrupt the operations of small - to medium-sized businesses (SMEs), such as, well..Epidemics that result in lack of staff, natural disasters or cyber attacks. **Content:** If nothing else, the one thing that the COVID Epidemic has taught us is, that you can never take things for granted. And this rule still applies to business that have not been affected by the recent pandemic. ​Multiple things can disrupt the operations of small – to medium-sized businesses (SMEs), such as, well..Epidemics that result in lack of staff, natural disasters or cyber attacks. Any of these events can have major impact to your business, resulting in lost revenue, or in some extreme cases, business closure. This can be avoided however if you think ahead and have the foreseight to be prepared for the unthinkable. But…having a concrete business continuity plan (BCP) in place will help your business recover quickly after a disaster. What is a Business Continuity plan (BCP)? A BCP is a predefined set of protocols on how your business should respond in the event of an emergency or natural disaster. It contains contingency plans for every aspect of your organisation, including but not limited too, IT systems and support, human resources, assets, and business processes. Knowing the Key threats to your business continuity Various types of threats can affect SMEs such as: Natural disasters – These are natural phenomena – For those that live in more tropical climates than Swindon and Wiltshire, these can include Earthquakes & widfires, but for our audience we will stick with the more realistic such as storms, flooding and building infrastructure damage. Man-made disasters – These include cyberattacks/malware, intentional sabotage, and human negligence. Equipment and utility failures – These include unexpected power failure, internet downtime, and disruption of communication services. How to build an effective BCP If your organisation does not have a BCP in place, now is a good time to put one together. These steps will help you formulate an effective BCP that will ensure that should a disater strike your business keeps running throughout the crises.. – 1 Business impact analysis (BIA) A BIA will help you determine how a disruption can affect your company’s current functions and processes, such as personnel, equipment, technology, and physical infrastructure. This step will help you calculate the potential financial and operational loss from each function and process affected. – 2 Recovery options If disaster strikes, who and what will you need to get back on your feet? This step will help you identify key resources essential to returning your business to minimum operational levels. Some recovery options you can take include letting employees work from home or operating from a secondary location. – 3 Plan development This step involves identifying and assembling your company’s continuity team, which will be responsible for developing and implementing your BCP. Knowing who has what responibilities before hand will pay dividends in removing stress at the time of a disaster – 4 Testing and training Once your BCP is in place, your continuity team needs to perform regular tests to identify gaps and make necessary changes to ensure the plan’s effectiveness. They also need to conduct regular training for your employees so everyone knows their respective roles when a disaster strikes. Do not do what many business do, do not put a team in place and never let the, practise their skills. After all, you do not put a fire alarm in place and never test it.. Think of your BCP as your business fire alarm. Having a fool proof BCP is a great way to ensure your business can quickly bounce back after a major business disaster. If you’re thinking about creating a BCP for your company but don’t know where to start, please get in touch with us today. We have excellent disaster recovery packages that we can provide for your IT system and we can tell you about any other potential areas of fragility that may be present within your IT infrastructure. ![author avatar](https://secure.gravatar.com/avatar/62dd3e6dbb2082a5bf24b806e5ac560204f249e17650aeb71c567e2bff54aaae?s=300&d=mm&r=g) admin [See Full Bio](https://www.systems-integration.co.uk/author/admin/) **Categories:** Systems Integration **Tags:** Business IT Support Swindon, Cloud computing, Cloud Data, data security, IT Support Costs, Local IT Support, Remote IT support --- ### [Remote Working - the new norm](https://www.systems-integration.co.uk/remote-working-the-new-norm/) **Published:** March 24, 2020 **Author:** admin **Excerpt:** Last month we told you about the things you should not be doing when working from home, or remotely as it more commonly known. But it does now look as if working remotely is going to be the norm for many businesses. Even Facebook are now stating that they will be encouraging if not forcing some of their employees to work from their home in the future. So, this month we are letting you, as Employers or managers know what you should be doing if you have teams that are spread far and wide. **Content:** Last month we told you about the things you should not be doing when working from home, or remotely as it more commonly known. But it does now look as if working remotely is going to be the norm for many businesses. Even Facebook are now stating that they will be encouraging if not forcing some of their employees to work from their home in the future. So, this month we are letting you, as Employers or managers know what you should be doing if you have teams that are spread far and wide. Whether it Zoom, Microsoft Teams, Skype or even good old phone, you should always make a point of keeping in touch with your team on a regular basis. Make sure you contact your team every day, whether you have a stand-up-type call at the start of the day or more informal chats through the day. If we go an entire day without seeing or talking to our team, we can begin to feel disconnected and isolated. If everyone is working on solo projects, try and encourage them to join up when they are on a break, make it seem like a normal day, they can just chat informally and maybe feel not so isolated. If you have Zoom or Microsoft teams, make use of the video function. We know that sometimes it may be nice to sit in your pants all day and not do your hair, but you do not want this to be the usual day to day life working remotely scenario. If people are encouraged to use the cams and be seen, it will help them get into a routine, plus during meetings, as we all know, it is far easier to read a person’s facial reactions and convey your sentiment if you’re able to see each other. If you’re worried about the messy the wallpaper in the background not being modern or the picture on the wall, looking out of place, use the magic background blur button on Microsoft teams or the background change function on Zoom. this was you know that all focus is on you. Even if you are working remotely, you need to ensure that yourself and your team are focused and available. Even if you think you look available and online, as you can with them, your colleagues will be able to tell if you’re not as focused or productive as usual. That said, we’re all more productive when we take regular breaks and this is even more important when working from home. If you’re taking a break, let your team know by setting a message in your status to let them know when you’ll be back online. That way you and your team know that it is your time to focus on other thing and need that away time. Make sure your team members have everything they need – Can they access folders/files that they need? Have they got Microsoft Teams for conference calls, instant messaging, collaborating and sharing documents? Do they need Microsoft Planner for organising and managing our productivity? If they do need these tools you need to ensure they know how to use them and are familiar with them. This could come in the form of cloud-based solutions like Office 365 and Microsoft Teams, or using a VPN to access your on-premise business-critical systems. As ever Systems Integration are here to support you with your IT requirements, whether its installation of a new software, advice on the best and most suitable hardware for remote working or even help with your remote working model? With 40% of our current clients suddenly finding themselves working remotely, we know a thing or two about setting up a remote working model that works for everyone. If you need support in setting up a successful remote working model, get in touch with our experts today. ![author avatar](https://secure.gravatar.com/avatar/62dd3e6dbb2082a5bf24b806e5ac560204f249e17650aeb71c567e2bff54aaae?s=300&d=mm&r=g) admin [See Full Bio](https://www.systems-integration.co.uk/author/admin/) **Categories:** Systems Integration **Tags:** Business IT Support, Cloud computing, Cloud Data, data security, Disaster Recovery, IT Support Costs, Remote IT support, WFH --- ### [Working from home? Things not to do](https://www.systems-integration.co.uk/working-from-home-things-not-to-do/) **Published:** April 26, 2020 **Author:** admin **Excerpt:** In the last few months, the 'working from home' scenario has become quite common, and it is probably safe to say that it will be the norm for many of for the next few months at least. **Content:** In the last few months, the ‘working from home’ scenario has become quite common, and it is probably safe to say that it will be the norm for many of for the next few months at least. For some, it may have taken a bit of adjusting; others perhaps always had a home office arrangement. Either way, under the current circumstances and with cyber criminals taking full advantage at the moment, we wanted to highlight some of the vulnerabilities home working can expose, not just for your employees but for your systems that they may be accessing whilst working remotely. These are the most common bad practises that are happening more now than ever before. ## PASSWORD PROTECTION For work meetings and for keeping in touch with people for sheer sanity during the current lockdown period, you may have downloaded applications such as Zoom or Houseparty. These apps are great in their function and keeping us connected but their security has been brought into question. Especially with Zoom recently as it has been shown that although this is a great app, it’s security hasn’t quite been up to scratch It’s essential you protect your data by making sure your key business applications, such as Gmail and Office 365, use complex passwords unique to these applications only. Where possible, you should also consider 2-factor authentication: You can never be too protected. You have to remember that if anyone gets hold of your Google account access, you can be in a world of pain – all it takes is the search ‘[https://passwords.google.com/](https://passwords.google.com/?pli=1)‘ and they will suddenly have access to all the passwords you have saved on the many sites you use. 2-factor authentication is not just a nice to have, but is really a necessity. ## EQUIPMENT THAT HAS SEEN BETTER DAYS Many businesses have been struggling to acquire a sufficient number of laptops to allow all of their team to work at home. However, the worst thing you can do is reach for that dusty old laptop packed away in the loft. Old equipment runs old operating systems. End-of-life systems like Windows-7, are no longer supported with security updates, leaving them wide open with loopholes hackers can easily exploit. Plugging in a Windows-7 PC or laptop at home and connecting via a VPN, is the same as plugging it in directly onsite, posing a huge risk to your entire business network. ensure your employees do not do it. Safer or better to invest in up to date kit than take the risk. ## ANTI VIRUS SOFTWARE You will probably find that on a day-to-day home PC, the security installed is great for the odd bit of surfing or Ebay browsing, but is often substandard for business use. If you or any of your team are using personal PCs or laptops whilst working from home, it’s important to understand that any connecting device that is not running sufficient anti-virus software, is a weak link in your network security. Ensure your team know the risks involved, flipping from a potentially unsecure site to one of your business systems on the same browser is all that is needed to give you an almighty headache and explaining to clients. Hackers and virus’s are clever and this lockdown and WFH situation is giving them ample time to practise their skills. ## UNPATCHED USERS Much like the anti-virus weakness, unpatched home working equipment poses a huge cyber security risk. If an unpatched user is compromised, dangerous malware or ransomware could spread like wildfire through your business, encrypting all your data and rendering it useless. Make sure your patch management solution covers all remote clients and prompt your team to have their automatic updates on. Familiarise yourself with the common cyber threats to look out for during the COVID-19 pandemic, such as Smishing (Dodgy texts) and Phishing (Email Scams) ## FIREWALLS If your business doesn’t operate fully [cloud-based systems](https://www.systems-integration.co.uk/cloud-computing-swindon/ "cloud-based IT systems") and you and your team members are connecting using a Virtual Private Network (VPN) instead, your need to ensure your firewall needs is A+. Non-industry-leaders can provide solutions but these often cut-corners on your security. Ensure your firewall is up to the job of offering high levels of encryption between home connections and your head office – you can’t afford to compromise. At Systems Integration we have the knowledge of the level of security that is needed to run these systems, so please feel free to ask for advice. At Systems Integration we offer more than just IT Support, but we are committed to helping our current and future clients be aware of the risks when it comes to tasks such as working from home. So if you or your business have any concerns in these troubling times, please get in touch and ask – we are more than happy to help. ![author avatar](https://secure.gravatar.com/avatar/62dd3e6dbb2082a5bf24b806e5ac560204f249e17650aeb71c567e2bff54aaae?s=300&d=mm&r=g) admin [See Full Bio](https://www.systems-integration.co.uk/author/admin/) **Categories:** Systems Integration **Tags:** Business IT Support, Cloud computing, Cloud Data, data security, Disaster Recovery, IT Support Costs, Remote IT support, Swindon IT Support --- ### [Business As Normal](https://www.systems-integration.co.uk/business-as-normal/) **Published:** March 28, 2020 **Author:** admin **Excerpt:** We understand that the IT support we provide to our customers is vital to to enabling them to keep running and providing a service. As one of Swindon and Wiltshire's leading IT services providers we have tens of organisations depending on our ability to provide a reliable and uninterrupted service, even more so, during through these difficult times. So, in light of the recent developments around Coronavirus (COVID-19), we would like to share with you the measures we are taking to ensure we continue to provide the services our customers need during the difficult time ahead. **Content:** We understand that the IT support we provide to our customers is vital to to enabling them to keep running and providing a service. As one of Swindon and Wiltshire’s leading IT services providers we have tens of organisations depending on our ability to provide a reliable and uninterrupted service, even more so, during through these difficult times. So, in light of the recent developments around Coronavirus (COVID-19), we would like to share with you the measures we are taking to ensure we continue to provide the services our customers need during the difficult time ahead. For [System Integration](https://www.systems-integration.co.uk/about/) we are pleased to let you know it is business as usual…If our office needs to be shut to ensure social distancing measures are adhered to, it is not an issue, as all our technicians have the equipment available to sure they can assist you from their homes remotely. We already have tried and tested [Disaster Recovery](https://www.systems-integration.co.uk/disaster-recovery-swindon/) plans in place to ensure service continuity in challenging times and now that major developments have taken place with the Coronavirus lockdown we implementing those plans. Due to the nature of our business, a small number of staff will still be able to operate in the field for emergencies but as the majority of our IT infrastructure is cloud based this allows our team to work from anywhere. ## How we ensure that our customers IT support is maintained: 1. Any enquiries submitted by new or existing clients that we recieve through the website will be responded to within 2 hrs. 2. All our helpdesk Technicians have access to ‘softphones’ and headsets which are installed on home computers, and connected to our cloud telephone system. This will ensure our support staff can continue to answer enquiries via phone as per usual. 3. Our sales and account managers, although often field based, already have company provided mobile telephones allowing existing and new clients to contact them wherever they are, we can also forward telephone calls from our business telephone system to mobiles. 4. We already use cloud computers (Remote Desktop Protocol). All our technicians can logon to our cloud computer system from any location and access their desktop and all software they normally use on a daily basis. 5. Microsoft Teams or Zoom will be used internally so that our teams can communicate and work together as if they were sat next to you for collaboration and content sharing. 6. Site visits that are non prioity are now postponed, but where possible we will work with you remotely. 7. We will continue to go ahead with any customer meetings we did have via phone or video conference. 8. We are experts on remote working and understand that this may be new to some of our clients, so are technicians are on hand to answer any set up questions you may have and to give advice on what systems to use to ensure communication is manitained within your teams We will be regularly reviewing the government advice regarding COVID-19 and we remain committed to supporting you with the highest level of service. In the meantime if any of you have any concerns or questions then[ please do not hesitate to get in touch.](https://www.systems-integration.co.uk/contact-systems-integration/) Should you need any help or advice regarding remote working for your workforce, please contact us on ​01793 481981 or request a call back via our enquiry form. ![author avatar](https://secure.gravatar.com/avatar/62dd3e6dbb2082a5bf24b806e5ac560204f249e17650aeb71c567e2bff54aaae?s=300&d=mm&r=g) admin [See Full Bio](https://www.systems-integration.co.uk/author/admin/) **Categories:** Systems Integration **Tags:** Business IT Support, Cloud computing, Cloud Data, data security, Disaster Recovery, IT Support Costs, Swindon IT Support --- ### [Are you making the most of Office 365?](https://www.systems-integration.co.uk/are-you-making-the-most-of-office-365/) **Published:** February 22, 2020 **Author:** admin **Excerpt:** Office 365 is a software and cloud-based suite which when used correctly, can drive efficiency, increase productivity and encourage collaborative working in the business world. And even though it has been around since 2011, it is amazing to find how little our clients fully utilise all the tools that Office 365 provides. **Content:** Office 365 is a software and [cloud-based](https://www.systems-integration.co.uk/cloud-computing-swindon/ "cloud-based") suite which when used correctly, can drive efficiency, increase productivity and encourage collaborative working in the business world. And even though it has been around since 2011, it is amazing to find how little our clients fully utilise all the tools that Office 365 provides. ​Systems Integration have been Microsoft partners for over 15 years and although we have the experience to ensure that we maximise the system it”s potential (after all Office is far more than just Word and Excel), we wanted to ensure that all our clients are also aware of other Office Features that could assist you in maximising your efficiency. ## ​ Who needs paper when you have OneNote? Your paperless note pad. Not only is it eco-friendly, but it also brings formality and structure to your planning, meeting notes, to-do list, and anything else you would normally scribble on a Post-It note. This interactive tool allows you to type notes, deposit useful articles, and compile documents, but it is also a free-form canvas that allows you to highlight, draw and enter text. The tiered layout enables you to not only organise your notes by project or subject matter but also makes for a user-friendly system to share notes with others. And with apps for both iOS and Android, OneNote is your paperless, modern-day Filofax that can go anywhere with you. ## Missing Facebook, then use Yammer The perfect social platform for businesses allowing you to share company news, employee achievements, general workplace policies, and useful information for staff, Yammer is your business secure social network only accessible by those with an approved email address. Yammer can also have a great positive effect on team morale especially in larger organisation environments; news and announcements can be shared easily across sites and even with off-site employees, praise and gratitude can be aired widely, and external news such as traffic incidents that may affect staffs’ journeys can be shared. ## Avoid Emails and chat direct with Teams This is the WhatsApp of the business World. An instant messaging tool that allows you to reduce the number of internal emails you send and receive and get quick answers to quick questions. In our experience, it enables more efficient working and is a great collaborative working tool. But more than just an instant messaging tool, Teams offers audio and video conferencing calling which will fill the gap as we say goodbye to Skype For Business. It also offers file sharing and live editing among colleagues, and even the ability to integrate additional apps for project management, analytics, staff training, and more! ## Allow everyone access with SharePoint A file hosting application that allows documents to be saved centrally for all to access. Files can also be edited in location and alerts set up to notify anyone who needs to know when an amendment is made. The idea is much that of a shared drive except SharePoint can be accessed remotely, doesn’t require space on your network and is generally superior in the features it offers. ## Turn data ainto opportunities with Power BI Collating facts and figures from unrelated data sources, from Excel spreadsheets to cloud-based analytic tools, Power BI has the ability to turn records of business performance stats into a coherent visual and interactive insight, that will inform and direct important business decisions and planning. And, of course, true to Microsoft’s passion for collaboration, your insights are structured into a digestible report that can then be shared with your teams and colleagues. ## At Systems Integration we offer far more than just IT support At Systems Integration, we’re about more than just resolving your IT issues and installing new hardware; we’re here to guide, advise and train our clients to make sure you’re getting the most from your tech, so if you’re running Office 365, make sure you’re using it to its full potential; get in touch and arrange for one of our technicians to pop around and show you the ropes. ![author avatar](https://secure.gravatar.com/avatar/62dd3e6dbb2082a5bf24b806e5ac560204f249e17650aeb71c567e2bff54aaae?s=300&d=mm&r=g) admin [See Full Bio](https://www.systems-integration.co.uk/author/admin/) **Categories:** Systems Integration **Tags:** Business IT Support, Cloud computing, Cloud Data, Microsoft Products, Office 365, Swindon IT Support --- ### [Cut Your IT Costs](https://www.systems-integration.co.uk/cut-your-it-costs/) **Published:** January 22, 2020 **Author:** admin **Excerpt:** Is your business running on a budget and are you looking to reduce costs? If so here are some areas of your IT infrastructure which you can potentially save without affecting service. This month we highlight that IT expenses may not be as fixed as you think and we take a look at the areas where you might reduce costs. **Content:** Is your business running on a budget and are you looking to reduce costs? If so here are some areas of your IT infrastructure which you can potentially save without affecting service. This month we highlight that IT expenses may not be as fixed as you think and we take a look at the areas where you might reduce costs. ## ​#1 Software Does your business use various softwares such as Microsoft Office or Adobe Photoshop. If so, you will probably be paying for a license, if that is the case look at reviewing these software agreements, you can often find cost savings: - You may be able to renegotiate a subscription if the provider wants to move you onto to a new offering. - You may find that you are paying for software that your employees are no longer using much. Maybe you can reduce or remove it. - Perhaps the pricing has changed, and there are now better plan options available. - See what substitutes there are on the market in the course of a year, numerous new softwares appear, each increasing the monopoly that was previously restricted to the big brand. ## \#2 Hardware Your current hardware may be underused, need refreshing, or have lost productivity. Look for opportunities to run applications on less expensive devices, or link together several computers to replace expensive server equipment. Standardising platforms can also significantly reduce IT costs while providing consistency. It is also known that older equipment can actually hinder productivity – if an extra £300 spent now saves your technicians 3 – 4 weeks across the year, then it will be money well spent. Alternatively, if you are using [managed IT services](https://www.systems-integration.co.uk/it-services/it-support-contracts/ "managed IT services Swindon") from firms such as ourselves, whay don’t you ask for an audit and see what new equipment is on the market, quite often you will find newer models available at the existing price of your current equipment. ## \#3 Cloud Computing One way to cut IT infrastructure costs is to [move to the cloud](https://www.systems-integration.co.uk/cloud-computing-swindon/ "move to the cloud"). You may be able to run software on the cloud for a fraction of the cost. Moving data backup to the cloud to replace an on-premises server can also cut costs, not to mention the utility savings from not having to power the replaced components. - Even if you’re already in the cloud, you can explore whether you are on the best available plan for you and consider: - Are you paying for more storage or resources than you need? - Are you taking full advantage of mobility and scalability features? - Are you duplicating on-premise and cloud-based services? ## \#4 Internet Services Your employees need to be online; you’re not going to cut out internet services. However, you may be able to control costs: Should you buy modems or routers instead of renting them from your provider? - Consider the internet speed in your plan. Do you need that level of service? - Do you knwo your internet speed? Is slow internet speed costing your company money when, in fact, you’ll be more efficient with an upgrade? - Are you able to bundle services to find cost savings? - Are you in a position to renegotiate your plan? or are there cheaper options available? ​ ## \#5 IT Staff and Services Employing an IT department can eb very costly. You can never get one technician, after all what happens during holiday times, do you simply stop? Then there are pensions and NI contributions to consider on top of the salary. But you can avoid infrastructure costs and the hiring expenses onsite by outsourcing. Often your business can pay a set monthly fee or go on a pay-per-use model to gain services such as: - IT help desk support - security - disaster recovery - backup Currently Systems-Integration offer all these services and more as part of our many [tailor made IT support Plans](https://www.systems-integration.co.uk/it-services/it-support-contracts/ "tailor made IT support Plans") ## \#6 Utilities Don’t overlook the costs involved in powering your IT components. Review your utility bills to identify trends. Can you save money by turning off equipment? Is there a better plan available with a competing service? Should you renegotiate the terms of your existing plan? ## Time for a Technology Audit Ultimately, the best way to identify specific areas to cut your IT budget is a [technology audit](https://www.systems-integration.co.uk/it-systems-audit-advice/ "technology audit"). Your IT needs are always changing, and the technology evolves, too. Many businesses add expensive components or systems with “room to grow.” New tools get added on as needs arise. Your use of certain technologies may expand or shrink. An IT expert can provide an overview of all the software and services you use, and of bills related to your IT budget to find areas to streamline or cut altogether. It may seem counterintuitive to pay money in an attempt to save money. However, an outsider’s perspective can provide fresh insight into the “way things have always been done” and help you see new opportunities for consolidation. Let Systems Integration help you meet your financial goals. Contact us today ![author avatar](https://secure.gravatar.com/avatar/62dd3e6dbb2082a5bf24b806e5ac560204f249e17650aeb71c567e2bff54aaae?s=300&d=mm&r=g) admin [See Full Bio](https://www.systems-integration.co.uk/author/admin/) **Categories:** Systems Integration **Tags:** Business IT Support, Cloud computing, Cloud Data, data security, Disaster Recovery, IT Support Costs, Swindon IT Support --- ### [Shopping Safely Online](https://www.systems-integration.co.uk/shopping-safely-online/) **Published:** December 28, 2019 **Author:** admin **Excerpt:** Now that Christmas is out the way, you may be planning on doing some online shopping in the New year sales. But can you be sure that what you are being us genuine and where you are buying from is legit? With online shopping fraud peeking over the Xmas period with 15,000 victims losing +£10 million being stolen or lost in the UK alone, you do need to ensure that when you are taking the online plunge, you do it with care. To try and ensure you stay safe when you shop online, we have compiled a quick list of shop safely tips for our customers. **Content:** Now that Christmas is out the way, you may be planning on doing some online shopping in the New year sales. But can you be sure that what you are being us genuine and where you are buying from is legit? With online shopping fraud peeking over the Xmas period with 15,000 victims losing +£10 million being stolen or lost in the UK alone, you do need to ensure that when you are taking the online plunge, you do it with care. To try and ensure you stay safe when you shop online, we have compiled a quick list of shop safely tips for our customers. ## shop safely tips - Firstly, and most importantly, prior to using any online portal that asks for your bank details, ensure it has secure payment pages. Secure pages are identified with the ‘https’ and the padlock symbol at the start of the web address. Now, what some people do not realise is that any site now matter how reputable, could have recently added an app or widget, that is not secure. If this is the case the https and padlock will be missing, so always check, even if you have used the site before. - What the ‘https’ does, is secure your connection, unfortunately it does not protect who you choose to connect too, so even though we have highlighted that you should always check whoever you connect too, it is always advisable to use the reputable retailers. A TV on johnsmiths.org may seem like a great deal and be £100s of less than the asking price on Curry’s, but there is probably a reason for that… - Where you make a purchase can also make a difference, never use public wifi. There are people out there can access a wifi’s history and if your card details are on there, they will find them. - Use the right payment method – When using Ebay, use Paypal and wherever possible use a credit card to make payment as opposed to debit card. Credit cards offer greater security and if someone ever cracks your debit card details, they can then access your bank, which will hold all sorts of treasures for a hacker. - Social media is now the in thing for hackers, if you se an advert for something that is to good to be true, it probably is. Always do as much research as you can if you plan on buying something from an advert that you have seen online. Funnily enough this happens more with fake sites being made to sell small things cheaply. Why? Because people tend to not worry about or chase up a lost £5. For the fraudsters that are selling 1000’s of these things online at £5 but never sending them, this is an easy buck. - Simple things that you hear all the time like; always have different passwords and never ever, ever enter your PIN online are some of the wisest words spoken. If someone accesses one of your cards, if they can access them all, it will be a nightmare. We are sure that these simple tips are nothing new to our clever clients, but we just want to make sure that you people never have to deal with the hassles of changing bank details or chasing money, because of a simple oversight. From the Systems integration team, we hope you have all had a great Christmas and hope you enjoy shopping in the New year sales on line safely. ​ ![author avatar](https://secure.gravatar.com/avatar/62dd3e6dbb2082a5bf24b806e5ac560204f249e17650aeb71c567e2bff54aaae?s=300&d=mm&r=g) admin [See Full Bio](https://www.systems-integration.co.uk/author/admin/) **Categories:** Systems Integration **Tags:** Business IT Support, Cloud computing, Cloud Data, data security, Disaster Recovery, malware, Safety on line, Swindon IT Support, viruses --- ### [Fancy Increasing online productivity](https://www.systems-integration.co.uk/fancy-increasing-online-productivity/) **Published:** November 23, 2019 **Author:** admin **Excerpt:** Are you always working on spreadsheets? Is Excel the bane of your life but at the same time a necessary evil? If you are one of the many office workers that has just read the first two lines and are now sat looking at this shaking your head in acknowledgement, we empathise. Not only is minimising and maximising your screen to transfer data from one spreadsheet to another, an arduous task, but it is so counterproductive and soul destroying that it has been proven to be a contributor to office in-efficiency. **Content:** ## Are you always working on spreadsheets? Is Excel the bane of your life but at the same time a necessary evil? If you are one of the many office workers that has just read the first two lines and are now sat looking at this shaking your head in acknowledgement, we empathise. Not only is minimising and maximising your screen to transfer data from one spreadsheet to another, an arduous task, but it is so counterproductive and soul destroying that it has been proven to be a contributor to office in-efficiency. So how can you overcome this – the answer, dual monitors. Yes that’s right, you have to spend money to save money. Recently the New York times did an study of office ergonomics and dynamics trying to see what can be done to assist with productivity and relieve stress in the workplace, it was found that workers that had a dual screen set up in their workspace actually upped their productivity by 20-30%! Now you may be working for a business that does not like spending the money and when you inform your boss if this, they may simply say, minimise what you are working on and half your current screen… Although this will allow you to work on two spreadsheets at once, it does not give you the screen real estate you need to get things completed efficiently. Imagine you are using one screen and you are doing online research, you may be required to compare data across multiple sites, having multiple tabs open at one time, we all know how quickly the space gets used up, and we all know how confusing it can be if you are then wanting to transfer said data onto another spreadsheet, yes minimise, maximise, oops lost it…. ### So, can Two Monitors really increase productivity? Depends on the work you are required to do; say for example you are completing; - Data entry - Excel - Emailing - Working with large spreadsheets - Online chatting such as Skype - Graphic design ### Having more than one monitors will allow you too: - Compare documents side by side - Switch seamlessly between apps or even have two or more open at once: - Graphic design projects: you may need to review two versions of an image to run a comparison. You can also view the image on one screen while making edits on the other. - Keep chats open as you work without having the screen pop in front of the work you are doing. - With an auxiliary monitor, text and images will be larger and easier to work with, which will assist in reducing eye strain. ### ​ Is it hard to set up a dual monitor configuration? In a word no, but you do need to ensure that prior to spending your money on a second screen you do need to… 1). Check to see what type of video input port on your device. Laptops usually have these on the sides, while laptops have these ports on the back. 2). There are different types of video input ports and these vary across devices, with variations in shape and size. Make sure you know which type of port your computer has, as it will be necessary to match the port to the second monitor’s type of input plug. The most common video ports include: - HDMI - Min-VGA - VGA - DisplayPort - DVI-D - Mini HDMI - DVI-I - Micro HDMI - Mini DisplayPort, Thunderbolt - USB Type-C, Thunderbolt 3). Make sure the cable matches: again, make sure the cable has the correct plug/pins that will fit your device. Some monitors are plug & play, making them easy to install. However, you may need to buy an adapter to fit your computer’s port or the monitor’s plug. 4). Connect it all together: once you are sure the monitor’s plug/pins fit your device’s port, and/or you have the proper adapter to connect the second monitor to the computer, then you’re ready to put it all together. Connect one end of the cable to the monitor, and then connect the other end of the cable to the computer. 5). Turn the monitor on: now you’re ready to go—turn the monitor on and make sure everything’s working! If you believe that a dual screen set up would benefit your or your employees and are thinking it is just too much of an outlay or too much hassle then do not. At Systems Integration we have great deals on office IT hardware and if you call on us to assist we even have the engineers that come to your place of work and set everything up. Interested? Get in touch and take the first step in increasing your office productivity ![author avatar](https://secure.gravatar.com/avatar/62dd3e6dbb2082a5bf24b806e5ac560204f249e17650aeb71c567e2bff54aaae?s=300&d=mm&r=g) admin [See Full Bio](https://www.systems-integration.co.uk/author/admin/) **Categories:** Systems Integration **Tags:** Business IT Support, Cloud computing, Cloud Data, Microsoft Products, Office 365, Swindon IT Support --- ### [Office 365 Perks and Pitfalls](https://www.systems-integration.co.uk/office-365-perks-and-pitfalls/) **Published:** October 19, 2019 **Author:** admin **Excerpt:** Last month we talked about disaster recovery and data back up, this month we again highlight how important it is to have back up plans in place, even when you are using up to date cloud based systems such as Office 365. **Content:** Last month we talked about disaster recovery and data back up, this month we again highlight how important it is to have back up plans in place, even when you are using up to date cloud based systems such as [Office 365](https://www.systems-integration.co.uk/microsoft-services-swindon/ "Office 365 Services"). Let’s face it, Cloud based Office 365 is a fantastic tool that has been around now for almost a decade now, but we still find many businesses are unaware of it and the advantages it can bring. The collaboration benefits are huge – No matter where you team are and no matter what device they are working on, your team can edit documents in real time. But, the downside is that your team also have the power to accidentally delete important files, form anywhere on any of these devices. As good as Office 365 is, many businesses assume that Microsoft is backing up their files – This unfortunataly is not the case. ​Microsoft does protect your data but they work on a shared responsibility model with the following being user responsibility: - Data loss due to departing employees and deactivated accounts - Data loss due to malicious insiders/hacktivists deleting content - Any Data loss due to malware/ransomware - Recovery from prolonged outages - Long-term accidental deletion coverage with selective rollback In short, when human error/interference is involved, the burden is on you.to ensure your data is protected. And yes, this also includes misconfigured workflow and malicious damage including hackers and viruses. In other words, no back up in place = Goodbye important files and emails. Another common oversight by businesses, relates to access to files created by employees after their user accounts are closed. An active Office 365 license is required to access data. When employees leave, you can simply deactivate their account. However, if you do this without a backup you could inadvertently delete valuable company data as you would lose access to any files created by that employee. If you have no limit to your IT budget, you could simply continue paying licenses for terminated employees, but this is not a practical long-term solution. Alternatively a good back up system can save the data from users accounts before you delete them. ## How can Systems Integration help? We offer an affordable back up and recovery service to our IT Support customers across Swindon, Wiltshire and the South West. Our Experienced Engieers will work with you to find out what your business needs and tailor the solution to your requirements. With a well-managed back up system in place, you have peace of mind that you can quickly recover from any loss of data – be it accidental or malicious. Think we can help? get in touch with us today and we will get one of our technical consultants to give you and your business a free systems audit and show you how you can ensure data is never lost. ​ ![author avatar](https://secure.gravatar.com/avatar/62dd3e6dbb2082a5bf24b806e5ac560204f249e17650aeb71c567e2bff54aaae?s=300&d=mm&r=g) admin [See Full Bio](https://www.systems-integration.co.uk/author/admin/) **Categories:** Systems Integration **Tags:** Business IT Support, Cloud computing, Cloud Data, Microsoft Products, Office 365, Swindon IT Support --- ### [Disaster Recovery. Is it worth it?](https://www.systems-integration.co.uk/disaster-recovery-is-it-worth-it/) **Published:** September 15, 2019 **Author:** admin **Excerpt:** Accidents and bizarre events occur all the time, but for some unknown reason many businesses surprisingly don’t consider having an IT Disaster Recovery plan a neccesity, and if they do, only a minority fully believe it is successful. Infact according to a recent survey, only 35% of UK organisations have full confidence in their current disaster recovery strategies (Databarracks) **Content:** Accidents and bizarre events occur all the time, but for some unknown reason many businesses surprisingly don’t consider having an [IT Disaster Recovery plan](https://www.systems-integration.co.uk/disaster-recovery-swindon/ "IT Disaster Recovery plan") a neccesity, and if they do, only a minority fully believe it is successful. Infact according to a recent survey, only 35% of UK organisations have full confidence in their current disaster recovery strategies (Databarracks). If you are a business where a large portion of your operations rely on your systems and technology, it’s vital, that the worst possible scenarios are considered and prepared for. Yes, it may take some planning and a little investment, but in the long run it could really be the one plan that could prevent the downfall of your business. After all, would you want to have to go and apologise to clients that you lost their data, their invoices, their details, their clients etc etc Disruption to your business can be costly and IT downtime could have a real impact on your bottom line. According to many disaster recovery companies, the average business will lose in excess of £100k per hour of downtime on average. Can your business afford to take that risk? Besides, it’s not just financial loss you have to worry about. As mentioned above disruption to your day-to-day operations can also have a significant impact on your business’ reputation and customer satisfaction, giving your preying competitors the perfect chance to snatch away valuable opportunities. Without customers, you won’t have a business to run! ## Be prepared be protected When you think of disruption to your business, it may be natural disasters that could affect your physical office that come to mind. In the UK, we know all too well that bad weather and floods can cause chaos if you don’t have a plan in place for your staff to work remotely. However, it’s actually network outages and human error that account for 50% and 45% of downtime respectively. The fact is, regardless of industry, no business is immune to IT catastrophes. You could have the latest, most sophisticated defences in place on your systems and highly skilled staff that have been rigorously trained, but network outages and human error are harder to control. It only takes one human mistake or an internet connection failure that is out of your hands to send everything into chaos. **So, is a disaster recovery plan worthwhile? Yes… if you want to run a business effectively, disaster recovery is an essential you need to consider.** Disaster recovery goes hand-in-hand with business continuity so, when putting a plan together, you should utilise the knowledge of an experienced managed services provider like ourselves, who also specialises in Data backup and IT support. Taking this business-first approach means no stone will be left unturned when it comes to implementing your IT disaster recovery strategy across your organisation. It’s also important and reassuring for you to know you’re in capable hands after the implementation of your disaster recovery plan. Our team at System Integration are able to provide you with robust solutions that are always one step ahead of the ever-changing threats that could affect your business. By outsourcing your disaster recovery, you also get to benefit from our amazing IT team, who have a vast array of technical abilities and are committed to helping your business succeed. In summary, if you do not have a disaster recovery plan in place and you use IT, you are taking a risk and as much as we love having calls and enquiries from local Wiltshire businesses requiring our help, Disaster Rceovery is the one project that is avoidable and never easy to clean up after the fact. Get in touch with us and let us put your mind at ease… ​ ![author avatar](https://secure.gravatar.com/avatar/62dd3e6dbb2082a5bf24b806e5ac560204f249e17650aeb71c567e2bff54aaae?s=300&d=mm&r=g) admin [See Full Bio](https://www.systems-integration.co.uk/author/admin/) **Categories:** Systems Integration **Tags:** Business IT Support, Cloud computing, Cloud Data, Data recovery, Disaster Recovery, Microsoft Products, Swindon IT Support --- ### [Back up or not back up? That is the question.](https://www.systems-integration.co.uk/back-up-or-not-back-up-that-is-the-question/) **Published:** September 3, 2018 **Author:** admin **Excerpt:** We have previously mentioned the importance of backing up and what your business should be looking for from any backup product. In May of this year, data and how everyone uses it was brought to the forefront with the introduction of GDPR, but it isn't just personal data that we have to be wary of. Data is collected and used in such a variety of ways that it’s very difficult for any law or industry regulation to fully encompass what and how you should backup – even when there’s expectation around data security, they can never account for your company’s exact circumstances. This month we are going to take a look at the legal implications of not doing so correctly. **Content:** We have previously mentioned the importance of backing up and what your business should be looking for from any backup product. In May of this year, data and how everyone uses it was brought to the forefront with the introduction of GDPR, but it isn’t just personal data that we have to be wary of. Data is collected and used in such a variety of ways that it’s very difficult for any law or industry regulation to fully encompass what and how you should backup – even when there’s expectation around data security, they can never account for your company’s exact circumstances. This month we are going to take a look at the legal implications of not doing so correctly. GDPR In May this year we were introduced to the EU’s General Data Protection Regulation aka GDPR. What did it mean? Basically it put every company that deals with sensitive data in the spotlight. All business need to be able to demonstrate methods of data security, retrieval, deletion and backing up. If you are assessed and it are unable to demonstrate that you have measure in place to do this you could be facing a world of pain, both for your firms reputation and for your business finances. To put it in comparsion, in 2016 penalties for those companies who failed to protect customers data was approximately £2 million, but, with GDPR in place, those fines today would have added up to be £160million!!. So if you were not backing up and taking care of your data before, you really need to start thinking about it. Even more so when the Information Commissioner’s Office starts investigating and implementing fines for those who don’t comply… **DOES YOUR BUSINESS WORK TO A CONTRACT?** These days most service level agreements/contracts to have penalty clauses, meaning your business could be subject to a reduced level of compensation for work done – or you could even end up paying damages if missing a target leads to adverse financial implications for your customer. Imagine being in the final stages of a project with the dealine approaching and your firms IT network is infiltrated by a virus..what do you do? If you have everything in a secure back up, nothing, simply retrieve it and carry on. You may lose a few hours work, but that is nothing compraed to having to explain to a client that their is nothing Think about what failing to deliver in line with a contact do to your business? What would it do to the customer to whom your services or products are being delivered? Having your data backed up would never put you in the the unfortunate position of having to explain to a client you have not met teh agreement that both parties signed up to. Pending the contract, it could also prevent any legal proceedings against your company for failing to meet any contractual agreements. **ARE YOU AN EMPLOYER?** If you have staff, then you probably pay them. These finacial details are personel, if you lose them you’re inviting the complex and swift impact of employment law. Losing their data could lead to non-payment of wages. The result of which can be financial woes for your employees. Whether or not your staff have signed formal contracts matters very little, the act of having previously paid them means a ‘deemed’ contract has been created – which you stand to break if you lose crucial data. It would be almost definite that you could easily collate this data again from the indiividuals, but employers who fail to pay their staff are immediately exposed to any financial penalties levied on the the employees i.e. penalties for missed loans, morgtages, bills etc. Having your data backed up avoids all this….. The actual cost of not backing up is huge. You can be fined, your business would be in the spotlight for all the wrong reasons and who would do business with a company that has had its data breached? Something to ponder over is the fact that according to [Ponemon Institute’s 2017 Cost of Data Breach Study](https://www.ibm.com/reports/data-breach "Ponemon Institute’s 2017 Cost of Data Breach Study"): United Kingdom, data breaches cost UK organisations an average of £2.48 million..Do you have that much spare cash laid about? Doubtful…. ​ If you have any questions on security of you IT system and how [backup of your data](https://www.systems-integration.co.uk/data-backup-swindon/ "backup of your data") can help save you and your compnay, then please get in touch with Systems Integration, Swindon’s IT experts and we will show you how to ensure your business and data is protected. ​ ![author avatar](https://secure.gravatar.com/avatar/62dd3e6dbb2082a5bf24b806e5ac560204f249e17650aeb71c567e2bff54aaae?s=300&d=mm&r=g) admin [See Full Bio](https://www.systems-integration.co.uk/author/admin/) **Categories:** Systems Integration **Tags:** Business IT Support, Data law, Data recovery, GDPR, Microsoft Products, Swindon IT Support, Wifi --- ### [Need IT Support](https://www.systems-integration.co.uk/need-it-support/) **Published:** May 18, 2019 **Author:** admin **Excerpt:** For many small to medium sized businesses, infact whatever their size, IT can seem like a minefield. Whether it’s keeping on top of online payments or ensuring data is backed up correctly, there’s a lot to distract you from focussing on growing your business. In an ideal world, all businesses would have their own qualified IT technician, but it is just not practical. So this month we will tell you exactly how businesses such as ourselves can help. **Content:** For many small to medium sized businesses, infact whatever their size, IT can seem like a minefield. Whether it’s keeping on top of online payments or ensuring data is backed up correctly, there’s a lot to distract you from focussing on growing your business. In an ideal world, all businesses would have their own qualified IT technician, but it is just not practical. So this month we will tell you exactly how businesses such as ourselves can help. ### Overheads and cost When you outsource your IT services it turns fixed IT costs into variable costs, allowing you to budget effectively. You only paying for what you need when you need it as opposed to a constant outgoing for something that you may only use infrequently. Labour costs can also put a huge burden on your business. Recruiting and training your own IT staff can be a commitment that you simply cannot afford + you cannot guarantee at the end of whether the individual you do take on is capable of doing the job. This applies particularly to temporary staff who have no commitment or investment in your company. But, if you outsource to a professional IT support company, not only do you not waste HR efforts or take a gamble on skills you are recruiting, but you only pay for the services when you need them. You do not need a financial advisor to tell you that this makes sense… ## Stay ahead of the game Any decent IT service company will have access to the resources that allow them to begin new projects quickly. When these projects are kept in-house it can take months of planning and may also involve recruitment of additional staff, again wasting more of your HR time. With an outsourced IT company comes experience, which not only gives you assurance that the project will be completed, but you will probably find that their work will be insured if there is ever an issue. Better their cost than yours. Having the means to scale appropriately means that your business can prepare and plan for effective implementation. When you outsource your IT services, you are able to scale up and down dependent on demand. For example, if you’re a business that experiences rapid periods of growth and custom there will without doubt be IT issues that come with them, so you want be sure they your IT infrastructure is in safe hands when these changes are needed ### Peace of mind Managed IT services mean that you have access to individuals who know what they are doing 24 hours a day. With the majority of businesses saying goodbye to the standard 9-5 work day, it’s important that your IT services mirror and operate the hours you do. When you work around the clock, so does your computer system. If you are a small company this will mean employing not just 1 IT technician but maybe 2+. Managed IT support businesses such as ourselves have the staff to do this for you, they provide the services when you need them i.e. you are our customer and we are here to serve you and provide support when you need it to make sure your business can keep going and meet the demands from your customers. Experience Systems Integration have many clients and we experience the same types of IT issues on a daily basis. Whereas in-house IT employees are often isolated from any IT issues that fall outside of their day to day activities. Just because somebody is qualified it doesn’t mean that they’re experienced. Imagine if you’re going to a dentist and need a tooth extracted, do you want the student to remove it or do you want the experienced surgeon? Industry knowledge means all work we perform will be secure and compliant, with the latest legislations, something an in-house operator may not be aware of. Outsourced IT service companies such as ourselves are experts in what they do, making us an ideal candidate for managing and dealing with your IT risks. ### Stay up to date If you’re a smaller business, unlike big companies, chances are you do not have the money to invest in an exclusive IT department. Outsourcing provides you with access to IT experts who are committed to helping you without the financial burden of the salary that they’d need. An independent third-party company such as ourselves, with variable fees which scale to your budgets gives your company an edge against others. Nationally there is a shortage of IT qualified professionals and even the large organisations that are struggling to fill IT vacancies. Aspects such as [cyber-security](https://www.systems-integration.co.uk/disaster-recovery-swindon/ "cyber-security"), app development, [disaster recovery](https://www.systems-integration.co.uk/disaster-recovery-swindon/ "disaster recovery") and [VIOP services](https://www.systems-integration.co.uk/telephony-and-voip-services/ "VIOP services") require a refined skill-set that not many people possess. By outsourcing to a quality IT partner, you ensure that your business has constant access to the expertise that’s in demand. ### Stay Secure and compliant There are a huge number of things that you need to do to stay a) compliant with legislation and b) secure. Do you know whether your firewall is up to date? What about your DMZ? Is it installed? How regular are you auditing? Do you deal with financial transactions online? Are your storing your and your clients securely? Have you implemented PCI security standards? Taking payments online is a great tool for business growth, however if you’re not compliant and secure it could cost you everything. When you outsource to a company such as ourselves, with years of experience and relevant qualifications, you ensure that your online activities are safe and secure. The sheer number of laws you need to abide by is enough to get the better of any in-house team. The training and expense needed to keep up to date can could result in your little in-house IT department becoming the biggest financial strain on your business. Is this something you want? Systems Integration have been supporting local businesses for over 25 years with their IT issues and services, we continue to keep on top of regulations and know what is going to happen before it does. If you feel like this is an area we can help your business, get in touch, you may well be surprised how we can not only help your business become more efficient, but save you money at the same time. ![author avatar](https://secure.gravatar.com/avatar/62dd3e6dbb2082a5bf24b806e5ac560204f249e17650aeb71c567e2bff54aaae?s=300&d=mm&r=g) admin [See Full Bio](https://www.systems-integration.co.uk/author/admin/) **Categories:** Systems Integration **Tags:** Desktop support, Expert IT Support, IT Products, Microsoft, PC, Swindon IT Support --- ### [Getting a new computer?](https://www.systems-integration.co.uk/getting-a-new-computer/) **Published:** December 29, 2018 **Author:** admin **Excerpt:** Last month we talked about how you get rid of your old laptops and computers, this month we will have a look at the right way to get your new ones. **Content:** Last month we talked about how you get rid of your old laptops and computers, this month we will have a look at the right way to get your new ones. Obviously there are numerous methods people use when it comes to replacing equipment. You could browse though an online catalogue, pop into your local retail store and really that should be it. But is it? Will you get what your business requires? The chances are that the answer will be negative and it could end up costing you and your business time and money. Not what you had in mind when you set off to upgrade your equipment. ## Your goal vs Salesperson goal Is a it a case of you simply popping into your local retail outlet and being baffled and amazed by all the jargon you are given by the thrown by the salesman, CPU this RAM that? Although most sales people that you find in your local Curry’s or PC World, may know the technical in’s and out’s of every PC they have on their display, they will not have the knowledge of what your business needs. You simply saying ‘we need something to have a large memory or have a good display, does not really give a true representation of what the PC will be required to do when it is sat in your office. When you go into a store to buy a PC, you need to need to know that the salesperson is there with one goal, to sell. They may have an interest in computers and when asked they will normally simply respond with all the technical data that you yourself can read on the box. Unfortunatly, that is normally not the full information you need. You will be walking into the store with an aim of finding a computer that fits your business requirements, they are their with the goal of getting you to buy an expensive piece of equipment and all the unnecessary trimmings that they can throw at you. Macfee this, Norton that, an ergonomic friendly mouse etc. Giving you a computer that fits your business needs, although an aim of theirs, will not be their prioity and it could end up costing you more in extras. ## Check Compatibility While you are probably aware that having both Mac and PC on the same infrastructure can lead to compatibility issues, were you aware that even switching brands within your PC network can cause issues? There are so many moving parts within a business infratstructure, from printers to routers, laptops to mobile payment processors, that anytime you throw a new computer into the mix you could end up with compatibility problems. I bet the salesperson that you speak gto in the shop will not tell you this. Will they also be aware that even the number and types of ports on the standard retail computers can cause you a headache when it comes to configuration and set up. The last thing you want is to end up with a new PC that is surrounded by dodgy adaptor plugs as you attempt to course-correct and make do until it’s time for the office do over or time for the next PC purchase. It’s best to skip the drama and get the right computer first time around. ## Check Support Can your salesman offer ongoing 24 hour support? Do they offer immeadiate replacements, emergency backup in case you lose data? This is where the retail store and your salesperson become unstuck. Once you leave the store, their business with you is done, they have achieved their goal. ## How we can help As one of Swindon’s leading IT Support providers we stick to a handful of vendors to ensure all parts are kept uniform. That way we know which parts will work together, and should something fail, we can usually get replacements quickly. We’ll often have special relationships with parts vendors and can get special pricing + extended support and upgrades. Your retail store salesperson will never be able to match that. Also, by contrast, when you buy computers through an IT support provider such as ourselves you know you’re getting the exact computer your business needs. Even if your business is unknown to us, we have technicians that can ascertain your exact requirements via an [IT system audit](https://www.systems-integration.co.uk/it-systems-audit-advice/ "IT system audit"). From the first time you work with us, we’ll be sure to do our research before making a recommendation. Remember, you want your computers to last 3-4 years of heavy usage, so it’s also a good idea to buy business-grade computers. While the new computers at the retail store may be lovely and shiney and come in a bright coloured box, they’re often nowhere near as durable as the ones your consultant can supply. As a provider we will also be able to set the new computers up, ready to go with the exact software you need. We’ll strip out all the bloatware (unnecessary programs and trials that come pre-installed) and configure your new computers to work perfectly from day 1. Your employees will be able to enjoy their new systems, take full advantage of the productivity boosts you paid for. That means internet working, internal network connected, programs playing nice with each other, and yes, even printing without problems!. It may be the case that you want your business to expand, if that is the case then taking our an [IT support contract](https://www.systems-integration.co.uk/it-services/it-support-contracts/ "IT support contract") with ourselves can save you a small fotune. You can lease the equipment knowing that it can be replaced at any point and support, well it is always there whenever you need it. No big bill, no having to listen to sales jargon, just confidence in knowing that your IT infrastructure is in good hands. So if you are thinking of upgrading or getting some new hardware, get in touch with us first, you may be surprised by how mych we can help. ![author avatar](https://secure.gravatar.com/avatar/62dd3e6dbb2082a5bf24b806e5ac560204f249e17650aeb71c567e2bff54aaae?s=300&d=mm&r=g) admin [See Full Bio](https://www.systems-integration.co.uk/author/admin/) **Categories:** Systems Integration **Tags:** Expert IT Support, GDPR, IT Products, Microsoft, New PC setup, PC Desktop support, Swindon IT Support, Wifi --- ### [The right way to get rid of an old computer](https://www.systems-integration.co.uk/the-right-way-to-get-rid-of-an-old-computer/) **Published:** November 8, 2018 **Author:** admin **Excerpt:** If your business is just about to purchase some new hardware i.e. Computers or laptops it is an exciting time. But, have you ever thought about what happens to the old ones? If your equipment is old, and let’s face it in IT terms 3 years, is old, you may be scrapping them. Simple, you may think, switch them off and put them in the bin. Or maybe you are going to sell them, in that case you may browse through your files and delete the ones that may be sensitive or personnel. Maybe you could put your laptop on a strong magnet for while and hope it deletes everything.. **Content:** If your business is just about to purchase some new hardware i.e. Computers or laptops it is an exciting time. But, have you ever thought about what happens to the old ones? If your equipment is old, and let’s face it in IT terms 3 years, is old, you may be scrapping them. Simple, you may think, switch them off and put them in the bin. Or maybe you are going to sell them, in that case you may browse through your files and delete the ones that may be sensitive or personnel. Maybe you could put your laptop on a strong magnet for while and hope it deletes everything.. Unfortunatly though, throwing a old computer in the bin, holding it over a magnet or a pressing the delete button is not the answer. Unless you correctly clean up and remove your data from your hardware, it is open to cybercriminals. And they have the skills to be able to get hold of any information you leave on there, records of purchases, passwords, even old purchases you have done online will leave a trace, that means card details and logins to tools such as Paypal. If you are business owner and are in the situation whereby you refurbish or change your hardware on a regular basis, you need to ensure that a specialised dat cleanup is required for any laptops, tablets or PCs that you get rid of. It has been found that most business are actually unaware of this and believe that it would always be done by the individuals or business that is removing them. If you think this is the case then you are very wrong.. In 2016 an experiment was performed which consisted of a company buying 200 used hard drives. Of the 200, 134 of them were found to have confidential data on them. A whopping 67%! If this was a drive form one of your business PCs, what information would cyber criminals be able to get their hands on? Old invoices, CRM records, email address of clients and maybe even their bank account details. As you could imagine, if this does happen to your business, buying new PCs would be the last thing on your mind, unless you need them to find solicitors on Google Search…. Why you should not rely on the delete button…. - Every hard drive has an index, similar to ones you see at the front of a book. A drive index has a record of all the files that are needed to run the system and all the files you record on there. - Every time you write data onto the drive, the system makes a record of it in the index, this then helps it to find it quickly when you call the file back up in the future. - The issue with this very simple and normally very robust process is that, when you delete a file on a drive, the index does not work the same to that you find in a book. - Example being, lets delete page 5 from a book. The result would be page 6 becoming page 5. The book index would then require amending to reflect the fact there are now less pages and as it’s visible, you know it’s been removed. **Unfortunately this is not the case on a drive.** Delete a file and the drive index will say there, but this is all that changes. The index. The actual file will stay in it’s location until it has been written over. So if you simply press delete, any hacker can go through your drive and still find all your data… ## What you should do? Well you can buy software and have a go at doing it yourself. But, if this is something your are not experienced at doing, it is still a risky business. If you are business that is updating PCs on a regular basis, you need to be sure that you have IT experts helping you, ensuring that all drives are correctly cleaned. And you should never look at removal old PCs as a simple task. It is best to have a specific dedicated process for removal of old hardware. Know where your old computers are going, have an inventory and auditing process. This may be slow and delay the rollout of new machines, but it’s always better than having your old, or worse still an ex clients data, come back to haunt you. ​ At Systems Integration, we don’t just [repair PCs](https://www.systems-integration.co.uk/computer-repair-swindon/ "repair PCs"), we offer a full range of IT services for Swindon Businesses, including safe disposal of your unwanted computers We can help with migration any needed data, help with backing up the information to your server, then wipe or destroy the hard drives for you. We assess the age of your old computers and either dispose of them for you or point you in the right direction of computer recyclers. Make upgrading your PCs a happy office time. Get in touch with us and let us ensure that your data remains safe and it does not come back to haunt you. ![author avatar](https://secure.gravatar.com/avatar/62dd3e6dbb2082a5bf24b806e5ac560204f249e17650aeb71c567e2bff54aaae?s=300&d=mm&r=g) admin [See Full Bio](https://www.systems-integration.co.uk/author/admin/) **Categories:** Systems Integration **Tags:** Data recovery, Expert IT Support, GDPR, IT Products, Microsoft, Swindon IT Support, Wifi --- ### [What's on the IT Horizon](https://www.systems-integration.co.uk/whats-on-the-it-horizon/) **Published:** June 28, 2018 **Author:** admin **Excerpt:** The beauty about technology is that it is forever changing. Sometimes this is great, such as when we were introduced to 4G, but sometimes it can be bad such the introduction of malware and data breaches etc. **Content:** The beauty about technology is that it is forever changing. Sometimes this is great, such as when we were introduced to 4G, but sometimes it can be bad such the introduction of malware and data breaches etc. This month we take a look at what technological advances you can expect to see in the short term i.e. in the next 12 months or so and how they will benefit us as users. Is the future bright? ## DATA PROTECTION As if the introduction of GDPR was not enough, we believe there will be more rules and regulations with regards to data protection. As being digital is now the norm, personal data protection will attract greater scrutiny from lawmakers. Governments are acknowledging that security laws need to be stricter, hence the introduction of GDPR and making websites ensure that users are all aware that their data could be stored with opt ins etc. But, it could go further, it will only take a couple more severe breaches from large corporations and the goverment will be stepping in again. It may get to the stage that not only will you have to opt in when going onto a website but you could end up having to actually register every time you view something new! ## 5G If you thought 4G was good, you will be over the moon when this technology finally arrives. 5G will offer a combination of speed, responsiveness and reach that should unlock the full capabilities of other hot trends in technology, offering a boost to self-driving cars, drones, virtual reality. With speeds of up to 100 gigabits per second, 5G will be as much as 1,000 times faster than 4G and also offers extrememly low latency. In summary it means that if you have a PC it would be quicker being 5G than connected to your usual home supplied broadband ## AI Chatbots At present, robot customer service assistants, designed to mimic humans, have been in their experimental stages. Over the next 18 months expect them to become the mainstream in areas of customer service and support. The biggest advantage of chatbots is that their performance is not affected by mental or physical exhaustion, ensuring a consistently optimal performance. However, they lack the intuition that only humans possess, but this is also being worked on, with developers looking to create more personable, human-centric robot assistants who can not only ensure engaging conversations but also predict what customers want. ## Blockchain will be the norm ​If you havent heard of Blockchain yet, don’t worry because you will do soon. Blockchain is actually nearly a decade old, but with the rise and rise of Bitcoin and other digital currencies it is only now becoming a technology that people have really started to get excited about. Blockchain’s excellent encrypted authentication mechanism makes it extremely challenging for hackers to break in and for anyone to trace (hence malware payments often being required in diggital currency). This is the reason why more companies will consider boosting enterprise security using blockchain. ​As people who work in the [IT support industry](https://www.systems-integration.co.uk/it-services/it-support-contracts/ "IT support industry"), we know that these changes can often cause confusion, especially when it comes to upgrading your current systems to cope with the new requirements that get introduced, but you needn’t be. As your local IT support specialists, we are always here to give free advice and help whenever needed. ![author avatar](https://secure.gravatar.com/avatar/62dd3e6dbb2082a5bf24b806e5ac560204f249e17650aeb71c567e2bff54aaae?s=300&d=mm&r=g) admin [See Full Bio](https://www.systems-integration.co.uk/author/admin/) **Categories:** Systems Integration **Tags:** 4G, 5G, Business IT Support, Microsoft Products --- ### [Keeping a Healthy Office](https://www.systems-integration.co.uk/keeping-a-healthy-office/) **Published:** June 8, 2018 **Author:** admin **Excerpt:** Sore eyes, achy shoulders, arched backs, fatigue and RSI are just some of the symptoms people pick up when working in an office. Most of these can be avoided. All it takes is a few simple changes to your behaviours and some simple changes to the equipment you are using. ​ **Content:** At school, teachers always preached that you were better getting to get a job in an office rather than on a building site. With an office job, you never had to worry about the rain or injuries and you would always get a good pension. Who doesn’t want that? Well, as it stands, after working in badly maintained, ill equipped offices for a few years, you will find that quite a few people now don’t. Sore eyes, achy shoulders, arched backs, fatigue and RSI are just some of the symptoms people pick up when working in an office. Most of these can be avoided. All it takes is a few simple changes to your behaviours and some simple changes to the equipment you are using. ​ ## Office layout At Systems Integration, we often help new business with the designs and layouts of their new offices. And quite often we do point out that having your printer positioned 10 yards away from peoples desks, is, in the long run, far more beneficial to their employees than having one positioned next to the desk. It is advised that a person should take a break from looking at pc monitors for a long time and that walk to the printer may be the break they need + this also insures your workers staying that little bit fitter. ## Chairs It isn’t just a walk to the printer that can help your employees, desks positioned at the right height will ensure your arms are supported, this then ensures that your neck and shoulder muscles are not being strained. Are the office chairs you have supplied your workers suitable for the job? A pc user should never be craning their neck to look forward at the screen, so ensuring the chair can get close to their working space is vital. A persons feet should not be dangling when are seated. If your feet don’t comfortably reach the floor or there is pressure on the backs of your legs, use a footrest or lower the keyboard and chair.​ ## Monitors Is the pc monitor the correct height for the user. Leaning over a desk can lead to all sorts of back and shoulder troubles Adjustable monitor heights are must, and if you have someone, especially short or tall, you may need to make exceptions and look at options that will ensure they are not straining or slouching their back. The rule of thumb is that a user’s head should always be directly above the base of support i.e. their neck. What may seem like a bit of a shoulder ache now, could play havoc on a person’s health in a few years ## Desks Are the office desks suitable? Can phone, monitor, mouse, keyboard and paperwork all be placed within arm’s reach? Twisted and strained back muscles are a common injury within office environments. These are mostly caused by workers leaning that bit further than they need too. ​ So if the great company pension is there, you as an employer will want your employees to be in good health so that they can enjoy it. If you’re looking around at your workers whilst reading this and thinking, ‘Well maybe Sandra is stooping a little’ or ‘Paul, does keep complaining about his wrists’, give us a call. We can help you with an office layout that will work and can also provide the hardware that will ensure all aches and pains are relieved. ![author avatar](https://secure.gravatar.com/avatar/62dd3e6dbb2082a5bf24b806e5ac560204f249e17650aeb71c567e2bff54aaae?s=300&d=mm&r=g) admin [See Full Bio](https://www.systems-integration.co.uk/author/admin/) **Categories:** Systems Integration **Tags:** Business IT Support Swindon, IT Health, Microsoft Products --- ### [Is your business GDPR Ready?](https://www.systems-integration.co.uk/is-your-business-gdpr-ready/) **Published:** April 29, 2018 **Author:** admin **Excerpt:** Whether you like it or not, there is a huge change coming with regards to how you operate your business. GDPR - General Data Protection Regulation is going to affect all business, from sole traders through to large corporations. If you collect any data on customers or clients, you will need to address how that data is collected and stored. **Content:** Whether you like it or not, there is a huge change coming with regards to how you operate your business. GDPR – General Data Protection Regulation is going to affect all business, from sole traders through to large corporations. If you collect any data on customers or clients, you will need to address how that data is collected and stored. These new regulations are really designed to stop the tech giants such as Google and Facebook from selling unauthorised data that they have collated about their users. Unfortunately though it will also affect a lot of other businesses. ## What is classed as data? Under the GDPR changes, the definition of private data includes internet browsing habits collected by website cookies, location data, other online identifiers and genetic data along with the normal things such as email address, phone numbers and bank details etc If you do collect this data, consent needs to be explicit. The user/client/customer approve this data collection. This also means that cold call email marketing is a big no no. Great news for most people, but not for business that rely on this advertising method. ## So how do you make your business compliant? Having a new privacy policy and asking users to read them at their leisure is not classed as consent. But there are a lot of simple changes that can make you, your website and your business compliant. On your website, with your new/updated privacy policy, ensure that potential customers have to intentionally tick a box, and know what they are agreeing too prior to them sending enquiries. Many business websites use cookies and analytics by default. Under GDPR, you’ll need to lead with explicit consent. This means asking users to opt-in for cookies (no more ‘by using this site you accept cookies’ notices), and ensuring any data is pre-emptively stripped of all personal identifiers before being sent to your analytics tool. ## If you keep data on past clients – get rid Going forward, everyone has the right to be forgotten and removed from any database you hold their information on. It is now common practice for you to receive ‘unsubscribe’ links from any newsletters etc that you receive. GDPR expands this to include a right to erasure. In other words you have the right to be deleted and forgotten, not just unsubscribed. As a business you are then required to confirm and delete their personal data, plus take steps to ensure any copies or backups containing their data are also treated. ## What happens if you do lose data or there is a breach of your systems? If you suspect there has been breach of your systems that has accessed clients data, you have 72 hours to report it. Not only will you have to report it to the relevant authorities but you will also have to inform the individuals whose data has been breached. If you don’t do this or if your found to be non compliant, you can expect a penalty fine of up to 20 million Euros or or 4% of annual turnover, whichever is greater. GDPR comes into affect on the 25th May 2018, so if you haven’t already, you need to start making adjustments now. Review your privacy policies, data collection and marketing methods. If needs be change them. In the meantime if you are still confused about GDPR, feel free to get in touch with us. We can provide a free systems audit that will help identify any areas that could be venerable and can also supply you with the methods of correcting them. ![author avatar](https://secure.gravatar.com/avatar/62dd3e6dbb2082a5bf24b806e5ac560204f249e17650aeb71c567e2bff54aaae?s=300&d=mm&r=g) admin [See Full Bio](https://www.systems-integration.co.uk/author/admin/) **Categories:** Systems Integration **Tags:** Business IT Support, GDPR, Microsoft Products, SwindonIT Support --- ### [We can help you and your business](https://www.systems-integration.co.uk/we-can-help-you-and-your-business/) **Published:** March 4, 2018 **Author:** admin **Excerpt:** Recent research suggests that around 50% of small to medium sized businesses are on the lookout for ways to expand. It could be that your business is at the stage of its evolution where you are seeking bigger premises, increasing your headcount or it may be a case that you are simply looking at ways of streamlining your business and improving efficiency. **Content:** Recent research suggests that around 50% of small to medium sized businesses are on the lookout for ways to expand. It could be that your business is at the stage of its evolution where you are seeking bigger premises, increasing your headcount or it may be a case that you are simply looking at ways of streamlining your business and improving efficiency. Whatever you are looking to do, your IT and it’s infrastructure can be a deciding factor in how you move forward. This month we will look at how at how IT can help, and explain how an IT support contract with ourselves will remove the stress and hassle of you having to do the legwork yourself. ## Want to expand, but unsure in what area? If you’re not sure in which direction you want to expand then looking online, as opposed to time consuming telephone research, can give you an indication of the areas in which your business is lacking. Email research has been made far more simple these days with the introduction of Cloud based tools such as SurveyMonkey. Consider the areas your business is lacking and also review your current services, then design a survey that could be used on both current and potential clients. This allows them to give honest feedback and will help you learn what they believe you do well and what you could improve on. It is quite often the case that you already have the systems in place to meet the demands of your clients, but it is a case that you are not putting them into effect that will bring benefits to both your business and theirs. ## Manage your projects Poor orginisation is a killer for many small businesses.However, finding the time to micro manage your team may be something that is just not practical or feasible. This is where project management tools such as Cloud based Office 365’s ‘Project’ can really help. Setting goals and timelines is key and having them in view for the project team is where this helps. It keeps teams accountable for keeping to the targets and can highlight areas of weakness so that you are able to find your strengths and weaknesses. For more in depth projects experience of [Microsoft 365](https://www.systems-integration.co.uk/microsoft-services-swindon/ "Microsoft 365") is useful, and this is where we have experts that can help, whether it is for one off or ongoing IT projects. ## Don’t let your network hold you back Over the past 20 years, Systems Integration have encountered a lot of businesses that don’t realise quite how significantly they’re being hindered by their network and systems. As a business, we realise that spending a fortune on a whole new IT infrastructure is not the solution – Sometimes simple tweaks and a better knowledge of your current infrastructure could make a big difference. If you are holding back on that office expansion, office move or expanding your client base due to the worry of having a system that can’t cope, then an IT systems audit by an experienced IT support company should be your first step. Expansion rarely comes without cost – but you’ll be surprised at how cost effective it can be to adjust systems to fit with your company goals – and with an experienced IT partner such as ourselves will always consider the bigger picture and look at your business as you do i.e. progression and expansion with a realistic outlay required for the future. ## Where do you find the contracts? We have found it surprising to find that many businesses are not aware that for around the past 8 years, the Government has worked to make sure small businesses can bid for public sector contracts in ways that have traditionally have only been accessible for bigger and more established companies. This means there are millions of pounds worth of contracts available that may be suitable for your business. The key to be eligible for these contracts is having your systems meet with the standard expected of Government contractors. Fortunately, there are clear guidelines out there of what is expected – and one of the biggest that relates to IT is ‘Cyber Essentials’ and ‘Cyber Essentials Plus’. These are government-backed cyber security certification schemes that ensure your systems and practices are in line with their own. Again, an IT partner like Systems Integration can support you in achieving these accreditations – meaning there’s little standing in your way when it comes to landing lucrative and on-going Government business. IT should help not hinder. Whatever your business goal, IT should never be an anchor preventing you from going forward. If you feel that it is, then call us and let us remove those issues . At [Systems Integration](https://www.systems-integration.co.uk/ "Systems Integration") we don’t just support IT, we thrive on it…So please feel free to contact us and let us help, whether it is an office move, assistance with Microsoft and its many tools or a simple IT systems audit to show you what can be improved, then we can help. ![author avatar](https://secure.gravatar.com/avatar/62dd3e6dbb2082a5bf24b806e5ac560204f249e17650aeb71c567e2bff54aaae?s=300&d=mm&r=g) admin [See Full Bio](https://www.systems-integration.co.uk/author/admin/) **Categories:** Systems Integration **Tags:** Business IT Support, Microsoft Products --- ## Pages ### [Home of Systems Integration Swindon IT](https://www.systems-integration.co.uk/) **Published:** February 24, 2023 **Author:** admin **Excerpt:** Business IT Support Company In Swindon, Wiltshire. Microsoft Partner, Cloud Specialist, VOIP, Data Backup, Disaster Recovery, CCTV **Content:** ## **Swindon’s IT Experts** IT Support that suits ***YOUR*** needs. GET IN TOUCH # Business IT Support Services In Swindon & Wiltshire Why don’t you concentrate on your business and let Systems Integration handle the headache of managing your IT systems. ​After all, IT Support and IT Maintenance are what we do best! We are Swindon’s IT experts and offer a range of comprehensive IT support services that help business growth. From affordable [IT Support Contracts](https://www.systems-integration.co.uk/it-services/it-support-contracts/), Telephone & VOIP, Broadband & leased lines, to data backup, disaster recovery and repairs to software and hardware. Let us help your business grow. View our IT Services ## Which IT Service Can We Help You With Today? **IT SUPPORT CONTRACTS** If your Business IT Infrastructure is in need of a boost, whether it is efficiency, new equipment or just general IT support and advice. Our IT support experts are on call to help. We also provide contracts with no fixed tie in! IT Support **TELEPHONY & COMMUNICATIONS** Looking for crystal clear communication solutions for your business? We can supply IP based VOIP systems, that guarantee faultless connections between teams. VOIP SOLUTIONS **BROADBAND & LEASED LINE SOLUTIONS** With over 20+ years in the IT industry we have built up relations with connectivity providers to provide Broadband packages tailored around your Business. BROADBAND **DATA BACK UP SOLUTIONS** Does your current system have a solution in place in case of a momentarily loss? Our Backup Systems allow you to retrieve your data from any Internet-connected device from wherever you are. DATA BACK UP **MICROSOFT SERVICES** As Microsoft Partners, Systems Integration can offer professional support for Microsoft products. We can advise on compatibility and suitability for your business needs. MICROSOFT **DISASTER RECOVERY** Our Systems store a copy of your data in a secure, remote location for safekeeping, so that in the event of a disaster such as fire, flood or theft, your data is can still be regained. DATA RECOVERY **CLOUD COMPUTING SOLUTIONS** Our engineers have experience in the various cloud platforms. We seamlessly migrate and integrate into a private or public cloud service. THE CLOUD **STRUCTURED CABLING SOLUTIONS** CCTV installation, office moves, refurbishments or comprehensive data networks to VOIP systems, our technicians are expert installers. CABLING **COMPUTER REPAIRS** Whether it is PCs, laptops, servers, software, viruses, upgrades or just the general health of your computer IT system, our experts are always on hand to hep and repair. No Fix – No fee! REPAIRS **IT SYSTEMS AUDITING AND ADVICE** Have you reviewed your IT Infrastructure? Is it operating below par? Have you got the right systems for your business needs? We can carry out a full assessment and advise. DATA RECOVERY **CCTV & SECURITY SUPPLY & INSTALL** Affordable security options for commercial and residential premises. If you need a new remote system or your current system needs repairing, our [SSAIB](https://www.ssaib.org/) Accredited team can help. CCTV & SECURITY **LATEST FROM OUR BLOG** Do you want to know what has been happening in the IT world? Want advise on systems, security or are just interested in the latest news and Gossip? – If so, read our Blog LATEST NEWS Can’t find the IT Service you’re after? Call us now on [01793 481981](tel:+441793481981) ### How we can help your business ### IT Support for a flat fee System Integration provides IT support, maintenance, IT infrastructure installation and managed IT services across Swindon, Wiltshire and the M4 corridor. What is more, is that we provide all this for a simple, flat fee! ​**In essence, we do everything a full-time, in-house IT employee would do … for less.** At Systems Integration, our computer support and IT consulting help strengthen your business, delivering service and support at one flat, affordable rate. Supporting businesses in Swindon, Wiltshire and the South West, we can help you achieve the fastest return on your technology investment. As a reliable partner in technology, we are dedicated to improving the bottom line of your business. ### We provide proactive IT management ### IT Maintenance plans When you work with us, we help you grow. We take away the stress of sourcing the most suitable equipment and systems. We help your business remain competitive and efficient. We tailor our packages for your requirements, whether you require onsite or remote offsite support. If you subscribe to an IT Maintenance plan from Systems Integration, all support calls are resolved **Free of Charge**. We pride ourselves on being proactive and reactive, minimising any downtime and we ensure that your business receives a level of availability that is expected from a leading IT Support Partner i.e. second to none. Our **Per PC** for support from **£18** per month and **4 hour** guaranteed remote response to any Server software or hardware fault. **No Fixed Minimum Term IT Contracts** – no lengthy tie in. Read more by clicking the button below. GUARANTEED RESPONSE TIMES ### **Remote Support contract** - **Per PC** for support from @£18 per month. - **Per Server** (or virtual server) for support from @ £50 per month. - **Per NAS** for support from @ £30 per month ### **Guaranteed remote response** No Fixed Minimum Term IT Contracts – no lengthy tie in. **8 hour** guaranteed remote response to any PC or NAS software or hardware fault. Fault find and fix usually within this period (PCs only. NAS hardware faults are not repairable, other than hard drive replacements). **4 hour** guaranteed remote response to any Server software or hardware fault. ​In addition to our vast experience in IT sector, we also understand that when it comes to business, flexibility is key to growth. This is why we offer affordable No Fixed Minimum Term IT Contracts with no lengthy tie in. ### We ensure your IT systems are effective ### Infrastructure Audit It is crucial for any organisation that their IT Infrastructure is operating efficiently and effectively. This is where Systems Integration helps. We provide a through infrastructure audit & review of all hardware and software. We can then tell you what updates are required or what changes may be needed to ensure complete compatibility between your systems. The systems Integration team are committed to ensuring that your IT systems operate in harmony. We check to ensure that you have: - A back up system in place that is correct for your needs. - Disaster recovery systems that can be called upon when needed. - Hardware that is right for your needs. - Compliant systems that operate securely. - Patches in place for potential vulnerability issues. ### We keep your systems secure ### Cyber security We provide cyber security with: - Anti-Virus - Firewalling - Malware - Phishing - Administrative policies - MDR (Managed Detection & Response We are Cyber Essentials qualified and can help your business gain this accreditation. We manage all types of cyber security risks and are dedicated to keeping your systems secure, up-to-date and protected from malicious attacks. We have a wide range of experience with various cyber controls such as Anti-Virus, Firewalling, Malware, Phishing, Administrative policies and MDR (managed Detection and Response). Let Systems Integration be your guide towards a more secure network for your future. ### We provide It support that is 5\* We have a 5-star reputation for providing flexible, adaptable and affordable IT Solutions. We provide consultation, advice, maintenance and support. Our dedicated IT Services team can provide you with a complete single source for all of your IT requirements – whatever size your business is. We offer the complete cradle to grave support. From initial design and system installation of a new office right through to training of staff on Microsoft packages. Our IT services include but are not limited to: Cloud Integration, [VoIP – Leading telephony solutions](https://www.systems-integration.co.uk/telephony-and-voip-services/), Microsoft Software, Disaster, Recovery, Data Backup, Broadband/ Leased Line and Systems Audits. Our IT services include: - **Cloud Integration** – We advise and help you integrate to the cloud, Private or Public - **Structured cabling** – From Renovation of your current office, through to Installation a new system - **VoIP** – Leading telephony solutions - **Microsoft Software** – We are Microsoft Partners. We can install, train and help whenever needed. - **Disaster Recovery** – If disaster ever strikes, whether its Malware or a flood, we are here to help retrieve your data - **Data Backup** – Keeping your data safe is crucial, we remotely monitor and ensure that your data is stored compliantly and secure - **Broadband/ Leased Line** – With 20+ Years in the industry and with so many options available, we are best suited to advice on the best supplier and system for your needs - **Systems Audits** – Are your IT systems operating correctly, is there a breach or lag in security, is data stored correctly. Our IT systems audit will tell you. ## Why Choose Systems Integration ? Concentrate on your business goals, whilst we manage your IT Infrastructure We leverage your systems technology and increase your ROI. We make sure your data and network are secure at all times. We provide a realistic & predictable plan for your IT budget. ## EFFECTIVE IT SUPPORT THAT SUITS YOUR BUSINESS NEEDS ## LET US HELP YOU & Your Business GET IN TOUCH ## LATEST NEWS --- ### [Testimonials](https://www.systems-integration.co.uk/testimonials/) **Published:** March 14, 2023 **Author:** admin **Excerpt:** Review from our customers over the past few years. ...We could not be happier, they are responsive, competitively priced and most of their team have been there for years looking after us... **Content:** ## Reviews # Here are some of our client reviews ```
EXCELLENT
Google star 1Google star 2Google star 3Google star 4Google star 5
Based on 24 reviews
Posted on Google Google
Jono Gould profile picture
Jono Gould
18 September 2020
Google star 1Google star 2Google star 3Google star 4Google star 5
Great Company, used them for years, Chris and Mark are always there for us! top marks! would recommend to any SMB.
Posted on Google Google
sean crowley profile picture
sean crowley
1 June 2020
Google star 1Google star 2Google star 3Google star 4Google star 5
Chris and the guys are always quick and responsive to business needs
Posted on Google Google
Jackie Timms profile picture
Jackie Timms
16 February 2020
Google star 1Google star 2Google star 3Google star 4Google star 5
Always very helpful
Posted on Google Google
Emma Edwards profile picture
Emma Edwards
31 January 2020
Google star 1Google star 2Google star 3Google star 4Google star 5
I have known these guys for many years in a professional capacity and they have never let me down in my hour of need. Not only are they very knowledgeable in their field, but they are all round decent guys. They are able to communicate to mere mortals like me without the need of bamboozling in 'techie' language. I have learnt a lot from them. Your team are a credit to you Graham and here's to many more years of working together. Once again, thank you for your continued support.
Posted on Google Google
Mike Neal profile picture
Mike Neal
6 November 2019
Google star 1Google star 2Google star 3Google star 4Google star 5
I’ve worked with Systems Integration for a long time and they’ve never let me down, first class service from a first class team. Thanks Guys
Posted on Google Google
Justine Wyatt profile picture
Justine Wyatt
4 November 2019
Google star 1Google star 2Google star 3Google star 4Google star 5
Systems Integration have never failed to provide us with the support we need. Their response time to any task is always quick and whenever they visit our office they are always friendly, extremely helpful and tidy! A recent job they completed for us, involved liaising with a third party. From the start of the job until the end they were professional throughout and kept us informed of the progress at all times. Highly recommended.
Posted on Google Google
barry smith profile picture
barry smith
1 November 2019
Google star 1Google star 2Google star 3Google star 4Google star 5
A service that go's above and beyond. Nothing is too much trouble for them. They are highly knowledgeable and most importantly, they care.
Posted on Google Google
Steph Viller profile picture
Steph Viller
31 October 2019
Google star 1Google star 2Google star 3Google star 4Google star 5
Would highly recommend using these guys. Always a fantastic, friendly and fast response - especially from Chris and Josh. Thanks guys! From all at PAS.
``` ``` ``` ``` ``` ``` ``` ### We could not be happier Systems Integration have looked after us from cradle to grave with our IT since our company began over 12 years ago. We could not be happier, they are responsive, competitively priced and most of their team have been there for years looking after us. #### Mark Neilson ### Highly recommend! The Team at systems have been our primary IT supplier for many years. Chris Phillips especially. Friendly and professional. We recently updated from an old and complicated phone system to VOIP telephony with ease thanks to systems. Would highly recommend! #### Paul Whitmarsh ### Service has been brilliant! Used these guys in 2017. Being a start up contractor communication is key to my business. I had a few headaches setting up, was recommended via a friend to use these guys, service has been brilliant!#### Andy Shaw ### Knowledgeable, supportive, cost effective, helpful and friendly… Knowledgeable, supportive, cost effective, helpful and friendly are just a few words to describe the team at Systems Integration. Always available to talk problems and ideas through at a pace to suit, with an ability to react effectively in those all important disaster situations.#### Lynne Boulton ### First class service Systems Integration have looked after our IT for a number of years. We have always received first class service specifically from Chris and Mark.#### Julian Wraight ### A truly fantastic company Our company have been using Systems for many years and can say they are a truly fantastic company, always keeping our IT and Fibre running smoothly. #### Malachi Chambers ### Technically able, friendly and reliable We’re really happy with the support we receive from the team – technically able, friendly and reliable. Wish I could say the same for all our suppliers! #### Rex Sandbach ### First class service from a first class team I’ve worked with Systems Integration for a long time and they’ve never let me down, first class service from a first class team. Thanks Guys#### Mike Neal ### Always quick and responsive Chris and the guys are always quick and responsive to business needs#### sean crowley ### Not only are they very knowledgeable in their field, but they are all round decent guys I have known these guys for many years in a professional capacity and they have never let me down in my hour of need. Not only are they very knowledgeable in their field, but they are all round decent guys. They are able to communicate to mere mortals like me without the need of bamboozling in ‘techie’ language. I have learnt a lot from them. Your team are a credit to you Graham and here’s to many more years of working together. Once again, thank you for your continued support. #### Emma Edwards ### Absolutely fabulous !! These guys are absolutely fabulous !! Nothing is too much trouble – Any issues with servers, PC’s, networking, cloud services etc.etc. nothing is a problem to them. Very quick in getting back to the customer. If you need help with any IT related stuff, that’s the place to go !!!! Highly recommended \*\*\*\*\* #### Stefan Weig ### Always very quick Great service from these guys. They know our systems very well and are always very quick to reply to any problems. Very knowledgeable team and friendly. I would highly recommend. #### Darryl Uncles ### Many people tried to fix…. Systems Integration fixed on first visit Had a few issues with Internet connections and WiFi. Many people tried to fix with poor results. Systems Integration fixed on first visit. Impressive service, cost reasonable too. Would recommend to anybody. 👍 #### Matt Philips ### Top marks! Great Company, used them for years, Chris and Mark are always there for us! top marks! would recommend to any SMB. #### Jono Gould ### Completely trust their advice Have been using System Integrations for a number of years, and highly recommend them – quick to respond and completely trust their advice, which is always very practical #### Jim McDowell ### Always a fantastic, friendly and fast … Would highly recommend using these guys. Always a fantastic, friendly and fast response – especially from Chris and Josh. Thanks guys! From all at PAS. #### Steph Viller ### Always friendly, extremely helpful and tidy! Systems Integration have never failed to provide us with the support we need. Their response time to any task is always quick and whenever they visit our office they are always friendly, extremely helpful and tidy! A recent job they completed for us, involved liaising with a third party. From the start of the job until the end they were professional throughout and kept us informed of the progress at all times.#### Justine Wyatt ### No job to big or small I have worked with these guys for many years, they are the best IT company i have worked with. Staff are so friendly and helpful. No job to big or small, always happy to help. keep up the good work guys.#### Roy Stone ### Easy to deal with, very service focused I have worked with these guys for around 10 years. They have been easy to deal with, very service focused and never failed to sort out any problems we have had big or small. I would highly recommend them#### Stacey Austin ### Consistently provided great IT services Great guys- have worked with them for close to 20 years, and through that time they have consistently provided great IT services in a friendly and efficient way. Always there when you need them#### Patrick Holmes ### 5\* service every time \*\*\*\*\* 5\* service every time, Great company to support us in all our IT requirement’s. Nothing is too much trouble always willing to help any time. Thanks Guys.#### Rebecca Darnell ### Rely heavily on our IT systems Gworks rely heavily on our IT systems, Since SI have been onboard with all our support needs we rarely get any gremlins! thanks boys! (josh/Mark/Chris) #### Stuart Burgess ### Professional & friendly service … reasonable cost Professional & friendly service, knowledgeable staff that have a patient and practical approach. All at a reasonable cost as well. Highly recommended local business! #### Mark Philcox ### Nothing is too much trouble for them A service that go’s above and beyond. Nothing is too much trouble for them. They are highly knowledgeable and most importantly, they care. #### Barry Smith --- ### [Contact Systems-Integration](https://www.systems-integration.co.uk/contact-systems-integration/) **Published:** February 21, 2023 **Author:** admin **Content:** # Contact Us ## Systems Integration – Swindon and Wiltshire’s IT experts Proudly helping local Swindon & Wiltshire businesses run effectively and efficiently for 20 years Telephone [01793 481981](tel:+4401793481981) Address [Systems Integration (UK) Ltd 6, The Meads Business Centre, Ashwrth Road, Swindon SN5 7YJ](https://www.google.com/maps/place/Systems+Integration+Ltd/@51.5603343,-1.8154467,17z/data=!3m1!4b1!4m5!3m4!1s0x48714419748a9a97:0x9ad5a55b3afc2bf6!8m2!3d51.560331!4d-1.813258) Email: [support@software-systems.co.uk​​](mailto:support@software-systems.co.uk​​ "Email") Contact Form [![UK Business Directory](https://www.uksmallbusinessdirectory.co.uk/links/uksbd-100.png)](https://www.uksmallbusinessdirectory.co.uk/) --- ### [About](https://www.systems-integration.co.uk/about/) **Published:** February 22, 2023 **Author:** admin **Content:** ## Who are we? Swindon’s leading IT support partner # Systems Integration has been offering the highest level of IT support locally in Swindon & Wiltshire for over 20+ years… ### Supporting you is at the heart of what we do.. Systems Integration has been meeting the IT requirements of companies in the UK for over twenty years. We are pleased to say that over 90% of all of our clients continue to use our skills. Service levels and strong relationships are paramount in any business. They make the difference between one-off and on-going contracts. Thus, we have striven to provide a service second to none, thereby ensuring complete satisfaction for our clients. ### our commitment to quality and service Our programme of continuous improvement underpins our commitment to quality and service. We keep our personnel abreast of developments in information technology and computer systems. Constant attention to the latest technologies is a vital factor in ensuring progression. Confidentiality and security are also very important considerations in our business. For this reason, we are prepared to enter into a confidentiality agreement to protect our clients’ sensitive information. Contact us ## What you can expect from us… **Value for money** Our pricing policy is transparent – you always know what you will pay. **Peace of mind** ​We can monitor your vital systems so you don’t have to. **Business Partner** A problem shared is a problem resolved with us as your IT partner. **In the real world** We’re aware of how you operate & how best to serve you. ## Just some of the IT support services offered by Systems Integration ### Our main services: - ​Remote IT support contracts - On-site IT support contracts - Guaranteed fast response times - Server / PC set-up and maintenance - Infrastructure installation and maintenance - System upgrades - Office and IT relocation - Data security and integrity - Network cabling Data backup (both onsite and remote) ### Other Services: - Hardware recycling - Secure data destruction - Disaster recovery planning - Database design, construction and implementation - Website design and implementation - Equipment rental (short or long term) - Phone and CCTV systems - Structured cabling - Providing IT solutions and managing - your IT maintenance needs for over twenty years. ## IT INFRASTRUCTURE EXPERTISE ## LET US HELP YOU & Your Business GET IN TOUCH --- ### [IT Support Contracts](https://www.systems-integration.co.uk/it-services/it-support-contracts/) **Published:** March 1, 2023 **Author:** admin **Content:** ## IT SUPPORT CONTRACTS Flexible IT support for YOUR business # Managed IT Contracts For Businesses ### Why don’t you concentrate on your business and let Systems Integration handle the headache of managing your IT systems? When you refer to IT Support, most people believe you are refering to the assistance and help you require when something goes wrong. Actually, you could not be further from the truth. When you use us to help with your IT support, we ensure you have the IT foundations in place that mean you will never have anything go wrong. We ensure you have the correct hardware such as PCs and servers right through to the right software. No matter what business you are in, we have the IT experience and the products to help. Infact, if your business relies on IT then you cannot afford to take a gamble when it comes to ensuring the support will be there when you need it. With Systems Integration of Swindon, there is no gamble. We offer the highest of service levels. Twenty years of continually supporting our clients in the local Swindon and Wiltshire area shows our commitment to service levels of the highest order. From a remote IT Support Contract to a full-blown two-hour response callout and rental service, we can tailor our services to your exacting requirements. It can also be noted that when your partner with us, we offer contracts with no Fixed Tie Ins! Ensuring that flexibility is key. ### We Offer Flexible IT Contracts. ### free audit First of all, why not take advantage of a [free audit of your IT systems](https://www.systems-integration.co.uk/it-systems-audit-advice/) from one of our experienced engineers. At best, you’ll know that you have a great setup that needs no modifications, as agreed from a second opinion. At worst, you’ll have a roadmap to upgrading or modifying your systems to bring you greater efficiency or more functionality. #### What you’ll receive: - A free one-hour consultation - A written report outlying your systems - A follow up report detailing our recommendations (if any) - The opportunity to take up these recommendations at your leisure - A discounted first hour to resolve any of these issues #### To follow up: - A managed IT support contract that suits your needs - Dedicated engineers fully conversant with your site - Remote access software setup to your systems. We can help from afar. Just some of the other services we can offer your business as a partner: - Remote IT support contracts - On-site IT support contracts - Guaranteed fast response times - Server / PC set-up and maintenance - Infrastructure installation and maintenance - System upgrades - Office and IT relocation - Data security and integrity - Network cabling - Data backup (both onsite and remote) - ​Disaster Recovery solutions - Unlike other support companies Systems - Integration will never ask you to sign a long-term agreement. Let Us Help You With Your IT ## Systems Integration IT support contracts offer… Value for money -Transparent pricing policy, so you always know what you pay. Peace of mind – We monitor your vital systems so you don’t have to. We pride ourselves on being not just a supplier but a business partner. Realism. – With 20 years experience, we know how you operate & how best to serve you. ## DON’T TAKE A GAMBLE WITH YOUR IT SUPPORT. ## LET US HELP YOU & Your Business GET IN TOUCH --- ### [IT Services](https://www.systems-integration.co.uk/it-services/) **Published:** February 22, 2023 **Author:** admin **Excerpt:** Comprehensive IT services For Swindon and Wiltshire Businesses **Content:** ## IT Services Supporting YOUR business ### When you use us to help with your IT SERVICES, we ensure you have the IT foundations in place. Meaning you will never have anything go wrong We have a [5-star reputation](https://www.google.com/search?q=systems+integration+swindon&oq=SYSTEMS+INTEGRATION+SWINDON&aqs=chrome.0.35i39i355j46i39i175i199j69i60l3j69i65.9844j0j7&sourceid=chrome&ie=UTF-8#lrd=0x48714419748a9a97:0x9ad5a55b3afc2bf6,1,,,,) for providing flexible, adaptable and affordable IT Solutions. We provide consultation, advice, maintenance and support. From initial design and system installation of a new office right through to training of staff on Microsoft packages. Our IT services are shown below, from Cloud Integration, Microsoft Software, to Systems Audits and much more. We offer the highest of service levels. Twenty years of continually supporting our clients in the local Swindon and Wiltshire area shows our commitment to service levels of the highest order. From a remote IT Support Contract to a full-blown two-hour response callout and rental service. we can tailor our services to your exacting requirements. # Which IT Service Can We help you with today? **IT SUPPORT CONTRACTS** If your Business IT Infrastructure is in need of a boost, whether it is efficiency, new equipment or just general IT support and advice. Our IT support experts are on call to help. IT Support **TELEPHONY & COMMUNICATIONS** Looking for crystal clear communication solutions for your business? We can supply IP based VOIP systems, that guarantee faultless connections between teams. VOIP SOLUTIONS **BROADBAND & LEASED LINE SOLUTIONS** With over 20+ years in the IT industry we have built up relations with connectivity providers to provide Broadband packages tailored around your Business. BROADBAND **DATA BACK UP SOLUTIONS** What will you do if you have a momentarily Loss? Our Backup Systems allow you to retrieve your data from any Internet-connected device from wherever you are. DATA BACK UP **MICROSOFT SERVICES** As Microsoft Partners, Systems Integration can offer professional support for Microsoft products. We can advise on compatibility and suitability for your business needs. MICROSOFT **DISASTER RECOVERY** Our Systems store a copy of your data in a secure, remote location for safekeeping, so that in the event of a disaster such as fire, flood or theft, your data is can still be regained. DATA RECOVERY **CLOUD COMPUTING SOLUTIONS** Our engineers have experience in the various cloud platforms. We seamlessly migrate and integrate into a private or public cloud service. THE CLOUD **STRUCTURED CABLING SOLUTIONS** CCTV installation, office moves, refurbishments or comprehensive data networks to VOIP systems, our technicians are expert installers. CABLING **COMPUTER REPAIRS** Whether it is PCs, laptops, servers, software, viruses, upgrades or just the general health of your computer IT system, our experts are always on hand to hep and repair. No Fix – No fee! REPAIRS **IT SYSTEMS AUDITING AND ADVICE** Have you reviewed your IT Infrastructure? Is it operating below par? Have you got the right systems for your business needs? We can carry out a full assessment and advise. DATA RECOVERY **CCTV & SECURITY SUPPLY & INSTALL** Affordable security options for commercial and residential premises. If you need a new remote system or your current system needs repairing, our team can help. CCTV & SECURITY **LATEST FROM OUR BLOG** Do you want to know what has been happening in the IT world? Want advise on systems, security or are just interested in the latest news and Gossip? – If so, read our Blog LATEST NEWS ## Can’t find the IT Service you’re after? Call us now on [01793 481981](tel:+441793481981) ## Why Choose Systems Integration ? Concentrate on your business goals, whilst we handle all the IT. We leverage your systems technology and increase your ROI. We make sure your data and network are secure at all times. We provide a realistic & predictable plan for your IT budget. ## EFFECTIVE IT SUPPORT THAT SUITS YOUR BUSINESS NEEDS ## LET US HELP YOU & Your Business GET IN TOUCH --- ### [CCTV](https://www.systems-integration.co.uk/cctv/) **Published:** September 4, 2023 **Author:** admin **Content:** ## CCTV CCTV FOR BUSINESS & RESIDENTIAL PROPERTIES # WE DESIGN SECURITY SYSTEMS FOR YOUR PREMISES AND BUDGET ## 24 HOUR SECURITY OUR SECURITY SYSTEMS ALLOW YOU TO MONITOR ONSITE & REMOTELY CCTV IS ESSENTIAL FOR BUSINESS SECURITY With insurance costs forever rising, it is essential for businesses to have a good security system. Systems Integration have been providing CCTV and security solutions to Swindon and Wiltshire businesses for the past 20 years. We are accredited SSAIB professional security system designers and installers. We can visit your premises and can tell you exactly which type of system is best suited, for your business and for your budget. ## HOW WE HELP…. With the increasing sophistication of criminals and their methods, protecting your business premises has never been more challenging. One of the most effective ways to secure your business is to install a CCTV System from Systems Integration. It is well known via research that CCTV in and around a premises does reduce the chance of a crime taking place as just it’s visible presence can be a deterrent, and will make anyone think twice. Simply put, any potential intruder or shoplifter will be far more likely to leave a premises with CCTV alone if they have the option of going for one without. In addition to the more obvious uses, we’ve also seen an increase in businesses installing CCTV cameras and recording equipment to protect themselves against a rising number of health and safety claims from employees. A professionally installed CCTV system can prove vital both in providing evidence to prosecute intruders and attackers, and in defending against a claim. Whether you want to monitor your office, premises grounds, street traffic or even your house, our modern CCTV systems are effective and affordable for all. Each CCTV system Systems Integration designed and installed is specific to our customer’s particular requirements No Site is too complicated. Retail, to private residence we can provide a solution. ## CCTV AND SECURITY FROM SYSTEMS INTEGRATION OFFERS **Catering For All** Security Systems for all premises, from residential to commercial. **Cheaper Thank You Think!** We offer affordable Security Options. Our experts tell you of all options **Reliable Partners** We pride ourselves on being not just a supplier but a business partner. **Size Does Not Matter!** From a 1 bedroom bungalow to 10 storey office units – we can help. REMOTELY MONITORED CCTV Advanced CCTV technology offers a real alternative to large-scale manned security operations as stationed guards can be replaced by strategically placed cameras connected to a single CCTV control room. Multiple locations can be centrally managed and continuously monitored, with mobile staff deployed only when and where they need to be. **WHY CHOOSE SYSTEMS INTEGRATION.** We’ve been installing CCTV systems for businesses across Swindon, Wiltshire and the South of England for many years. Our customers come back to us time and time again to expand or upgrade their CCTV systems, or to integrate their CCTV with other security or fire systems. They value our expertise, dedication to customer satisfaction, and our product knowledge. Whether you need CCTV cameras, a CCTV control room, remote monitoring, or to upgrade your system to digital CCTV, we can provide you with the best security solution for your budget. Call or email us for a free survey, and see what we can do for you. **NO MORE CCTV TAPES – MONITOR YOUR PROPERTY AT ANY TIME, FROM ANYWHERE** ​With digital CCTV recording equipment it is now quick and easy to pinpoint incidents. Digital storage archives mean CCTV monitoring and recording can be “always on” and IP-CCTV technology enables remote access to CCTV footage from anywhere in the world, at any time, via the internet. LOOKING FOR CCTV REPAIRS OR SOMEONE TO TAKE OVER YOUR CCTV MAINTENANCE? Many of our customers have switched to us because they didn’t feel they were getting a great service from their previous security company. We can easily repair CCTV equipment, and take over the maintenance of a CCTV system that we haven’t installed. [If you would like advice on how we can service your existing CCTV system please get in contact.](https://www.systems-integration.co.uk/contact-systems-integration/) Contact us ## Swindon’s Leading CCTV Provider. From Consultation, Design, Supply to Installation. ## Leading Providers of CCTV and Security Solutions GET IN TOUCH --- ### [Telephony and VOIP Services](https://www.systems-integration.co.uk/telephony-and-voip-services/) **Published:** March 1, 2023 **Author:** admin **Content:** ## VOIP SERVICES Integrate your IT and communication services # Telephony & VOIP Swindon, Wiltshire. ### Systems Integration offers clients IP based telephony, trunked through gold rated carriers. Ensuring that your communication is always clean and clear of distortion.​ Without good quality communications your business is limited. Fortunately, we are here to ensure that your business communication is effective. When you switch your phone systems to us, we help you save money on line rentals and call charges, plus when System Integration take on your communication services, we do not charge call setup charges or place minimum call charges or call capping. If required we are able to integrate telephony, mobility, video-audio-web conferencing and collaboration, instant messaging, email, video conferencing, voicemail, presence & availability solutions and social-business apps into one powerful single solution. This not only results in all your system users being able to collaborate more easily and more effectively than ever, but also allows you to stay in touch with customers and the office no matter where they are, or what device they’re using. ## Clear and cost effective communication provided by System Integration With our experience with Cloud hosted services and VoIP technology, Systems Integration is ideally situated to provide information and expert technical support for all of your modern communication applications. So, whether it is a new phone system you require installing into a new office or an update of your existing communications system, we are here to help and we have extremely cost-effective solutions available. Our Telephony engineers can help you with:- - Business telephone systems - Unified communications - ip telephony - Call recording solutions - Phone lines and broadband - Full support and maintenance of new and existing systems​ Let Us Help You With Your IT ## Systems Integration IP Telephony Services offers… High quality IP based feature rich systems. Improved access to user data and call logging / recording. Basic phone systems through to multi-feature call centre systems. Conversion of Fax to email Via PDFs. ## LET US HELP YOU WITH YOUR IT COMMUNICATION ## LET US HELP YOU & Your Business GET IN TOUCH --- ### [COMPUTER REPAIR Swindon](https://www.systems-integration.co.uk/computer-repair-swindon/) **Published:** March 1, 2023 **Author:** admin **Content:** ## COMPUTER REPAIR & MAINTENANCE PCs, Laptops or Servers # Laptop & Computer repair services in Swindon and Wiltshire ## We can fix or replace most computer related issues in the Swindon & Wiltshire area. Our IT technicians are certified and experienced in the repair of all major brands such as Sony, Dell, IBM, HP, Acer, Compaq, Asus, Toshiba, Gateway, Lenovo and Mac. Highly skilled and with many years of experience, our Systems Engineers can pinpoint your problems and give you a roadmap to recovering data and repairing your important systems. From virus removal, software installation, hardware upgrades to performance boosting we are able to help. Whether you are an individual with a problem with your laptop to a larger company that has 50+ PCs and servers that require upgrading, we can help. Our technicians have over 80 years of experience between them in computer repair and maintenance, so you can rest assured, knowing that you equipment is in safe hand. ## How Systems Integration can help if you are having IT issues These are just some of the common issues that we resolve on a daily basis so please do not think any job is too big or too small… - PCs or Servers slowing down/ continuously crashing - Software installation and trouble shooting - Removal of viruses and malware - Memory upgrades (on all computers) - Any hardware replacement or upgrade - Removal of ransomware, malware or virus At Systems Integration we strive to be more than just a computer support service; we want to be your trusted technology advisor and consultant. We ensure that once your devices are repaired that they then continue to operate efficiently and as they are meant to. This allows you to focus on other important items while we maintain and improve your technology. Systems Integration also provide advanced Managed IT business Solutions, which many of our clients find extremely beneficial to their business. So, if you are struggling with old equipment but cannot afford to upgrade contact us. **We have business packages that offer PCs from as little as £14 per month and Servers from as little as £30 per month.** What’s more all our [IT support packages](https://www.systems-integration.co.uk/it-services/it-support-contracts/) come with unlimited telephone & email support, guaranteed same working day response times and guaranteed two-hour response to server issue. ## Reasons to use Systems Integration for your computer repair No Fix – No Fee! We offer a Free no obligation quote. Can’ get to us? We will come to you if necessary. Can’t be without your PC? No problem, we offer a same day service. Not in Swindon? No Problem, our repair services cover the M4 corridor. ## DON’T STRUGGLE WITH A COMPUTER ISSUE ## LET US HELP YOU & Your Business GET IN TOUCH --- ### [Blog](https://www.systems-integration.co.uk/blog/) **Published:** February 22, 2023 **Author:** admin **Content:** # News & Information Blog --- ### [IT SYSTEMS AUDIT & ADVICE](https://www.systems-integration.co.uk/it-systems-audit-advice/) **Published:** March 1, 2023 **Author:** admin **Content:** ## IT Systems Audit & Advice Are your IT systems effective as they could be? # IT Systems Audit for Swindon & Wiltshire Businesses ### Have you reviewed your IT infrastructure recently? Are your IT Systems secure, efficient & communicating as they should? If in doubt we can let you know. Unlike most [IT support companies](https://www.systems-integration.co.uk/), as part of our Comprehensive IT Support, we are more than happy to give a **free audit.** Ensuring companies benefit from our advice and experience. Needless to say, that we will only ever give best advice as well as offering you solutions that fit with your budgetary requirements. No one wants advice if it cost money or if there is a sale been sought at the end, that is why Systems Integration are more than happy to offer unbiased FREE advice. For a free Audit, simply contact us and we will send one of experienced IT engineers, who will thoroughly check all your I.T. equipment, software, IT Security, storage and communications systems. You tell us your requirements and we can tell you whether your equipment is fit for purpose. We will also give you advice on how to make savings and make your business become more efficient. ## Book and audit and see what we do.. Firstly one of our experienced engineers will come to your place of business. If required we can give a complete audit of your entire infrastructure or if required we can concentrate on any part of your system that you believe is causing an issue or posing potentials problems. Our engineer will thoroughly check the area and let you know of any possible solutions or modifications that may be required. At worst, you’ll have a roadmap to upgrading or modifying your systems to bring you greater efficiency or more functionality. All this done free of charge, so as a business that relies on your IT infrastructure, is it an opportunity that you can afford to pass up? Contact us now and see how Systems Integration can help you. Examples of areas we are asked to check during our audits include: - Operating systems configurations - Application security controls - Anti-virus/Anti-malware controls - Network topology - IT privileged access control such as System Administrator or root access levels - IT processes in support of the system (e.g. user account reviews, change management) - Backup/Restore procedures - Firewall status and reliability - Equipment suitability - Cost effectiveness checks of current communication system ## How an IT audit by Systems Integration can help your business Identify any bad or lazy practises that may affect your business. Ensure your It equipment can meet your needs. Ensure your systems work for you and not the other way around. Produce a full report for peace of mind. ## CONTACT US TO ARRANGE YOUR AUDIT ## Here to HELP YOU & Your Business GET IN TOUCH --- ### [DISASTER RECOVERY Swindon](https://www.systems-integration.co.uk/disaster-recovery-swindon/) **Published:** March 1, 2023 **Author:** admin **Content:** ## DISASTER RECOVERY Remote offsite backup and disaster recovery # Disaster recovery services for Swindon and Wiltshire Businesses ## We can offer many levels of disaster recovery to help you sleep a little easier at night. Spare pre-prepped servers held in our facility – Replicated Servers at your site – Data held off-site in a high availability state that can be hand carried to clients. When it comes to keeping your data secure, you need an offsite backup solution that is robust and trusted. For over 20 years Systems Integration of Swindon have been providing such solutions to local Swindon and Wiltshire businesses. We store a copy of your data in a secure, remote location for safekeeping, so that in the event of a disaster such as fire, flood or theft, your data is can still be regained. Whether you’re a small business or a larger concern, we have backup solutions to suit your needs as well as your budget ## Disaster Recovery Solutions with Systems Integration #### Is your data secure? Your data need to be secure if your business depends on it. With it being known that 1 in 10 hard drives fail each year and the fact that your systems are constantly at threat from virus attacks, fire, flood or theft, is your business one of the many that is living on the edge? We are here to help and we have affordable solutions that can help you keep your data secure and, in some cases, may help keep to you in business. If you team up with Systems Integration there is no reason why a temporary setback will turn into a permanent failure as you will already have preventative measures in place. Simply put, we can be your I.T Business’s Continuity Plan Let Us Help You With Your IT ## Systems Integration Disaster recovery solutions offer… High availability servers giving minimal downtime. Automatic, scheduled or manual backup available – You decide! Dual location backups affording high data safety. Data can be delivered to site as required. ## LET US PROTECT YOUR BUSINESS FROM DISASTERS AND KEEP YOUR DATA SECURE ## LET US HELP YOU & Your Business GET IN TOUCH --- ### [STRUCTURED CABLING SWINDON](https://www.systems-integration.co.uk/structured-cabling-swindon/) **Published:** March 1, 2023 **Author:** admin **Content:** ## STRUCTURED CABLING Offices to warehouses – We can help # Structured cabling, data and network installation services for Swindon and Wiltshire ## With technology becoming more and more advanced, you need a reliable computer cabling service you can trust. Let Systems Integration be your technology partner. For the past 20 years Systems Integration has been offering structured cabling installation services for Swindon and Wiltshire businesses both big and small. Our team of technicians are at hand to offer effective solutions for whatever planning and installation work you require. From CCTV installation for local small businesses to comprehensive data and telephony networks for warehouses, factories and offices, our team of expert technicians are on hand to help. Our technicians have years of experience and will ensure that your place of work does not become a maze of unsightly cables and wiring. Let Systems Integration technicians take care of your cabling and infrastructure requirements. Please [get in touch](https://www.systems-integration.co.uk/contact-systems-integration/) for a free site quotation. ## Structured Cabling services by System Integration From a small network to installing large volume cabling, including offices, warehousing and industrial, System Integration have the skills necessary to undertake most works. Our team of experienced structured cabling technicians can provide solutions from Category 5e – Category 7 as well as fibre distribution networks. Over the past 20 years we have planned and installed networks for a wide range of business sectors, from hospitals, colleges, industrial, retail, hotel and though to leisure resorts.. Unlike most of our competitors, Systems Integration have their own in-house cabling team who are able to work outside normal business hours, thus ensuring any disruption is kept to a minimum. We are expert troubleshooters and solution providers. Even if you have a contract with someone else, it is worth giving us a call to ensure that you are getting the best deal. We offer a Free systems audit and advice, so what have you got to lose? Whether you require single outlet or a complex scheme running to 100’s of points, our structured cable engineers we will have a solution that is right for your business. If you’re a new business or planning on moving into new premises we also offer ideal low-cost IT support contracts, which will ensure that all your servers and hardware are suitable for whatever business sector you are in. ## Systems Integration structured cabling services offer… 20-year track record in uncluttering IT. Voice & data Cabling through to IP network design – We can help. FREE site surveys and quotations. Cater for Cat5e, Cat6, single and multi-mode fibre optics. ## LET US HELP WITH YOUR STRUCTURED CABLING PROJECTS ## LET US HELP YOU & Your Business GET IN TOUCH --- ### [Broadband and leased line Swindon](https://www.systems-integration.co.uk/broadband-and-leased-line-swindon/) **Published:** March 1, 2023 **Author:** admin **Content:** ## BROADBAND SOLUTIONS Comprehensive Broadband & Leased line Solutions # Broadband and leased line solutions for Swindon and Wiltshire ## Hassle free broadband & leased line services from Systems Integration. Systems Integration of Swindon specialise in delivering business broadband solutions to our clients. We can act as a voice for you when you have issues with your broadband or leased line. Let us take away the hassle of dealing with large corporations when your internet fails you. With 20 years in the industry, we have built up relations with connectivity providers and we are able to provide packages tailored around you. Whatever the connectivity is in your area and no matter what the state of your current IT infrastructure, we will be able to help. If you are also looking at one of our [telephony packages](https://www.systems-integration.co.uk/telephony-and-voip-services/) we can offer services that meet your needs, making your business more effective and economical with clearer communication and networking. ## Simple and effective broadband and wireless packages #### Systems Integration understand that without a good connection, your business will fail and if your business fails, we fail. We offer the best broadband solutions that your location will allow. We have different broadband packages which are ideal for small businesses. Medium sized organisations may require super-fast business-grade connectivity with low contention ratios, backed up by technical service and support. Leased lines are available for those whose connectivity needs are critical, with guaranteed SLA’s and uptimes. Our business traffic prioritisation acknowledges that your organisations broadband is critical for business, so we apply traffic management policies to ensure your connectivity is prioritised at all times. All our broadband clients benefit from a single point of contact and service from our in-house helpdesk. Other benefits our broadband and wireless services offer are: - Download Speeds up to 80Mb (Fibre), 19Mb (Std Broadband) - Upload Speeds up to 20Mb (Fibre), 1Mb (Std Broadband) - Unlimited usage - Free Wi-Fi access - Static IP included Let Us Help You With Your IT ## Systems Integration broadband wireless solutions offer… No provider in your area, we offer 4G solutions. ADSL EFM or Leased Line with superfast speeds of up to 1Gbit per second. No fair usage policy and no download limits with our broadband. Flexible tariffs with our fibre optic broadband packages. ## CONTACT US NOW SO THAT WE CAN HELP YOU WITH YOUR BROADBAND AND WIRELESS REQUIREMENTS GET IN TOUCH --- ### [CLOUD COMPUTING SWINDON](https://www.systems-integration.co.uk/cloud-computing-swindon/) **Published:** March 1, 2023 **Author:** admin **Content:** ## THE CLOUD Enhanced access & Enhanced storage # Unsure about Cloud computing? Let us help! ## Let System Integration help you with your Cloud integration and help with… ​Flexibility – Disaster recovery – Reduced capital expenditure – Increased collaboration – Work from anywhere – Document control. What does the cloud do? The introduction of the cloud removes the some of the requirement for on-site equipment and opens up a vast range of opportunities. Using the cloud enables you and your employees to access files and data from anywhere. Systems Integration can provide your business with a flexible, tailored service to meet your needs and can cover many internet-based solutions. We are [Microsoft partners](https://www.systems-integration.co.uk/microsoft-services-swindon/) and can assist introducing you to systems such as Microsoft Azure. Interested? [Contact us](https://www.systems-integration.co.uk/contact-systems-integration/) and let us show you how your systems could benefit with cloud integration and how we can help you implement it. ## Cloud Integration with System Integration System Integration in Swindon offers various cloud-based services, the main one being email services. ​How does this help? ​No longer do you need a costly server to manage your email. We can place this simply and efficiently onto our cloud-based platforms, giving you additional security and a greater level of accessibility for your employees from anywhere on virtually any device. Maybe your business is ready to integrate with the Cloud, but you’re unsure which is the right option for you i.e. whether a Private Cloud suits or whether a Public Cloud would suffice, contact us and we will help you select the most suitable for your needs. ​ Our engineers have experience in the various cloud platforms and have completed numerous migrations and integrations into public cloud services such as office 365 and Microsoft Azure. Let us work with you to build a strategy that can help your business increase its workforce flexibility. And decrease your reliance on in-house equipment. Choose our Free systems audit and let us give you all the information you need to see if the Cloud is the most cost-effective method for you. ## Systems Integration Cloud Services offer… Skilled support – Engineers whenever needed. Flexibility for onsite and remote user. Minimised capital outlay. Reduced onsite infrastructure. ## LET US HELP YOU INTEGRATE WITH THE CLOUD ## Here to HELP YOU & Your Business GET IN TOUCH --- ### [Data Backup Swindon](https://www.systems-integration.co.uk/data-backup-swindon/) **Published:** March 1, 2023 **Author:** admin **Content:** ## DATA BACKUP SERVICES Safe & secure with Systems Integration # Managed offsite backup for data security and peace of mind ## In today’s business environment, the smallest amount of non-recoverable data can lead to loss of revenue and can be the downfall of your company’s reputation. With Systems Integration as your IT partner, this risk can be largely eliminated. Does your business have the systems in place to ensure that should a momentary loss of data occur; it would be seen as a minor glitch and not a major disaster? If you have nothing in place for such an eventuality then you will find that Systems Integration’s Backup and Remote Data Storage Services could be the answer. Our backup systems allow you to retrieve your data from any Internet-connected device from wherever you are. Our remote storage service securely encrypts your data and backs it up automatically, ensuring that you have peace of mind in the knowledge that your business data is safe and secure, no matter what may happen ## Reliable IT Backup, Security & Recovery with System Integration Many of our existing clients enjoy an automated backup of their data to our hosted storage solutions. Managed and checked on a daily basis, we can take some of the worry away from both your data security and availability in the event of your systems failing. When you partner with Systems Integration and ask us to look after your data, you can rest assure that there are no further unwanted bills. With Systems Integration, when we are holding and storing your data, you simply pay for what you use, whether it’s 1 Gigabyte or 10 Terabytes, we have the servers that can cope We are also experts in the[ Cloud ](/cloud-computing-swindon/)and can show you the advantages of expanding your database storage with no additional expense. If you have already suffered an IT disaster, we can also help. Our technicians have the experience and know-how and are able to recover lost data and we offer a No fix No fee service. ​ Whether it’s a laptop or a complete in-house system that has suffered, then please [contact us](https://www.systems-integration.co.uk/) prior to giving up hope.## Systems Integration backup solutions offer… 20-year track record in data backup and recovery. Automated daily backups run reliably and verified. Protects your data from viruses, fire, flood & theft. Easy monitoring with extensive daily email backup status reports ## LET US KEEP YOUR IT DATA SAFE AND SECURE ## Here to HELP YOU & Your Business GET IN TOUCH --- ### [Microsoft Services Swindon](https://www.systems-integration.co.uk/microsoft-services-swindon/) **Published:** March 1, 2023 **Author:** admin **Content:** ## MICROSOFT SERVICES Comprehensive Microsoft solutions for your business # Systems Integration – Certified Microsoft Partner ## Systems Integration have both MCSE and MCP engineers which enables us to provide excellent execution and implementation of Microsoft systems As a Microsoft Partner Systems Integration can offer professional support for Microsoft products. Our experienced Microsoft engineers can not only help guide you through a seamless Microsoft installation, but once there we can help also you by ensuring that any equipment that you do have configured with Microsoft products are always running smoothly and securely. For the past 20 years we have been helping Swindon and Wiltshire businesses operate effectively with Microsoft’s numerous offerings. With Systems Integration as your Microsoft partner, you will be able to relax in the knowledge of having an experienced IT partner at your side. We offer a[ free a free Initial Consultation](https://www.systems-integration.co.uk/it-systems-audit-advice/), during which we can offer expert Microsoft Advice ## Just some Microsoft services provided by System Integration Microsoft Azure is a growing collection of integrated cloud services – analytics, networking, computing, mobile and storage all in one. It is an open and flexible cloud service platform that allows you protect your data whilst accessing it from anywhere. It is used by major cooperations and business such as the NHS, Tesco’s and NBS sports. It is a system that can be relied upon. Let Systems Integration help you with the installation of Office 365 and we can help you bring your costs down with low monthly subscription fees. With Exchange Online, Office Online (Word, Excel, PowerPoint, Outlook, Publisher, OneNote), One Drive and Yammer, Microsoft Office is the one unique tool that no business can do without.​ If you have Microsoft Office then Sharepoint is the ideal partner platform to have it running on. As stated by Microsoft ‘Data loss is non-negotiable, and overexposure to information can have legal and compliance implications.’ Taking that on board SharePoint Server 2016 provides a broad array of features and capabilities that ensures your sensitive information remains safe and can only be accessed by the right people whenever they require. ## Systems Integration Microsoft solutions offer… Cradle to grave installation support. Hugely experienced engineering staff. Integrated Apps such as Sharepoint, Exchange and SQL. O365 for Microsoft cloud-based computing . ## LET US HELP WITH MICROSOFT SERVICES ## Here to help you & Your Business GET IN TOUCH --- ### [Privacy Policy](https://www.systems-integration.co.uk/privacy-policy/) **Published:** February 20, 2023 **Author:** admin **Content:** ## Who we are Our website address is: https://www.systems-integration.co.uk. ## Comments When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment. ## Media If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website. ## Cookies We use cookies to retain user preferences and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the [About Cookies website](https://www.aboutcookies.org/) which offers guidance for all modern browsers. If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day. ## Embedded content from other websites Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. ## Who we share your data with If you request a password reset, your IP address will be included in the reset email. ## How long we retain your data If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. ## What rights you have over your data If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. ## Where your data is sent Visitor comments may be checked through an automated spam detection service. --- ### [Thanks](https://www.systems-integration.co.uk/thanks/) **Published:** March 13, 2023 **Author:** admin **Excerpt:** Thank you page from Systems Integration. Thanks for filling in one of our contact forms. **Content:** ## Thanks! ## Thank you for filling in our form. ## We will be in touch soon. --- ## Categories ### [Systems Integration](https://www.systems-integration.co.uk/category/systems-integration/) **Description:** Systems Integration IT Support news --- ### [Software support](https://www.systems-integration.co.uk/category/software-support/) --- ## Tags ### [Cloud computing](https://www.systems-integration.co.uk/tag/cloud-computing/) --- ### [WFH](https://www.systems-integration.co.uk/tag/wfh/) --- ### [IT Support](https://www.systems-integration.co.uk/tag/it-support/) --- ### [Business IT Support](https://www.systems-integration.co.uk/tag/business-it-support/) --- ### [Microsoft Products](https://www.systems-integration.co.uk/tag/microsoft-products/) --- ### [GDPR](https://www.systems-integration.co.uk/tag/gdpr/) --- ### [SwindonIT Support](https://www.systems-integration.co.uk/tag/swindonit-support/) --- ### [Business IT Support Swindon](https://www.systems-integration.co.uk/tag/business-it-support-swindon/) --- ### [IT Health](https://www.systems-integration.co.uk/tag/it-health/) --- ### [4G](https://www.systems-integration.co.uk/tag/4g/) --- ### [5G](https://www.systems-integration.co.uk/tag/5g/) --- ### [Wifi](https://www.systems-integration.co.uk/tag/wifi/) --- ### [Swindon IT Support](https://www.systems-integration.co.uk/tag/swindon-it-support/) --- ### [Data law](https://www.systems-integration.co.uk/tag/data-law/) --- ### [Expert IT Support](https://www.systems-integration.co.uk/tag/expert-it-support/) --- ### [Data recovery](https://www.systems-integration.co.uk/tag/data-recovery/) --- ### [Microsoft](https://www.systems-integration.co.uk/tag/microsoft/) --- ### [IT Products](https://www.systems-integration.co.uk/tag/it-products/) --- ### [New PC setup](https://www.systems-integration.co.uk/tag/new-pc-setup/) --- ### [PC Desktop support](https://www.systems-integration.co.uk/tag/pc-desktop-support/) --- ### [PC](https://www.systems-integration.co.uk/tag/pc/) --- ### [Desktop support](https://www.systems-integration.co.uk/tag/desktop-support/) --- ### [Disaster Recovery](https://www.systems-integration.co.uk/tag/disaster-recovery/) --- ### [Cloud Data](https://www.systems-integration.co.uk/tag/cloud-data/) --- ### [Office 365](https://www.systems-integration.co.uk/tag/office-365/) --- ### [malware](https://www.systems-integration.co.uk/tag/malware/) --- ### [viruses](https://www.systems-integration.co.uk/tag/viruses/) --- ### [data security](https://www.systems-integration.co.uk/tag/data-security/) --- ### [Safety on line](https://www.systems-integration.co.uk/tag/safety-on-line/) --- ### [IT Support Costs](https://www.systems-integration.co.uk/tag/it-support-costs/) --- ### [Remote IT support](https://www.systems-integration.co.uk/tag/remote-it-support/) --- ### [Local IT Support](https://www.systems-integration.co.uk/tag/local-it-support/) --- ### [Zoom v Teams](https://www.systems-integration.co.uk/tag/zoom-v-teams/) --- ### [Remote Working](https://www.systems-integration.co.uk/tag/remote-working/) --- ### [MS Teams IT Support](https://www.systems-integration.co.uk/tag/ms-teams-it-support/) --- ### [Cloud](https://www.systems-integration.co.uk/tag/cloud/) --- ### [IT Security](https://www.systems-integration.co.uk/tag/it-security/) --- ### [Secure Cloud Networks](https://www.systems-integration.co.uk/tag/secure-cloud-networks/) --- ### [Cloud IT support](https://www.systems-integration.co.uk/tag/cloud-it-support/) --- ### [Remote Business IT Support Swindon](https://www.systems-integration.co.uk/tag/remote-business-it-support-swindon/) --- ### [Cyber security](https://www.systems-integration.co.uk/tag/cyber-security/) --- ### [Business IT security](https://www.systems-integration.co.uk/tag/business-it-security/) --- ### [It Support Company](https://www.systems-integration.co.uk/tag/it-support-company/) --- ### [Diaster Recovery](https://www.systems-integration.co.uk/tag/diaster-recovery/) --- ### [data back up](https://www.systems-integration.co.uk/tag/data-back-up/) --- ### [It Support Services](https://www.systems-integration.co.uk/tag/it-support-services/) --- ### [Microsoft Benefits](https://www.systems-integration.co.uk/tag/microsoft-benefits/) --- ### [CCTV](https://www.systems-integration.co.uk/tag/cctv/) --- ### [Business security](https://www.systems-integration.co.uk/tag/business-security/) --- ### [CCTV Installers](https://www.systems-integration.co.uk/tag/cctv-installers/) --- ### [IT consultants Swindon](https://www.systems-integration.co.uk/tag/it-consultants-swindon/) --- ### [Local IT consultantcy](https://www.systems-integration.co.uk/tag/local-it-consultantcy/) --- ### [Outsourced It](https://www.systems-integration.co.uk/tag/outsourced-it/) --- ### [outsourcing IT](https://www.systems-integration.co.uk/tag/outsourcing-it/) --- ### [Structured cbaling services](https://www.systems-integration.co.uk/tag/structured-cbaling-services/) --- ### [Office relocation](https://www.systems-integration.co.uk/tag/office-relocation/) --- ### [Cloud migration](https://www.systems-integration.co.uk/tag/cloud-migration/) --- ### [National IT Support](https://www.systems-integration.co.uk/tag/national-it-support/) --- ### [IT Issues](https://www.systems-integration.co.uk/tag/it-issues/) --- ### [IT Security definitions](https://www.systems-integration.co.uk/tag/it-security-definitions/) --- ### [IT Support Swindon](https://www.systems-integration.co.uk/tag/it-support-swindon/) --- ### [IT Support benefits](https://www.systems-integration.co.uk/tag/it-support-benefits/) --- ### [Why Have IT support](https://www.systems-integration.co.uk/tag/why-have-it-support/) --- ### [Help for remote workers](https://www.systems-integration.co.uk/tag/help-for-remote-workers/) --- ### [IT and Small businesses](https://www.systems-integration.co.uk/tag/it-and-small-businesses/) --- ### [IT Hardware](https://www.systems-integration.co.uk/tag/it-hardware/) --- ### [Business Hardware](https://www.systems-integration.co.uk/tag/business-hardware/) --- ### [Spam emails](https://www.systems-integration.co.uk/tag/spam-emails/) --- ### [Protecting Your IT Systems](https://www.systems-integration.co.uk/tag/protecting-your-it-systems/) --- ### [IT support solutions](https://www.systems-integration.co.uk/tag/it-support-solutions/) --- ### [small business IT](https://www.systems-integration.co.uk/tag/small-business-it/) --- ### [Common IT Headaches](https://www.systems-integration.co.uk/tag/common-it-headaches/) --- ### [IT Solutions](https://www.systems-integration.co.uk/tag/it-solutions/) --- ### [Tech Trends](https://www.systems-integration.co.uk/tag/tech-trends/) --- ### [Newe Technology](https://www.systems-integration.co.uk/tag/newe-technology/) --- ### [Help mfor SMEs](https://www.systems-integration.co.uk/tag/help-mfor-smes/) --- ### [Day in The Life of IT Support](https://www.systems-integration.co.uk/tag/day-in-the-life-of-it-support/) --- ### [System Integration typical day](https://www.systems-integration.co.uk/tag/system-integration-typical-day/) --- ### [API](https://www.systems-integration.co.uk/tag/api/) --- ### [IT experts](https://www.systems-integration.co.uk/tag/it-experts/) --- ### [IT integration](https://www.systems-integration.co.uk/tag/it-integration/) --- ### [Data silos](https://www.systems-integration.co.uk/tag/data-silos/) --- ### [System Integration](https://www.systems-integration.co.uk/tag/system-integration/) --- ### [Connecting Swindon via IT](https://www.systems-integration.co.uk/tag/connecting-swindon-via-it/) --- ### [IT infrastructure](https://www.systems-integration.co.uk/tag/it-infrastructure/) --- ### [Connected systems](https://www.systems-integration.co.uk/tag/connected-systems/) --- ### [Business Growth](https://www.systems-integration.co.uk/tag/business-growth/) --- ### [It Support challenges](https://www.systems-integration.co.uk/tag/it-support-challenges/) --- ### [AI](https://www.systems-integration.co.uk/tag/ai/) --- ### [Helping your business](https://www.systems-integration.co.uk/tag/helping-your-business/) --- ### [Latest IT Support News](https://www.systems-integration.co.uk/tag/latest-it-support-news/) --- ### [AI News](https://www.systems-integration.co.uk/tag/ai-news/) --- ### [December Update](https://www.systems-integration.co.uk/tag/december-update/) --- ### [IT Updates in December](https://www.systems-integration.co.uk/tag/it-updates-in-december/) --- ### [IT Audit](https://www.systems-integration.co.uk/tag/it-audit/) --- ### [New Year Audit](https://www.systems-integration.co.uk/tag/new-year-audit/) --- ### [IT Services](https://www.systems-integration.co.uk/tag/it-services/) --- ### [IT support contracts](https://www.systems-integration.co.uk/tag/it-support-contracts/) --- ### [IT health Check](https://www.systems-integration.co.uk/tag/it-health-check/) --- ### [IT News](https://www.systems-integration.co.uk/tag/it-news/) --- ### [Tech Spring Clean](https://www.systems-integration.co.uk/tag/tech-spring-clean/) --- ### [Latest IT Update](https://www.systems-integration.co.uk/tag/latest-it-update/) --- ### [IT Clean up](https://www.systems-integration.co.uk/tag/it-clean-up/) --- ### [Proactive IT support](https://www.systems-integration.co.uk/tag/proactive-it-support/) --- ### [Summer IT Support](https://www.systems-integration.co.uk/tag/summer-it-support/) --- ### [September Update](https://www.systems-integration.co.uk/tag/september-update/) --- ### [IT Essentials](https://www.systems-integration.co.uk/tag/it-essentials/) --- ### [Post Summer IT Checks](https://www.systems-integration.co.uk/tag/post-summer-it-checks/) ---