Last month we talked about disaster recovery and data back up, this month we again highlight how important it is to have back up plans in place, even when you are using up to date cloud based systems such as Office 365.

Let’s face it, Cloud based Office 365 is a fantastic tool that has been around now for almost a decade now, but we still find many businesses are unaware of it and the advantages it can bring.

The collaboration benefits are huge – No matter where you team are and no matter what device they are working on, your team can edit documents in real time. But, the downside is that your team also have the power to accidentally delete important files, form anywhere on any of these devices.

As good as Office 365 is, many businesses assume that Microsoft is backing up their files – This unfortunataly is not the case.
​Microsoft does protect your data but they work on a shared responsibility model with the following being user responsibility:

  • Data loss due to departing employees and deactivated accounts
  • Data loss due to malicious insiders/hacktivists deleting content
  • Any Data loss due to malware/ransomware
  • Recovery from prolonged outages
  • Long-term accidental deletion coverage with selective rollback

In short, when human error/interference is involved, the burden is on ensure your data is protected. And yes, this also includes misconfigured workflow and malicious damage including hackers and viruses. In other words, no back up in place = Goodbye important files and emails.
Another common oversight by businesses, relates to access to files created by employees after their user accounts are closed. An active Office 365 license is required to access data. When employees leave, you can simply deactivate their account. However, if you do this without a backup you could inadvertently delete valuable company data as you would lose access to any files created by that employee. If you have no limit to your IT budget, you could simply continue paying licenses for terminated employees, but this is not a practical long-term solution.
Alternatively a good back up system can save the data from users accounts before you delete them.

How can Systems Integration help?

We offer an affordable back up and recovery service to our IT Support customers across Swindon, Wiltshire and the South West. Our Experienced Engieers will work with you to find out what your business needs and tailor the solution to your requirements. With a well-managed back up system in place, you have peace of mind that you can quickly recover from any loss of data – be it accidental or malicious. Think we can help? get in touch with us today and we will get one of our technical consultants to give you and your business a free systems audit and show you how you can ensure data is never lost. ​

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